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Carman Chrysler Jeep Dodge
New Castle, DE
1,065 Reviews
Welcome to Carman Chrysler Jeep Dodge
Chrysler. Jeep. Dodge. These are the vehicles that true driving enthusiasts dream of. Whether looking for unbeatable luxury, unsurpassed off-roading abilities, or all-around durable rides, these are the brands that drivers can trust and be proud to man the wheel of.
At Carman Chrysler Jeep Dodge serving Elkton, MD and Pennsville, NJ, we are proud to offer our shoppers a full inventory of these top-of-the-line rides.
Elkton, MD Chrysler fans with an eye for great design and a taste for on-road fun will love the brand-new 200 and 300 models that grace our lot. Family-minded shoppers will also be impressed by the well-equipped Town & Country models available.
Pennsville, NJ Jeep fanatics, we can help you fulfill your sense of adventure by getting you behind the wheel of some of the greatest off-roading mavens available. Our selection of Wranglers, Grand Cherokees and other Jeep vehicles is always stocked, and these cars are ready to conquer the outdoors with you.
And of course, all driving enthusiasts will find the quality they desire and the features they require in our brand-new Dodge lineup. With Journey and Grand Caravan models for family drivers, Charger and Challenger rides for muscle-car fans, the Dart for commuters, and more, every driving enthusiast- no matter their needs- will find the perfect vehicle on our lot.
Pennsville NJ Chrysler Jeep Dodge Fans Enjoy a One-Stop-Shop
At our Chrysler Jeep Dodge dealership serving Pennsville, NJ, we make it convenient for our customers to have all of their automotive needs filled in one location.
We also have a fully-stocked used cars inventory, a finance department, numerous service and auto repair bays, and a full OEM parts inventory on site. So whether you are looking for a brand new Dodge, need an oil change for your Jeep, or are just looking to customize your Chrysler, we can help.
Come visit us today and see why NJ, MD and DE drivers have been cho
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,065 reviews
June 04, 2021
I recently traded in my 2013 Dodge Citadel for a certified 2018 Dodge Durango Citadel from Carman Dodge. In my first 30 days I have now taken my certified truck back to the Carman Dodge service depa certified 2018 Dodge Durango Citadel from Carman Dodge. In my first 30 days I have now taken my certified truck back to the Carman Dodge service department three times and once to Firestone for service. Starting with the 2nd day after buying the truck. Then 9 days after that, (as the service department didn’t give me an expedited appointment), this was after telling them I just bought the vehicle two days prior. Great customer service. The problem, severe front-end vibration over 55 mph, significant left steering wheel pull. So what happened? Carmen Dodge service department balanced the wheels and performed a wheel alignment. The severe vibration was gone, the left wheel pull was still there, still significant. I didn’t go a mile before turning around and bringing the vehicle back to the service department – 5 minutes. And once again more fast talking from the front-end sales manager and the service manager – bring the vehicle back and they would check it out again. Another 7 day wait. In the meantime, Based off my conversation with the service manager, I lost trust in Carman Dodge Service team. So, I took the truck to Firestone. The alignment was off, I paid for a lifetime alignment and a complete 50-point vehicle inspection. Oh from the inspection I learned I am going need tires before the winter. So what happened when I took the truck back to Carman Dodge for the 5th time. I dropped it off at 10am and was called to pick it up at 3:30pm. I was told they did an alignment and 20 a point check. That was a huh moment and a why moment. One Carman Dodge did this on a certified vehicle I bought from them 30 days before. I never told them I paid for alignment, and had the paperwork to show what was done, including the 50-point vehicle check. Needlessly to say, the truck still pulls and is a difficult to drive. Bottom line is Carman Dodge service did nothing to fix the problem. Carman Dodge never took my comments about the steering and the pulling seriously. Never checked the steering or the left axle where the pull was coming from. They never test drove the vehicle to confirm my customer complaint or to see if whatever they did fixed the problem. They performed three alignments, balanced the tires, and performed a vehicle inspection. As a long-time service advisor my question is why? The question now is what I am going to do next. Carman Dodge has shown they can’t be trusted and their claims regarding certified vehicles and standing behind what they sale is just advertisement b.s.. Will Carman Dodge give me an equal replacement? Who knows. I know I am not going back to that service department again. More
by kevin.marshall1015
Employees Worked With
Troy the service manager, Robert Weiss
May 25, 2021
My salesman Matt Southers was and still is amazing 4 months later. He definitely goes the extra mile. I would absolutely recommend him and come to him for another vehicle! months later. He definitely goes the extra mile. I would absolutely recommend him and come to him for another vehicle! More
by Kia
Employees Worked With
Matthew Southers
May 16, 2021
Mark Webb took excellent care of me and my Jeep! The whole team in service were awesome! Very personable, professional, they genuinely cared about taking care of me. My Jeep was serviced correctly, Mark whole team in service were awesome! Very personable, professional, they genuinely cared about taking care of me. My Jeep was serviced correctly, Mark went over everything that needed to be done, and made recommendations for what would need to be done in the future to make sure it keeps running great! It was even cleaner than it was when I dropped it off. As a retired Automotive Service Director, I know who does an awesome job and who doesn’t, and these guys and Mark are definitely awesome! More
by rsc222
Employees Worked With
Mark Webb
May 03, 2021
Anthony Brown was a pleasure to deal with and I am extremely pleased with my gladiator!!! Highly recommend working with Anthony!! Thank you so much!! extremely pleased with my gladiator!!! Highly recommend working with Anthony!! Thank you so much!! More
by janie7769
Employees Worked With
Anthony Brown
April 12, 2021
This was our first time leasing a car they were very patient and helpful walking us through the process. We are ver satisfied with our car. Thank You. The Conkey's patient and helpful walking us through the process. We are ver satisfied with our car. Thank You. The Conkey's More
by E&C LaConk
April 02, 2021
I was referred to this dealership by a close friend it was by far the easiest experience I have had purchasing a vehicle. I would recommend dealing with Brandon and Joe they made the experience easy. was by far the easiest experience I have had purchasing a vehicle. I would recommend dealing with Brandon and Joe they made the experience easy. More
by drakecat
March 15, 2021
We were treated well during the purchase of our new car. Matt Southers did a great job answering all questions and teaching us everything we needed to know about the car. The General Manager and Finance man Matt Southers did a great job answering all questions and teaching us everything we needed to know about the car. The General Manager and Finance man treated us with respect and the entire process was smooth. The showroom was spotless and in today’s world it made us feel comfortable. Thanks for everything, Bud Thompson. More
by Bud T
March 11, 2021
Brandon in sales did a great job and the financial guy is top notch. Went above and beyond to get us the best rate and the right warranty for us. top notch. Went above and beyond to get us the best rate and the right warranty for us. More
by Tmaddams
February 16, 2021
We had a great experience with used car purchase for our son. Brandon was knowledgeable and very personable. When looking for another vehicle we will be back. son. Brandon was knowledgeable and very personable. When looking for another vehicle we will be back. More
by jgreen3287
Employees Worked With
Brandon Hefner
