Carman Chrysler Jeep Dodge
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Fantastic Experience!! Our sales consultant Shayn was very courteous and knowledgeable on all of the different Fiat models and options. He listened to our needs and matched Our sales consultant Shayn was very courteous and knowledgeable on all of the different Fiat models and options. He listened to our needs and matched us with the perfect car. The car is for my wife and she absolutely loves it. From start to finish, we were treated with complete professionalism. More
Great Overall Experience! Carman Dodge was the only surrounding dealership in my area that I could test drive a manual transmission Dodge Dart. My salesperson Al was very helpf Carman Dodge was the only surrounding dealership in my area that I could test drive a manual transmission Dodge Dart. My salesperson Al was very helpful and explained all the different features that make the Dodge Dart a great car. I ended up factory ordering a Dart to the exact specifications that I wanted. Joe (dealership GM) was very helpful in completing my factory order. From start to finish, my experience was great. More
Good deal at a good price I shopped around for a long time before coming to Carman They gave me a great price and a worked with several lenders to get me a loan at a great ra I shopped around for a long time before coming to Carman They gave me a great price and a worked with several lenders to get me a loan at a great rate. I feel now that I'm ready to tackle anything in my 2014 candy apple red Jeep Wrangle unlimited. Thanks Carman More
DO NOT BUY OR SERVICE FROM THIS DEALERSHIP Very ignorant and will charge you for work before asking permission. Brand new $30,000 jeep and by 2nd problem they charged me before calling to confi Very ignorant and will charge you for work before asking permission. Brand new $30,000 jeep and by 2nd problem they charged me before calling to confirm anything an lied about telling me before I left. This guy been rude every time I been in there an for buying a new vehicle from them they show NO RESPECT to customers. And there was a couple in front of me with the same issue. More
Stellar sale from Stellar! I just bought my first Jeep from Dave. He is extremely polite, thorough and helpful. He pays attention to your needs and desires and finds the vehic I just bought my first Jeep from Dave. He is extremely polite, thorough and helpful. He pays attention to your needs and desires and finds the vehicle that suits YOU! No high pressure tactics trying to convince you to try something else. He goes to great lengths to make sure you are happy with your decision. He is there for you before, during and after the sale. Knows the products, great instruction on operation so you are quite comfortable driving out of the dealership. From beginning to end, just as his name implies - "Stellar!" More
Bennett, Bob,Brandon & Chris -Great Sales and great service I went to this dealer in the first place for the 5 star reviews they had, and they didn't disappoint. I was in the market looking for a mid size S I went to this dealer in the first place for the 5 star reviews they had, and they didn't disappoint. I was in the market looking for a mid size SUV and had finally settled on the 2014 Jeep Cherokee. It was a pleasant experience overall. I visited this dealer twice before making a decision. Brandon Hefner took me for a drive the first time and patiently explained to me about the vehicle and options. My second visit was with Bennett Merritt where I finally made the sale. Bennett was very patient, friendly and even called the Uconnect team to check on some questions I had.Bob Weiss gave me a good price on the vehicle, and even helped me out with a good rate on my APR. The sales process was quick, with all the paperwork being taken care of by the dealership. After a couple of days I had an issue with the A/C system, which had an improper charge from the factory. Chris was extremely courteous, helpful and solved the issue within a couple of hours. Overall, a great, polite, committed and customer oriented team.Would definitely recommend this dealer if you are in the market for a Dodge / Jeep / Chrysler More
Very informative Salesman was very patient an informative and answered all of our questions. Bennett was very nice an curtious. The car ( dodge Advenger) was reasonabl Salesman was very patient an informative and answered all of our questions. Bennett was very nice an curtious. The car ( dodge Advenger) was reasonably priced to our budget. I would recommend this dealership to my friends an family! More
Friendly folks and GREAT cars!! Went in to test drive a Fiat. We went out in all the models I was interested in... Shayn was great - let me take a car home for a whole day! I was Went in to test drive a Fiat. We went out in all the models I was interested in... Shayn was great - let me take a car home for a whole day! I was sold! I bought a new, Abarth and it's an awesome car! These guys are very helpful, got me some decent discounts and I would go back again! More
Amazing!!! Brandon, along with the Carman Dodge dealership team provided me with the best possible service. Even though this was my very first experience in deal Brandon, along with the Carman Dodge dealership team provided me with the best possible service. Even though this was my very first experience in dealing with a car dealership; the team remained professional and continued to talk/help me through everything involved in owning a new vehicle. I would like to express my gratitude mainly too Brandon; Thank you Mr. Heffner for being the salesmen you are. You got me!!! Sincerely Chase Breckenridge, More
Ask for Paul Lukens Paul was excellent. I have been window shopping online for a Dodge Durango R/T for about 6 months. When I went in, Paul came to me. We talked about Paul was excellent. I have been window shopping online for a Dodge Durango R/T for about 6 months. When I went in, Paul came to me. We talked about the Durango and went to look at one on the lot. On the way, we passed a very nice looking Jeep Grand Cherokee Altitude. I test drove both and Paul explained some of the differences between the two. Paul also showed me several features with both vehicles and how to use them (things I didn't even ask about but was glad to see). My wife and I are very sarcastic and gave Paul a bit of a hard time throughout the whole experience, but he took it in stride and we had an entertaining time, even during the long wait to complete the process. I bought the Jeep and I love it. More