Carman Chrysler Jeep Dodge
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Service is great ! Jim is outstanding. He is professional, timely, pleasant and takes the time to go over in detail what you can expect and setting expectations is key t Jim is outstanding. He is professional, timely, pleasant and takes the time to go over in detail what you can expect and setting expectations is key to a great experience. More
Ryan O'Neal We went in "just looking". Three hours later, we left with a great new car. Ryan was the best sales person we have ever had the pleasure to deal wit We went in "just looking". Three hours later, we left with a great new car. Ryan was the best sales person we have ever had the pleasure to deal with. Ryan made the whole experience pleasant. Really enjoyed working with him. More
Over priced !!!!!!!! I took my 2013 Ram 3500 to get oil, oil filter and fuel filters changed. I was not happy with the price they charged me $194.93 in labor to change bo I took my 2013 Ram 3500 to get oil, oil filter and fuel filters changed. I was not happy with the price they charged me $194.93 in labor to change both fuel filters plus cost of filters and oil change for a grand total of $504.72. It cost me less to get a preventative matienance oil change and filters on my Peterbilt C15 Cat. They did a poor job with cleaning up,oil dripped all over under carriage and no floor mats or seat covers. I received the same service at different dealer it was $162.19 cheaper. More
Service staff was friendly & responsive The Service staff was friendly & responsive. Service department would benefit from an expansion (staffing levels) having to schedule over a week in a The Service staff was friendly & responsive. Service department would benefit from an expansion (staffing levels) having to schedule over a week in advance for an oil change & tire rotation is a little excessive. Additionally the waiting area needs an upgrade. Seats were very uncomfortable. The water from the cooler had a chemical taste to it. And the climate control is less than ideal. Maybe I am spoiled but the Price dealership (New Castle) is a very hard act to follow. More
Anthony Brown is the man! I have a great experience at Carman. No haggle, great price, great staff. Anthony was great to work with … super friendly and patient. I would reco I have a great experience at Carman. No haggle, great price, great staff. Anthony was great to work with … super friendly and patient. I would recommend both Carman and Anthony for your next vehicle purchase. More
Quick, easy and comfortable I had no ide what to expect from this dealership as I was coming from New Jersey. When Ryan approached us he made me and my boyfriend feed very comfor I had no ide what to expect from this dealership as I was coming from New Jersey. When Ryan approached us he made me and my boyfriend feed very comfortable about the whole experience. I couldn't be happier with the service I recieived at carman. They change the stigma about car dealerships. I didn't feel pressured by Ryan or bob and that should be how it is when you purchase a car. Thank you!! More
Always my go to dealership I have been to other dealerships looking for a good price on my vehicles but I always come back to Carman. My sales man Dave Stellar and the sales man I have been to other dealerships looking for a good price on my vehicles but I always come back to Carman. My sales man Dave Stellar and the sales manager Bob Weiss are always friendly and helpful. The prices there are the best I have found in Delaware. They work with you on a fair trade in value and the lowest price you can get on the new vehicle. I won't go any where else. Just bought a Ram 2500 that I absolutely am in love with. More
exactly what I wanted The salesman slate was very freindly and helpful from the time I got there a very good buying expierance I would highly recommend this place to people The salesman slate was very freindly and helpful from the time I got there a very good buying expierance I would highly recommend this place to people interested in buying a vehicle More
They understood me at hello Ryan understood every thing I wanted in my Jeep. It only took one car and test drive and I was the happiest customer in Delaware! Ryan understood every thing I wanted in my Jeep. It only took one car and test drive and I was the happiest customer in Delaware! More
Feeling good about Carman Bought a New Dodge Durango Citadel from Carman and I am very happy with the purchase. My salesperson Anthony Brown was excellent. He asked a lot of qu Bought a New Dodge Durango Citadel from Carman and I am very happy with the purchase. My salesperson Anthony Brown was excellent. He asked a lot of questions and gave me options without steering me in any direction. Anthony was very personable, enthusiastic, and was able to answer all my questions. I highly recommend you ask for Anthony if you are looking for a new car. The General Manager, Joe Triboletti was a true professional and more importantly, a genuinely good guy. Gave me a fair trade offer for my Acura MDX trade-in, and worked with Anthony to give me a fair price on the Durango. The follow-up has been very good post-sale to make sure that I was happy with my purchase. Thank You Anthony and Joe for making the process of buying a car a pleasure and not a pressure filled experience. More