Carman Chrysler Jeep Dodge
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great place to buy a RAM 2500 Went in to test drive a Ram 2500. At the end of the day we purchased it.. Paul Lukens was a great sales consultant. Knew everything we asked him about Went in to test drive a Ram 2500. At the end of the day we purchased it.. Paul Lukens was a great sales consultant. Knew everything we asked him about the truck, and more. The dealership in a whole is a very nice place to deal with. The other consultants, very friendly too. They worked very hard to get the best deal for everybody to be happy..I would recommend this place to buy a vehicle..Customer service is great.. More
Awesome monthly payment Ryan Oneal really took care of me from start to finish in buying my 2012 Jeep Liberty. At first I did not think I could afford this vehicle, but Dave Ryan Oneal really took care of me from start to finish in buying my 2012 Jeep Liberty. At first I did not think I could afford this vehicle, but Dave Tarantino really helped with the financing and checked with many different banks to find me a rate that I was comfortable with. . They also continued to take care of me well after the sale This was the fourth dealership I had been to but later down the road, if I buy a new car I'll come back here first that's for sure Stephen H Pennsylvania More
Happy customer Mike went above and beyond his job with Bob''s help they found me the Journey I wanted at the payment I wanted to pay and even had to drive 20 miles t Mike went above and beyond his job with Bob''s help they found me the Journey I wanted at the payment I wanted to pay and even had to drive 20 miles to another dealership to get it from me! Thanks you guys are the best! I have already referred my parents to you they will be in soon! More
Emergency Service My 2013 Jeep Patriot became undrivable late at night, due to a faulty Electronic Throttle Control. AAA towed my car to the dealership. With no appoi My 2013 Jeep Patriot became undrivable late at night, due to a faulty Electronic Throttle Control. AAA towed my car to the dealership. With no appointment, the next morning, they started working on my car and it was finished by mid-day. The communication from the dealership about the status of my repair was excellent. The personnel were extremely friendly. Great experience!!! More
Is It A Studio or A Dealership... I have seen Fiat ads for the past year and when I was ready to replace my current car I did some research on the Fiat and fell in love. One thing I no I have seen Fiat ads for the past year and when I was ready to replace my current car I did some research on the Fiat and fell in love. One thing I noticed when I was looking at Fiat web sites they referred to the dealership as a "Studio". I thought this was an interesting concept and was interested in what makes it a Studio and not a Dealership like other car manufactures. I am 40 years old and have purchased 7 other cars in my life. Every time in the past it is the standard routine: Pull in and a salesman was at you door before you could get out of you car. He shows you one or two of the car you are looking at then shows you several more out of your price range and tries to convince you that is the one you want. Then you get to the battle over price. From the minute I waled in the door I relied Carman Fiat was indeed not you normal Dealership. Let me explain... When I was looking at Carman Fiat online I had called and made an appointment for a test drive. When I pulled in to their lot I parked on side of building and walked around front and entered the show room. I was greeted when I walked in and I told him I had an appointment with Tom. He took me back and introduced me to Tom. Tom introduced me to Josh and said he would be my Studio Guide. I showed Josh the vehicle info of the Fiat I was interested in and he said he would get the keys and be right back. In minutes he was back and said he pulled the vehicle in the garage for us to look at. I was very impressed when he walked me out and the vehicle was in the heated garage with doors open and ready to be looked at. Josh took the time and went from front to back of the vehicle pointing out every feature. From there we test drove two different models. To make a long story short I ended up driving off in a new Fiat 3 hours after I arrived at the Studio. To answers my original question"Is It a Studio or A Dealership"... IT IS A STUDIO, it is unlike any experience I have ever had at a Car Dealership. Everyone was friendly and worked as a team. Josh knew every inch of the vehicle and pointed out every feature. I did not feel like Josh was trying to sell me a vehicle he was just simply showing me the quality of the vehicle and letting it sell itself. When we started the process Josh said "OK Lets go Look At The Vehicle and Have Some Fun" and that basically sums up my entire experience at Carman Fiat "FUN". More
Michael Brooks is the man!!!!! Michael made me real secure about getting my Honda I was very please with his services he also made sure I was under the amount I wanted to be and did Michael made me real secure about getting my Honda I was very please with his services he also made sure I was under the amount I wanted to be and didn't pressure me in to anything!! He is awesome More
No pressure to buy! Michael Brooks, was a pleasure to work with. He was not my first salesperson but one of the best. Michael did not try a push an in stock Van my way, M Michael Brooks, was a pleasure to work with. He was not my first salesperson but one of the best. Michael did not try a push an in stock Van my way, Michael found just what I wanted. I have also been using the service department for years, great service. More
Great service Great friendly service! I Will be recommending to family and friends, This was my first time at a dealership and the salesmen were very helpful! Great friendly service! I Will be recommending to family and friends, This was my first time at a dealership and the salesmen were very helpful! More
Joe triboletti Go see joe and justin they'll get you in a new vehicle fast and painless for a great price. Thanks guys, Kevin lee Roughton Go see joe and justin they'll get you in a new vehicle fast and painless for a great price. Thanks guys, Kevin lee Roughton More
great experience David made the buying process smooth and enjoyable. Took us on a nice test drive so we could really see how the car drove. We were there pretty late David made the buying process smooth and enjoyable. Took us on a nice test drive so we could really see how the car drove. We were there pretty late at night, but didnt feel like we were being rushed out. Everyone was very helpful. More