Carman Chrysler Jeep Dodge

Very good Michael was very good at helping me achieve my goal of getting a new car. My new Dodge Dart has everything i wanted and was looking for. Michael was very good at helping me achieve my goal of getting a new car. My new Dodge Dart has everything i wanted and was looking for. More

Bad Oil Change I got a coupon in the mail a couple weeks ago to get an oil change for $29.95, so I took them up on it and went it today. I had an appointment set fo I got a coupon in the mail a couple weeks ago to get an oil change for $29.95, so I took them up on it and went it today. I had an appointment set for 8:30am. When pulling into the lot, I noticed a large sign that said "Free tire rotation with any paid service". I arrived at the counter at precisely 8:30am and handed over the coupon. The guy at the counter asked if I wanted a tire rotation also. I said sure, the sign out front says it's free. He told me that is not the case when using a coupon, so I promptly declined the extra service. I then sat and waited for the next 75 minutes for my oil change to be completed. Once done, I went to pay and was given a bill for $30.73. This is Delaware, where there is no sales tax. I asked why I was being charged more than what the coupon said. I was given an explanation that amounted to hidden charges..."possibly an extra quart of oil, or oil disposal fee, yada, yada, yada...". I was then told that "everyone does this." Some people may ask why I would get upset over $0.79. I mean, it's not even $1, so why put up a fuss? Well, why does a company, who makes millions each year, have to charge an extra $0.79? I don't make millions each year, so that $0.79 is worth more to me. On top of that, it's principle. They have a large sign giving away free tire rotation (but not if you use a coupon)? And they somehow cannot afford to dispose of the oil they remove from my vehicle without charging me an extra $0.79? I'll find another place to do my oil change. A place that doesn't have hidden charges. If you want to charge me $30.73 for an oil change, put that price on the coupon. It's that simple. EDIT: After communications with the service dept, I was offered compensation to my satisfaction. I will give them another chance and hope all goes well in the future. More

These truly are "Car Men." My wife and I were getting a car for our 50th wedding anniversary. My wife wanted an open car that still had practicality, and the Fiat 500 cabrio fit My wife and I were getting a car for our 50th wedding anniversary. My wife wanted an open car that still had practicality, and the Fiat 500 cabrio fit the bill. Salesman Josh Lukens knew his product like few other salesmen, and Tom Windett, Fiat Studio Manager, made the purchase happen by really trying to fit the loan to our budget. The dealership and the cars are spotless. I also felt no one was trying to sell me anything I didn't need. This is the second Fiat I have bought at Carman Fiat. More

pcm problem , very satisfied with mark's ability to handle t excellant communications, very helpful in resolving my pcm problem for dmv inspection. I would highly recommend mark and this dealership for future s excellant communications, very helpful in resolving my pcm problem for dmv inspection. I would highly recommend mark and this dealership for future sales and service More

Good job Paul Lukens and all the staff at Carmen did a great job. My wife and I came in with our grandson to buy a truck and Paul did a great job talk with our Paul Lukens and all the staff at Carmen did a great job. My wife and I came in with our grandson to buy a truck and Paul did a great job talk with our very active grandson while helping us get the truck we wanted for a price we were willing to pay. I would definately recommend Carmen and Paul to all my friends and family. Thanks for giving faith in a good car dealership again. More

Purchase of our new truck. Our experience with Matt Sherman was excellent. He was a personable young man with the company only 6 months, but he showed extreme professionalism a Our experience with Matt Sherman was excellent. He was a personable young man with the company only 6 months, but he showed extreme professionalism and understanding of our needs. The selection of trucks was outstanding, and he was able to show us four trucks with the options we requested. We traded in our old Dodge on the spot and drove out with a new 2015 Ram. More

Kick-xxx! I can't say more about the ease in buying a vehicle,a great vehicle.Upgraded from a 500 Pop to a 500L in less than a year.Tom and Shayn are first clas I can't say more about the ease in buying a vehicle,a great vehicle.Upgraded from a 500 Pop to a 500L in less than a year.Tom and Shayn are first class with everything.You will NOT be disappointed with anything here. More

My new 200 Dthomas I decided that I was going to purchase a new car and decided that I wanted another Chrysler. Carman Chrysler was the only dealership I had Dthomas I decided that I was going to purchase a new car and decided that I wanted another Chrysler. Carman Chrysler was the only dealership I had to visit. The minute you walk in everyone greets you and there was never any pressure. I got to deal with Mike Brooks and when I told Mike what I wanted he delivered. I drove away in the car I wanted, with the package I wanted and with the payments I wanted. I got to know about Mike's family and he about mine. I wasn't in the dealership long but in the short amount of time I spent there I can see that everyone there really enjoys what they do and they really do put the customer first never once did I feel uncomfortable. In closing I will say that when it is time for another I will purchase from Carman, out of the 8 cars I have purchased in life this was the single greatest car buying experience I have had!!!!! Thank you Mike and the Carman family More

Good Service When I walked in, I got helped out immediately. The service was excellent. I would recommend Thai dealership to everyone. I'm glad I stopped by today When I walked in, I got helped out immediately. The service was excellent. I would recommend Thai dealership to everyone. I'm glad I stopped by today and was able to get a new car More

My Cherokee Purchase Was A Pleasure @ Carman! I came to Carman Jeep to buy a Jeep Cherokee, my Salesman Jamie wanted to sell me that Jeep Cherokee. I sensed his sincerity right away as he was wil I came to Carman Jeep to buy a Jeep Cherokee, my Salesman Jamie wanted to sell me that Jeep Cherokee. I sensed his sincerity right away as he was willing to do the "work" necessary to sell me a Cherokee. Jamie was Friendly & Courteous, Knowledgeable and very Professional. He was able to answer all of my questions on the 3 different new Cherokees that I test drove. After I narrowed the choice down to a Cherokee Trailhawk & Cherokee Latitude, Jamie then worked with his Sales Manager, Bob Weiss, to offer me the best lease and/or purchase options available, with all the applicable incentives available to me as well. Over the last 32 years, I have purchased 18 new cars & trucks for my family. With Jamie as my Salesman, this was the first time I was able to close a deal to my liking on my first visit to a dealer and leave with my new vehicle, my Jeep Cherokee Trailhawk. It was a pleasure dealing with Professionals and yes, I love my new Trailhawk! More