Carman Chrysler Jeep Dodge
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Service Appointment The good: because my wrangler is still under warranty, they fixed the broken oil sensor and upgraded my software (not the worthless GPS) at no cost. The good: because my wrangler is still under warranty, they fixed the broken oil sensor and upgraded my software (not the worthless GPS) at no cost. The bad: they opened late and there were two different customers waiting on the side of the highway to drop off vehicles in the morning. When I went in to pick up my jeep I wasn't greeted, wasn't told where the vehicle was and was basically just flatly asked "last name?" And then handed my printout and key with no other words. I don't need a welcoming committee but it was just rude and off putting. I'll be taking my wrangler to the other dealership on Kirkwood Highway next time. More
no hassle Our salesperson worked more than once with my wife looking for the kind of truck I wanted and even built a couple to compare price but then was able t Our salesperson worked more than once with my wife looking for the kind of truck I wanted and even built a couple to compare price but then was able to find almost want I wanted within a short time. Very happy with my new Dodge Ram. More
Wouldn't Go Anywhere Else! Joel Cardona really worked with me to get me into great car and at the payment I was looking for. Joel was very knowledgeable, easy to talk to and ha Joel Cardona really worked with me to get me into great car and at the payment I was looking for. Joel was very knowledgeable, easy to talk to and had a great sense of humor! I couldn’t be happier with the experience. I would definitely go back again to purchase or lease my next car from Carman and recommend this group to friends and family! – Already have! More
Great Experience Just took delivery of a new Dodge Durango and am completely satisfied with the experience. Mike Brooks, the salesman, was enthusiastic, professional Just took delivery of a new Dodge Durango and am completely satisfied with the experience. Mike Brooks, the salesman, was enthusiastic, professional and knowledgable in working with me, explaining the various aspects and features of the car, and answering any and all questions that I had. Questions were promptly answered and I would reccomend Mike and the dealership without reservation More
Ryan was excellent Me and my wifecame in on eastern weekend to look at jeep wranglers. We were approached by a sales person andwe both were not happy with the experience Me and my wifecame in on eastern weekend to look at jeep wranglers. We were approached by a sales person andwe both were not happy with the experience with that person luckily when he went to get the keys to do a test drive he came back with Ryan saying he forgot of an appointment he had and Ryan was going to continue with us. Ryan was awesome we did not feel pressured or like we were just a dollar sign like a lot of sales people treat customers. Due to Ryan I walked away with my dream car a 2015 Jeep Wrangler which when we came we did not have the intentions of buy a new one. However if we were not handed to Ryan we know we would of left due to the other sales persons impersonal and cocky attitude. Ryan called us a week later to see if we were happy and also to see if I bought any cigarettes since the was the deal with my wife I couldn't buy anymore. We came in a week later to buy running boards and Ryan saw us and came over to say hi to us and our kids and made sure we were taken care of as if we were his family. I would recommend Ryan hands down .you have an awesome beneficial employee with Ryan. More
great friendly service i am from new jersey.i just stopped in to check out some car colors and i was greeted by salesman justin goertz who was very friendly and polite. he i i am from new jersey.i just stopped in to check out some car colors and i was greeted by salesman justin goertz who was very friendly and polite. he introduced me to the general manager joe triboletti both of them were awesome ! i had no intentions of buying a car out of state. they offered me an deal i could not refuse and i bought a chrsyler 300 i realized respecting and caring about your customers is worth more than anything THANKS AGAIN More
My new jeep! I had a wonderful experience at Carmen dealership! They helped get the brand new Jeep Grand Cherokee of my dreams. Everyone was pleasant from the minu I had a wonderful experience at Carmen dealership! They helped get the brand new Jeep Grand Cherokee of my dreams. Everyone was pleasant from the minute I walked in. I want to give a special thank you to Andrew Krueck for working with me and showing me with the ins and outs of financing!! More
Total friendliness and respect! From Al who took me for a couple test drives, to Bob who ran prices for me the next day, to Mike who filled in for Al because he was off, to the finan From Al who took me for a couple test drives, to Bob who ran prices for me the next day, to Mike who filled in for Al because he was off, to the finance guy.....this entire crew worked together as a team. Anything I asked for, including running more prices/rates with other banks and even running a couple of errands for me that had to be handled, was obliged with total respect and courtesy! More
Loved my salesman A. Brown Anthony Brown wad courteous, respectful and not pushy, being a single mom i don't need extra pressure he was great will recommend to my friends and Anthony Brown wad courteous, respectful and not pushy, being a single mom i don't need extra pressure he was great will recommend to my friends and family. More
Perfect Purchase My husband resentful purchased a Certified Grand Cherokee in black with all the features that he wanted. He was able to do so because Ryan took all th My husband resentful purchased a Certified Grand Cherokee in black with all the features that he wanted. He was able to do so because Ryan took all that he wanted to heart and followed up when it became available. To me that is top notch sales and service. With that sale came mine! I sent Ryan the exact 2015 Cherokee that I had to have to match my husbands and he not only got it but the entire team at Carmen made sure the I got the best deal! Maintaining my payment however allowing for all the upgrades I wanted. I will recommend Carmen to all I know. More