Carman Chrysler Jeep Dodge

Service Desk I dealt with Chris Southard at the service desk. He was extremely polite and really cared about my issue! He took great pains to explain the situati I dealt with Chris Southard at the service desk. He was extremely polite and really cared about my issue! He took great pains to explain the situation to me so that I had a complete understanding of my issue and the means they took to correct it. I think that is highly commendable considering most women are "sitting ducks" when it comes to automotive shops. Definitely a plus in my book! More

Work covered by warranty & done well The Service Department was exactly what I had hoped would be there for me when I bought my new car and its warranty several years ago. When one o The Service Department was exactly what I had hoped would be there for me when I bought my new car and its warranty several years ago. When one of the car windows would not close in a week of frequent heavy rain, I was worried about getting the repair right away. The Service Advisor and techs worked me into the schedule and fixed the problem under warranty the same day that I called. I liked the way they communicated, too. Having shuttle service also helped me. More

An enjoyable experience in buying a car. It was a pleasure working with Mike Brooks to find the perfect vehicle for our family. He made the experience enjoyable and hassle free. The used ca It was a pleasure working with Mike Brooks to find the perfect vehicle for our family. He made the experience enjoyable and hassle free. The used car manager, forgive me I forgot his name, was very professional and fair with the pricing of the vehicle. Also, the financial officer was very professional, polite and knowledgeable. We thank the whole New Castle Delaware Carman team for making our purchase enjoyable. More

Great Service It was my first time getting service there and I parked all the way around back. Mark walked all the way around to get the car for me. It was my first time getting service there and I parked all the way around back. Mark walked all the way around to get the car for me. More

Ordered 2015 Rubicon Hard Rock I was in the market for a new Jeep and sat down with Anthony to do an inventory search and initial pricing exercise. I had orginally intended to purc I was in the market for a new Jeep and sat down with Anthony to do an inventory search and initial pricing exercise. I had orginally intended to purchase a Willy's, but after searching and discovering price difference opted to go with the Hard Rock. We could not find the specific transmission and options in inventory anywhere around and started the build process. Anthony was very helpful and guided us through the selection process. Once the Jeep was delivered, Anthony made sure it was presented to us, as we asked and had it ready to go when we arrived. We sat with both Anthony and then John Mayberry to complete the transaction and it was honestly the smoothest car buying experience that I have had. This is our 4th vehicle purchased from Carman and the first Jeep. They are a professional sales and service organization and I highly recommend them. More

Very positive Good morning...........Just want to say that the experience at your dealership was very positive from our initial conversation all the way through the Good morning...........Just want to say that the experience at your dealership was very positive from our initial conversation all the way through the process .....was very quick and painless.......You answered all the questions either through Text or over the phone without delay.......and the staff was very polite .....Thanks again John Suggs More

Mostly Positive I purchased a 2014 Jeep Wrangler Sport soft top from Carman. I have purchased quite a few cars, new and used, over the years from various dealers thro I purchased a 2014 Jeep Wrangler Sport soft top from Carman. I have purchased quite a few cars, new and used, over the years from various dealers throughout New Castle county. This is the first time my purchased vehicle did not come with a full tank of gas. the instructions for removing the soft top was not very clear in some parts. Had to go on line and watch a video. It would have been helpful if someone at the dealership would have demonstrated it to us. But all said and done, it was a positive experience. More

Awesome dealer for my Sahara search! After going to many dealers, this dealer was by far the most accommodating! They went out of their way to find exactly what I was looking for. Anthony After going to many dealers, this dealer was by far the most accommodating! They went out of their way to find exactly what I was looking for. Anthony and Joe made shopping for a car fun and enjoyable! Would highly recommend and ask for Anthony!! More

No pressure, friendly....they have my business Wasn't sure what I wanted, I needed a car and Justin was very patient and walked around in the heat and humidity with us answering all our questions. Wasn't sure what I wanted, I needed a car and Justin was very patient and walked around in the heat and humidity with us answering all our questions. Very friendly dealership, purchased a truck from them about four years ago and they remembered us. There was a mix up and I didn't get my first choice it was sold but they located a year newer, less miles, same color and I must say I do believe I like it better than the first car...they also provided me a loaner until my car arrived which was greatly appreciated!! I am very pleased with my purchase and thankful for all those involved that made it happen!! We will continue to purchase our future vehicles from Carmen Dodge!! More

Great experience I had a great experience buying a new car yesterday. The salesman was very courteous and attentive. The finance guy was also very helpful. Would de I had a great experience buying a new car yesterday. The salesman was very courteous and attentive. The finance guy was also very helpful. Would definitely recommend this dealer to family and friends. More