Carman Chrysler Jeep Dodge

2017 Chrysler Pacifica Limited This was, by far, my best car buying experience ever. Joe Triboletti and Justin Goertz were great and their customer service is second to none. Joe This was, by far, my best car buying experience ever. Joe Triboletti and Justin Goertz were great and their customer service is second to none. Joe didn't hesitate to get the exact Pacifica that we wanted. I would highly recommend Carman to anyone looking to buy a new vehicle. More

Wonderful Service! I have never taken my 2012 Fiat 500C Pop anywhere else. Tony is extremely knowledgeable an has never tried to 'up the price.' I bent a rim hitting a I have never taken my 2012 Fiat 500C Pop anywhere else. Tony is extremely knowledgeable an has never tried to 'up the price.' I bent a rim hitting a pot hole last year. Tony made and appointment for me the next day on my lunch hour. I took it in and within 15 minutes I had a new rim! I thought it would cost a fortune but I was wrong. Including the new hub cap, I paid less than $65 dollars. When I took it in for a burnt out headlight, I was done in less than 10 minutes. I see how busy they are and expect to wait a long time for my car to be serviced but I have been pleasantly surprised at how quick things move. About a month ago my car would not start. I call Tony and he said if I could get a jump to bring it right into the shop. The way I was parked at work it would be impossible to jump it. Tony was such a big help and gave me the number to the Fiat Road Service who was going to tow it in for me for free. When they got to my work, the driver confirmed it was my battery, took out his battery box and it started. I immediately took it to Carman and Tony ran a full scan of the engine to be 100% sure nothing else was wrong. He came in and told me the scan could take up to 30-45 minutes. It was done within 30 minutes and my new battery was installed. The entire wait time was about 40 minutes. I won't ever take my Fiat any where else. Tony and the team are the best I've ever dealt with. Quick to schedule appointments, they work around my schedule, stay late to finish a job, open late some days. What more could I ask for? Love Carman service! Keep up the good work, I'll be in soon for my oil change! More

Great Experience My salesperson Al Grandell and his manager Joe Triboletti treated me as a valued customer. I left the dealership with a new vehicle and trusted relati My salesperson Al Grandell and his manager Joe Triboletti treated me as a valued customer. I left the dealership with a new vehicle and trusted relationships. This is my second vehicle purchased from Al. I look forward to doing business with Al in the future. More

LOVE this dealer, and my new Jeep Grand Cherokee!!! I am extremely impressed with the sales team and customer service at this dealership! My husband and I were approached but also left to roam and look I am extremely impressed with the sales team and customer service at this dealership! My husband and I were approached but also left to roam and look at our own pace pressure free! We thought we knew the Jeep that we wanted but after speaking to our salesman Justin Goertz, he informed us that he had a 2017 Jeep Grand Cherokee with the altitude package and got it down to less then what we were expecting. I stopped by a couple days later to have something added to our package and was immediately greeted by the GM Joe Triboletti. Not only did he have what I wanted immediately added, he made sure that i was 110% satisfied with my purchase. He even found an extra rebate we qualified that made our payment go DOWN! I've never been so happy with a dealership!! More

Great people Ryan O'Neal was a great car salesman, and even a nicer guy. He reduced the high stress level that comes from buying a car. I have been buying cars f Ryan O'Neal was a great car salesman, and even a nicer guy. He reduced the high stress level that comes from buying a car. I have been buying cars for over 25 years, and the experience that I not only had with Ryan, but with the entire staff was by far better than any I have ever gotten from anywhere else. My next Jeep will come from Carman! More

Excellent Saleman I was very impressed with my saleman, Michael Brooks. No pressure but very informative and I felt very comfortable at the dealership. Michael took his I was very impressed with my saleman, Michael Brooks. No pressure but very informative and I felt very comfortable at the dealership. Michael took his time to explain all the features of the vehicle and was very helpful after the sale with any follow up questions. I would recommend Carmen to friends or relatives as I was very impressed with their customer service. More

Don't get work done here Over $600 to replace a starter,$420 in labor....not cool. And it took two days to get it done,I called Next closest jeep dealer and asked how much fo Over $600 to replace a starter,$420 in labor....not cool. And it took two days to get it done,I called Next closest jeep dealer and asked how much for the same job told me$240 labor $195 parts big difference.. More

Amazing Car Buying Experience The staff at Carman Chrysler Jeep was absolutely perfection! From when I walked in to when I left with my new Jeep, all of my questions were answered The staff at Carman Chrysler Jeep was absolutely perfection! From when I walked in to when I left with my new Jeep, all of my questions were answered and I was handheld through the entire process. They listened to what I wanted and made it happen...and at an awesome rate! I've never had a car buying experience that was so smooth and pleasant! Will ALWAYS get my vehicles through Carman. More

Caveat Emptor Verbally promised splash guards....Drove 2 hours........No deal (Thanks Dave). Beware of proper oil being used, as manual for Ram 1500 calls for 5w-20 Verbally promised splash guards....Drove 2 hours........No deal (Thanks Dave). Beware of proper oil being used, as manual for Ram 1500 calls for 5w-20. They used 5w-30......at least twice in 11,000 miles. Leaves me curious as to the credentialing of service department staff. I bought it because I liked the truck, but it was only a "fair" price. There are also concerns by my current PA Dodge dealer as to whether or not a recall was handled properly since the horn does not work most of the times it is pressed. The questionable recall servicing was completed by Carman. Also, it took me 5 minutes to write a $22,000 check, 1 day for it to clear and about a month for me to get the title sent to me in Pennsylvania. This, in my opinion, calls to question the financial stability of an organization. More

Awesome Experience from a Guy who Hates Buying Cars The Whole Buying Experience was a game changer as i have had such bad Experiences in the past when going to Car Dealership the Guys there are very hon The Whole Buying Experience was a game changer as i have had such bad Experiences in the past when going to Car Dealership the Guys there are very honest and helpful from Salesman Ryan M O'neal to Manager Bob Weiss and Finance Guy John Mayberry made buying a New car Fun and a Pleasure Carman Jeep Wilmington wil def get my 10 Rating and Kim in the Internet Dept is Awesome She deserves part of the Sales Commission She is Very nice and Helpful Def will go back again and Recomend top 10%%% More