Carman Chrysler Jeep Dodge
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Felt Used Truck needed new batteries and key fob. They tried to charge me for everything to include the "Free" oil change. The batteries were dead on the lot ne Truck needed new batteries and key fob. They tried to charge me for everything to include the "Free" oil change. The batteries were dead on the lot needed to be jumped before test driving. I bought the truck and I assumed they fixed the problem. I drive it home go to take kid to practice and truck won't start dead batteries. I called them and they said to bring the truck in. Ok how? It won't start..I had to find my neighbor which do not live close and use two vehicles to jump it. Once there the next morning they tried to charge me for the batteries and I also mentioned the salesman promised me a key fob because the only fob it came with worked intermittently the day I bought it. They would not give me a key fob I had to negotiate like it was the national debt only to still have to pay half which was over 100 dollars. The salesman took me to a binder and signed my free oil change slip also. I bring it in for the free oil change and to fix the heated seat. Once done they proceed to charge me 125 dollars for the oil change and said it will cost 1275.00 to fix drivers side heated seat. I know it's not the grid under the seat it's the power control module. Honestly if I pay almost 40 grand for a used pickup I expect it to work properly. Also all the while I'm dealing with these issues the salesman was nowhere to be found surprisingly. It seems highly likely once the papers were signed all bets were off. They washed thier hands of any agreements promises made. Took two months to get the tags said they kept calling both numbers but they never called and they had the correct numbers. The sales manager skinny Vin Diesel looking guy was extremely cocky and hard to deal with. Wasn't a pleasant experience. If I need warranty work or parts I'll take my bussiness to Spirit Dodge which is where I should have went in the first place. My mistake live and learn More
Driving my Cordovan Princess The Carmen Dodge team became my family in less than 2 minutes with their impeccable caring professional and vehicle knowledge. My sales team consiste The Carmen Dodge team became my family in less than 2 minutes with their impeccable caring professional and vehicle knowledge. My sales team consisted of Michael Brooks, Uncle Bob Weiss Daddy Joe Triboletti Baby Boy Joel Cardona and Final Step Neil Springer. Thanks for all your help and assistance in getting my Princess Cordovan in my driveway. It truly took the Carmen team village to make this happen. More
Friendly and Helpful Everyone was extremely friendly and helpful when I went to look for a new car. They worked with me to get me a price I was comfortable with. Everyone was extremely friendly and helpful when I went to look for a new car. They worked with me to get me a price I was comfortable with. More
Awesome Experience I have been dealing with Carman Dealership for many years and always leave smiling. They take great care of me and I highly recommend dealing with the I have been dealing with Carman Dealership for many years and always leave smiling. They take great care of me and I highly recommend dealing with them next time you are looking for a new vehicle. More
First time buyer - Jeep Grand Cherokee Joe Triboletti was extremely helpful in finding the perfect car for me. Took the time to explain a multitude of options to me as a first time buyer a Joe Triboletti was extremely helpful in finding the perfect car for me. Took the time to explain a multitude of options to me as a first time buyer and really worked with me to stay within my budget. Highly, highly recommend using Joe when trying to find your next vehicle! Ryan O'Neal assisted on the deal and helped get me set up with the technology of my new Jeep. Also a very helpful and approachable salesman! More
Very Friendly Came in to look and decided to buy. Johnny Pearce was very friendly and personable; a pleasure to deal with. Very pleased with our initial service and Came in to look and decided to buy. Johnny Pearce was very friendly and personable; a pleasure to deal with. Very pleased with our initial service and look forward to future interactions. More
Yellow Ram Highly recommend for new or used vehicle. Joe and Charlie are great to work with. Both made purchsing out Dodge Ram an easy process to deal with. Highly recommend for new or used vehicle. Joe and Charlie are great to work with. Both made purchsing out Dodge Ram an easy process to deal with. More
Ram big horn I would recommend Carmen Dodge. My sales rep Michael was great. He knew what I needed and got me what I wanted within my budget. I would recommend Carmen Dodge. My sales rep Michael was great. He knew what I needed and got me what I wanted within my budget. More
GREAT EXPERIENCE Great buying experience. Honest and straightforward. Would recommend to friends family etc. Did not keep me at dealership for hours. Came with up fron Great buying experience. Honest and straightforward. Would recommend to friends family etc. Did not keep me at dealership for hours. Came with up front pricing didn't need to negotiator best price that's what they give you up front. Show you how the numbers work on paper no hiding info. Live in NJ but this will be where I will purchase any other vehicles. More
Purchase of a Brand new 2017 Jeep Patriot Myself and my family have dealt with Carman dodge for years, and will continue to deal with them due to the continued phenomenal customer service and Myself and my family have dealt with Carman dodge for years, and will continue to deal with them due to the continued phenomenal customer service and competitive pricing that they offer. I went in and spoke with Bob and Joe who I've dealt with in the past I told them a number I needed to hit with the monthly payment and they made it happen by working out the finances and giving me more on my trade so that I would be happy. I also dealt with Justin a salesman at carman who was an alright guy in my book we just talked about things even during the test drives, he didn't have that expected salesman mentality and didn't shove anything down your throat about the car and try to sell you in it. The guys over at carman made sure I was satisfied, happy and got me the price I wanted which makes a dealer five stars in my book. More