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Carman Chrysler Jeep Dodge

New Castle, DE

4.0
1,064 Reviews
Welcome to Carman Chrysler Jeep Dodge Chrysler. Jeep. Dodge. These are the vehicles that true driving enthusiasts dream of. Whether looking for unbeatable luxury, unsurpassed off-roading abilities, or all-around durable rides, these are the brands that drivers can trust and be proud to man the wheel of. At Carman Chrysler Jeep Dodge serving Elkton, MD and Pennsville, NJ, we are proud to offer our shoppers a full inventory of these top-of-the-line rides. Elkton, MD Chrysler fans with an eye for great design and a taste for on-road fun will love the brand-new 200 and 300 models that grace our lot. Family-minded shoppers will also be impressed by the well-equipped Town & Country models available. Pennsville, NJ Jeep fanatics, we can help you fulfill your sense of adventure by getting you behind the wheel of some of the greatest off-roading mavens available. Our selection of Wranglers, Grand Cherokees and other Jeep vehicles is always stocked, and these cars are ready to conquer the outdoors with you. And of course, all driving enthusiasts will find the quality they desire and the features they require in our brand-new Dodge lineup. With Journey and Grand Caravan models for family drivers, Charger and Challenger rides for muscle-car fans, the Dart for commuters, and more, every driving enthusiast- no matter their needs- will find the perfect vehicle on our lot. Pennsville NJ Chrysler Jeep Dodge Fans Enjoy a One-Stop-Shop At our Chrysler Jeep Dodge dealership serving Pennsville, NJ, we make it convenient for our customers to have all of their automotive needs filled in one location. We also have a fully-stocked used cars inventory, a finance department, numerous service and auto repair bays, and a full OEM parts inventory on site. So whether you are looking for a brand new Dodge, need an oil change for your Jeep, or are just looking to customize your Chrysler, we can help. Come visit us today and see why NJ, MD and DE drivers have been cho
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196 South DuPont Highway

New Castle, DE

19720

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Showing 1,064 reviews

May 11, 2023

Customer service experience, friendly, communication is upfront and timely, ready to go no long wait times More

by Snugent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Carman Chrysler Jeep Dodge responded

Thank you for the kind comments and 5 star review. We appreciate you taking the time to review Carman CDJR. We are happy to have you as a member of the Carman CDJR customer family. Enjoy your new ride! Carman is celebrating 50 years of serving our community. Carman..Driven by the Best!

April 12, 2023

Kevin was amazing! ! No pressure sale answered and explained all my questions regarding vehicle safety and features. Definitely recommend everyone to go visit Kevin at C More

by Laurie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Triboletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McDermitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Carman Chrysler Jeep Dodge responded

Thank you Laurie for the great comments and 5 star review. We appreciate you taking the time to review Carman CDJR. We are happy to have you as a member of the Carman CDJR customer family. Enjoy your new ride! Celebrating 50 years of serving our community. Carman..Driven by the Best!

April 03, 2023

My salesman Joel C is by far the best representative I’ve met in the 40 yes I’ve been buying vehicles. He’s very knowledgeable and takes his time thoroughly explaining everything. Mr Joel has definitely rais More

by Christopher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Triboletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pepeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Triboletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Johnson
Apr 04, 2023 -

Carman Chrysler Jeep Dodge responded

Thank you for the amazing comments and 5 star review. We appreciate you taking the time to review Carman Chrysler Dodge Jeep Ram. We are happy to have you as a member of the Carman CDJR customer family. Enjoy your new Ram. Carman..Driven by the Best! Celebrating 50 years of serving our community.

February 08, 2023

This guy called me a liar and told me to buy my car at another dealership. Done! More

by Matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph Triboletti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Pfeil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Carman Chrysler Jeep Dodge responded

Mr. Nelson, called into our Internet Department and was looking for the best price out the door on a Jeep Wrangler model including tax and tags. We gave him a price and he asked why we were not discounting the unit. He then stated he had a local dealership taking $6000- $7000 off MSRP on a Wrangler, Brett stated if was really getting that price he should buy it immediately. buy the Wrangler, Wranglers do not have that type of Mark up . He then called back and asked for a Manager, I stated the same thing. There is not $6000 to $7000 mark up in a Wrangler. He felt like we had no interest in selling our Jeep, we have no interest in losing money correct. We firmly believe the other dealer is being dishonest, but what do we know, we have only been in business for 50 years. We never said the customer was lying... Joe Triboletti Carman CJDR General Mgr

Feb 08, 2023 -

Matt responded

I have three out the doors prices from other dealerships with discounts from $5950 to a little over $7000. I was not asking for these guys to provide $7000 but as a customer you want to be treated fairly and these guys were not taking one step toward offering any discount. Both Joe, whom I had to ask several times if he was a manager, and Bret told me I was a liar and that there was no way a dealership would offer that discount. If they are telling you the wrangler doesn’t have that level of discount check other dealers and forums before you believe that. Also, just the tone of the conversation was very argumentative and aggressive. I have no problem buying my third Jeep at another dealership. 👍

Feb 08, 2023 -

Carman Chrysler Jeep Dodge responded

If you have 3 prices already at this number, why are you still shopping? We have no interest in losing money to sell a Jeep out of stock.

Feb 08, 2023 -

Matt responded

That’s a great question and would’ve been a better question to ask than to call me a liar. To answer your question, more so for the people reviewing this, those Jeep Saharas have a lot of options and we were looking for a Sahara that was more basic like the one your dealership was selling. For me, I would rather buy a Sahara fully loaded than a basic one at the same price. No thanks!

Feb 08, 2023 -

Carman Chrysler Jeep Dodge responded

Matt, We never called you a liar....WE ARE TELLING YOU TO GO AND BUY IT... you're the one who got offended. We are not discounting a Jeep $6000 to $7000 off MSRP... We have encouraged you to go buy it... ...

January 19, 2023

I have emailed Mark Webb 5 times about an issue with my vehicle and I have yet to hear back. I had originally contacted Al, who sold me my vehicle, and he was great and even forwarded my email to him as we More

by Dana M.
Service Communication
Recommend Dealer
No
Employees Worked With
Al Grandell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Webb
Jan 19, 2023 -

Carman Chrysler Jeep Dodge responded

Dana, I’m sorry for this, I will address it with Mark. Can you please tell me what is going on with your vehicle? I will be glad to get involved and help with your issues. I’m out of the office tomorrow and I’m all day Friday. Please let me know a good time to contact you and a number to call. Joe Triboletti Carman CJDR General Manager Joetrib@carmanautogroup.com 3023561856 my direct line

December 19, 2022

Great customer service when had an issue with Jeep service. Excellent help to resolve by Mark and Alex. More

by Mike O
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Mark Webb
Dec 21, 2022 -

Mike O responded

Reluctant to speak up for a minor issue, but was glad I did. Mark quickly resolved the concern and Alex made the adjustment.

Dec 21, 2022 -

Carman Chrysler Jeep Dodge responded

Thank you Mike for the 5 star review. We appreciate you taking the time to review Carman CDJR. Drive safe.

December 08, 2022

This Dealer is Horrible! I'm the owner of 4 Dodge vehicles and am new to the New Castle County area. I brought my Durango in for an oil change and tire rotation. The first More

by douggiefresh52
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Webb
Dec 10, 2022 -

Carman Chrysler Jeep Dodge responded

Doug, When you have a chance, please reach out to me in regard to your review. Unfortunately showing up at 3:00 without an appointment for service is surprising from someone who states he is a service mgr. We run our service department by appointments, we can handle some additional drop offs each day. We usually leave spots for tow- ins. Leaving a unit for up to 2 weeks is an issue, we simply just don't have the space to store cars. Presently we are not taking heavy repairs in unless you're our customer. we are backed up with transmission and motor work until at least February. It's unfortunate but we need to catch up and until then we have to control our schedule. We don't like turning down additional work, but we are trying to control our situation. Joe Joe Triboletti Carman CJDR General Mgr 3023231666

November 23, 2022

Dealt with Anthony for years, sorry to see him leave. Never look forward to dealing with salesmen. The gentleman that we dealt with did a good job. Will recommend him. More

by Slick4777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2022

Sales staff showed me the vehicle I called about without any pressure. When asked if there was a trade I said yes, and they gave me a good offer. They also showed me the work they did to bring it up to Cert More

by Titelies4
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brett Pfeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RANDY RICHARDSON
September 29, 2022

Al Sr, Joe, and Nico were awesome and helped me through the leasing process of my 2022 Ram. The process was relevantly easy and I purchased my dream truck. I am very grateful with the customer service that More

by Agrandelljr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Triboletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Grandell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pepeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Triboletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Webb, Tony Trotta, David Johnson