
Carman Chrysler Jeep Dodge
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Amazing Service We just brought a Dodge Durango and the service was Excellent. From Mike Brooks our informative and honest sales rep to John Mayberry and Neil Spring We just brought a Dodge Durango and the service was Excellent. From Mike Brooks our informative and honest sales rep to John Mayberry and Neil Springer. Excellent, knowledgeable customer service. Kudos!! More
Awesome Carmen dealership was a great experience. They were quick and friendly. They made sure they did what they could so I could leave with the Jeep I wante Carmen dealership was a great experience. They were quick and friendly. They made sure they did what they could so I could leave with the Jeep I wanted. More
Outstanding customer service Went out of their way to make sure we found the vehicle we wanted; Michael Brooks and Bob Weiss very courteous and friendly.. pleasure to work with. Went out of their way to make sure we found the vehicle we wanted; Michael Brooks and Bob Weiss very courteous and friendly.. pleasure to work with. More
New Jeep For Me! Happy with my new Jeep. Charlie was pleasant and east to work with. I left feeling happy with the Jeep I bought and with the price I paid. Happy with my new Jeep. Charlie was pleasant and east to work with. I left feeling happy with the Jeep I bought and with the price I paid. More
New RAM 1500 Great Car buying experience from the beginning! Started with Jeremy online. Quick responses via email. Al was a great salesman and the sales manager b Great Car buying experience from the beginning! Started with Jeremy online. Quick responses via email. Al was a great salesman and the sales manager bob went above and beyond to get the deal done! The finance guy Neil also made that process painless! Great Experience! Highly recommend this dealer! More
Crooked Stay Away !!! Last week I got a brand new Jeep Wrangler 2017 only one week later I had a problem in the master cylinder while I was driving. I got stuck with my fam Last week I got a brand new Jeep Wrangler 2017 only one week later I had a problem in the master cylinder while I was driving. I got stuck with my family in the middle of the road and I called the dealership and they said I have to CALL CHRYSLER and that it will take 2 hours for the towing car to arrive. After 4 hours I had to call a private towing car and got the car towed with my expenses. When I finally got to the dealership it was already 9 pm, I dropped off the car and I had to wait for someone to come and pick me up. Next day, I called the dealership and spoke with the GM, Joseph Triboletti, and he said that the BRAND NEW car needs a week to be fixed and he gave me a rental car for ONE DAY and told me to CALL CHRYSLER to give me a rental car for the remaining days or get it from my pocket. I called Chrysler and they said they would call the dealership and call me back; two hours later they called me and told me that the dealership will give me a rental car until my car gets fixed. After a whole week, I went to the dealership to get my car and I saw all my cars parts disconnected and I was told that it would take two more days. I even spoke with one of the dealership mechanics and he told me that the car has a factory defect and that they would replace the whole master cylinder and see if it is going to work. Meantime, I talked with the GM again and he refused to take the responsibility and kept saying that I have to contact Chrysler and there is nothing that he can do. In short, the GM, Joseph Triboletti, did not solve the problem proficiently and kept saying that it is not his problem and I have to CALL CHRYSLER. STAY AWAY, once you sign all the papers these people do NOT care about any further issues. More
It was a very good experience I bought a van from another dealer in NJ where I live and it was the worst experience of my of my life. My daughter live in Wilmington and bought her I bought a van from another dealer in NJ where I live and it was the worst experience of my of my life. My daughter live in Wilmington and bought her car from Carman and recomened I try you. I was very happy. More
Great Dealership They made sure that my new vehicle was a good fit and in the price range I needed! I always have a great experience here. They made sure that my new vehicle was a good fit and in the price range I needed! I always have a great experience here. More
Jeep 2017 Perfect from start to the very end.Great deals and service. Worked with Mike and he was very calm and charming fellow. Made the purchase easy and tran Perfect from start to the very end.Great deals and service. Worked with Mike and he was very calm and charming fellow. Made the purchase easy and transparent More
Always satisfied This is my second purchase from Carman. They are a pleasure to work with. No hassle car shopping. My sales Rep is RYAN O'Neal. Always professional and This is my second purchase from Carman. They are a pleasure to work with. No hassle car shopping. My sales Rep is RYAN O'Neal. Always professional and truly listens to my wants and needs. I have been to many other dealers over the years and they always try to push you into what they want to sell, not what I'm looking for. More