Carman Chrysler Jeep Dodge

New Buyer Experience was fast and very professional. Couldn’t ask for more. New Jeep Owner!!! :-) They did everything I could ask for and worked hard to get Experience was fast and very professional. Couldn’t ask for more. New Jeep Owner!!! :-) They did everything I could ask for and worked hard to get the best rate and price for me. More

Everyone was very friendly, helpful & knowledgeable! Great experience and everyone was VERY friendly & they ensured we got the best deal possible! Everyone made me feel comfortable, considering it was my Great experience and everyone was VERY friendly & they ensured we got the best deal possible! Everyone made me feel comfortable, considering it was my first experience with a lease and I was unfamiliar with the process. More

Peace of mind My salesperson Ryan couldn’t have been more helpful. A problem came up along my sales process, and they took care of it before it even reached me. N My salesperson Ryan couldn’t have been more helpful. A problem came up along my sales process, and they took care of it before it even reached me. No stress. Bob Weiss was very helpful as well. Absolutely no pressure or lousy sales tactics. Nico the finance manager was great as well. It was a very positive experience and I would recommend the dealership highly. First class operation. More

You are treated like family and walking out with a car today This is the best dealership in Delaware you can go to. They help with any situation there is and make you feel like family. So come on down to Carman This is the best dealership in Delaware you can go to. They help with any situation there is and make you feel like family. So come on down to Carman Chrysler and Jeep on Route 13 in New Castle Delaware and ask for Mike Brooks. Trust me you will be coming home with a car today. More

Matt Slavish Ryan O’Neal was the man. Ive never purchased or financed a car before and Ryan informed me of how to do it, how it could affect me in financial aspec Ryan O’Neal was the man. Ive never purchased or financed a car before and Ryan informed me of how to do it, how it could affect me in financial aspects, prepped me on obstacles that could arise, etc. He was extremely knowledgable, friendly, and relatable. Oh yeah i forgot. I have no credit literally none and he still made it happen. More

The best experience I've ever had buying a vehicle salesman Ryan Oneal did a great job at taking what I was looking for and finding a great fit. also Ryan went above and beyond to make me feel comforta salesman Ryan Oneal did a great job at taking what I was looking for and finding a great fit. also Ryan went above and beyond to make me feel comfortable with my buy, along with Manager David Johnson. I would recommend Carman to anyone and the next time I need a vehicle that's the exact place I'm going. More

Service Scam Brought my truck in for codes P1475,P0003,P003A and a few others. P1475 is associated with the Active Air box and or Map sensor. Not so much the Air b Brought my truck in for codes P1475,P0003,P003A and a few others. P1475 is associated with the Active Air box and or Map sensor. Not so much the Air box as it triggers a Message center alert not a CEL. Message center alert will not effect engine performance but the two can be related. Was told tech removed the Air box and inspected to verify inop. When I asked about P003A the turbo actuator they stated P1475 was the cause there is a restriction in the Air box and it needed a new air box. This new Air box for 385 plus 300 in labor may or may not fix the issue. They want to throw unwarranted parts at it at my expense before replacing the main problem. I didn't pay the 120 diagnostic fee due to failure to properly diagnose the issue,they were guessing. Once I got the truck back I found the Air box issue which was literally a 5 min extremely obvious issue. I have pics documenting the issue Ray Charles could have seen. Problem lies in the fact they lied about diagnosing the truck and still try to charge a fee. If they did in fact diagnose the truck one could have very easily found the problem and ruled out the air box as the cause. Like I said very simple I fixed the air box in 5 min cleared the code and the symptoms still persist without the presence of the P1475 code. They tried to rip me off and got caught. I broke the law by not paying for thier guess work but I try not to make it a habit of paying for a businesses incompetence. In the long run they will get paid but also got exposed for the crooks they are. Worth 120 bucks if it saves another person from this scam. Also they told me if I removed bad reviews they would fix my truck properly. More

Don’t walk away ..run away from this dealership ! I was completely bamboozled ! The car I purchased had one problem after another! engine tap, AC didn’t work, THEY SOLD ME THE CAR WITH ROTTED TIRES !! I was completely bamboozled ! The car I purchased had one problem after another! engine tap, AC didn’t work, THEY SOLD ME THE CAR WITH ROTTED TIRES !!!! More

Excellent customer experience I was treated fairly and with respect by all the staff. They had the car ready in advance as I requested, which allowed me to complete the purchase of I was treated fairly and with respect by all the staff. They had the car ready in advance as I requested, which allowed me to complete the purchase of my vehicle effectively and efficiently. Since I came from N.J. to purchase my vehicle this was greatly appreciated by me and allowed me to return home quickly. This is the type of sales service that would definitely cause me to return for my next purchase. More

Very attentive and efficient My experience at Carman was my best ever car buying.. I got Exactly what I wanted for what I was willing to pay.. the staff was very professional My experience at Carman was my best ever car buying.. I got Exactly what I wanted for what I was willing to pay.. the staff was very professional More