Carman Chrysler Jeep Dodge

Awesome! A big thanks to Mike Brooks who sold me the vehicle. He made the transaction very easy and worked with me. He went over everything and anything down t A big thanks to Mike Brooks who sold me the vehicle. He made the transaction very easy and worked with me. He went over everything and anything down to the Manuel of the vehicle. Awesome! More

Nice dealer ship, awesome , terrifect We felt as though we were treated as valued customers and not just a number. Jeff was very friendly and was very patient with my granddaughter. We felt as though we were treated as valued customers and not just a number. Jeff was very friendly and was very patient with my granddaughter. More

The best Customer Service & deals I have bought 2 vehicles in one year and in that one year i have worked with sales rep, Anthony Brown. He provides outstanding customer service, He l I have bought 2 vehicles in one year and in that one year i have worked with sales rep, Anthony Brown. He provides outstanding customer service, He listens, discusses all options, answers questions and responds with confidence and knowledge of his organization with no pressure to buy. Both times I have left with complete understanding financially and a thorough understanding of the vehicles functionality. The entire staff works together and is friendly, but professional, My Granddaughter said "wow everyone at Carman Dodge is really really friendly ...... I mean really nice and friendly and Anthony is a really nice sales rep". I have found a wonderful group of people that I would recommend to anyone & certainly would not go to any other dealer locally. More

It was quick, easy, and the salesman was great! I went to this dealership since both my husband and I have bought cars there previously. There was no high pressure sales approach used, but rather a I went to this dealership since both my husband and I have bought cars there previously. There was no high pressure sales approach used, but rather a very customer focused salesman that found me exactly what I was looking for. He was very intent on meeting my request, was kind, courteous, and knowledgeable. There is no question in my mind that I will continue to use this dealership in the future. It was a pleasure doing business with Jeff! More

2016 Dodge Journey Crossroad 12-31-2015 The sales person was very friendly and knowledgeable. Price was good overall. Would have liked to have seen more wiggle room, but I think I paid a g The sales person was very friendly and knowledgeable. Price was good overall. Would have liked to have seen more wiggle room, but I think I paid a good price. More

Always the best deal We have purchased many new cars, and have always looked at other dealers before we end up back at Carman talking to Dave Stellar and Bob Weiss. There We have purchased many new cars, and have always looked at other dealers before we end up back at Carman talking to Dave Stellar and Bob Weiss. There is no pressure and no real sales pitch other than what they always tell me - We will get it where you need to be if at all possible. Dave is honest and won't push you to buy a car just so he has another sale. There are many times we have gone in to talk to him about what we wanted, and never got the annoying calls afterward pushing us to come buy it. And Bob - the sales manager - is not like others. I have been in dealerships where they take your keys to assess your trade and won't give them back. This is a true no pressure dealership that gives you the best deal they can just to get you in the car you want. More

Patient and Helpul I went to many dealerships before returning to Carman. The salesman was patient and explained the "workings" of the vehicle I purchased. I would recom I went to many dealerships before returning to Carman. The salesman was patient and explained the "workings" of the vehicle I purchased. I would recommend this dealership and am sure I will enjoy my new Renegade. More

Rescheduled simple oil change before holidays I work in customer service and deal with issues and complaints often so when my wife schedules an apt I figure business as usual. Right before Christm I work in customer service and deal with issues and complaints often so when my wife schedules an apt I figure business as usual. Right before Christmas we receive a voicemail stating we can not complete your oil change because we do not have enough techs. This is not the way you deal with customers and a shortage of staffing is not the scheduled customers problem. Offer overtime ask for extra help who knows maybe do not schedule so many appointments if you do not want business. Simple process your mistake your resolution offer compensation or something for the customer. Poorly run service department More