
Carman Chrysler Jeep Dodge
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,069 reviews
Very good experience, both Tom and Bob were very helpful. Tom took a great deal of time to go the car operating features with my wife and very patient with al our questions. Both Bob and Tom were very patient Tom took a great deal of time to go the car operating features with my wife and very patient with al our questions. Both Bob and Tom were very patient with us through the whole process. Nico did a god job of presenting all the paperwork, explained what were signing and why, and presented and explained all the service options available. Overall a very good experience More
Fast, Straightforward, Professional Mike Brooks and John Mayberry were professional, personable, and efficient. They got us in and out quickly, with minimal waiting. The matter of coming Mike Brooks and John Mayberry were professional, personable, and efficient. They got us in and out quickly, with minimal waiting. The matter of coming up with a final price was considerate, transparent, and quick. Mike worked hard to give us the best number he could offer, and was clear when he could go no lower. From handshake to driving away, three hours. More
Quick and easy to work with First time buying from this dealership and would come back again. Tom, our dealer was great, efficient and got us a great deal. Process was quick and First time buying from this dealership and would come back again. Tom, our dealer was great, efficient and got us a great deal. Process was quick and easy which made the experience that much better! More
Top Notch Professionals Loaded with inventory, knowledge, experience and the drive to satisfy consumers. If your in the market to buy go see Bob Weiss and Isaiah Stroman. The Loaded with inventory, knowledge, experience and the drive to satisfy consumers. If your in the market to buy go see Bob Weiss and Isaiah Stroman. They were attentive and fair, not to mention friendly and courteous. The best truck buying experience we've ever had! Ram lovers for Life! More
Just do the right thing All I expected was to be treated fairly. I will not be bringing my vehicle back for any reason, even though my car is still not properly fixed. I also All I expected was to be treated fairly. I will not be bringing my vehicle back for any reason, even though my car is still not properly fixed. I also don’t derserve to be labeled a problem customer because my car hasn’t been fixed in two different visits. Pretty upset obviously. More
Ben is the man to see While shopping for a new vehicle I spoke with Ben took a few vehicles for a test drive. I could find exactly what I looking for at the time however, B While shopping for a new vehicle I spoke with Ben took a few vehicles for a test drive. I could find exactly what I looking for at the time however, Ben hand wrote me a letter thanking me for stopping by and looking. He also gave me a call anytime something came in he thought I might be interested in. Best sales person ever. More
Very friendly, patient and helpful dealership! We had a great experience with this dealership. We were told by other dealers that they couldn't help us because we were flipped, and Carman Dodge di We had a great experience with this dealership. We were told by other dealers that they couldn't help us because we were flipped, and Carman Dodge did no such thing. They gave us a positive look at the situation from the beginning and told us they would do what ever they could and they stuck to their word. I would recommend this dealer to everyone as they are very friendly and welcoming do not only the buyers looking for vehicles but to their kids as well. I just want to say thank you for all that you did to get me in my new car! More
Be Honest what happen to being honest to one another!!! I saw a jeep online called the dealership was connected to Mike Brooks very nice gentleman, the whole process was too good to be true pick out a jeep I saw a jeep online called the dealership was connected to Mike Brooks very nice gentleman, the whole process was too good to be true pick out a jeep was told financing was going to be one rate went to sign the paperwork the price of vehicle & financing was something totally different. Don't trick people in buying so your commission will be higher than you advise the financing guy what was told to you from the sales rep. OH HE DON'T REMEMBER SAYING THAT SO I SAID NOBODY PULLS NUMBERS FROM THEIR HEAD I asked the Sales rep O I didn't say that or I don't remember exactly what was said you advised me and my husband. I don't like liars that is NOT the way you handle business. I read the reviews and yes I'll be the best too when you CON people out of their money to make your pockets heavier. Pissed!!!! LYING is not acceptable So PLEASE PEOPLE WHEN YOU GO TO CARMEN JEEP please pay close attention scanners. Customer Service Quality of Work Friendliness oh yes very good to bait you in all the other :( then you say at the end of the call only 2% takes you down 20.00 dollars. REALLY More
Great experience Best buying experience I have had in my life Anthony was great! Everything was put together in a very understanding way. Time spent making my purchase Best buying experience I have had in my life Anthony was great! Everything was put together in a very understanding way. Time spent making my purchase was half of what I have dealt with in the past. More
Vehicle Purchase Although there was a discrepancy with an online advertised price vs. their price in person and had to do a little haggling, Ryan was professional and Although there was a discrepancy with an online advertised price vs. their price in person and had to do a little haggling, Ryan was professional and easy to talk to, very knowledgeable about cars. More