Carman Chrysler Jeep Dodge
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Awesome salesmen! Mr. Steller is a great salesman. He was able to help find the perfect vehicle for me. He was referred to me by my mother who also got a car from him. Mr. Steller is a great salesman. He was able to help find the perfect vehicle for me. He was referred to me by my mother who also got a car from him. More
Waisted Trip We contacted the dealership Monday Morning to inquire about a car that was on the website. Our email specifically sited a certain car and asked if it We contacted the dealership Monday Morning to inquire about a car that was on the website. Our email specifically sited a certain car and asked if it was still available.We we were received a reply at 10 AM to say Yes the car was available. The man who sent the email mentioned the specific car and said to come to the dealership and look at it. We drove 5 hours to the dealership and arrived arount 3 PM on Monday. When we went to the office and asked to see the car, we were told the car was sold on Friday. BUT, they wanted to know if they could interest us in something else!!!!!!!!!! Don't trust any information on the internet or in an email. Talk to a real person and verify what you want before you go. I WILL NEVER BE BE BACK!!!!!!!!!! More
Willing to work with one Having been in a recent car crash that totaled my old vehicle, the dealership was willing to work with me as I waited for my insurance company to fins Having been in a recent car crash that totaled my old vehicle, the dealership was willing to work with me as I waited for my insurance company to finsih what they had to finish. More
Amazing experience Overall excellent experience when purchasing my Jeep. I will forever purchase my vehicles at Carman Dodge. Al Grandell prepared my vehicle efficiently Overall excellent experience when purchasing my Jeep. I will forever purchase my vehicles at Carman Dodge. Al Grandell prepared my vehicle efficiently. Nico explained all the numbers in a professional manner. Joe was extremely helpful and knowledgeable. I will be forever grateful for this sales experience. More
The experience was very good and professional. Met my needs in a very timely manner and worked as a team to get the job done and the sale completed on time, I was impressed. Met my needs in a very timely manner and worked as a team to get the job done and the sale completed on time, I was impressed. More
Dave is the best So glad Dave is back. He's been sorely missed and is a top-notch person who represents the dealership well. He was the only guy my Dad would go to, So glad Dave is back. He's been sorely missed and is a top-notch person who represents the dealership well. He was the only guy my Dad would go to, and we've missed his wisdom and assistance. He always puts the customer first. More
Way of treating the customer is very bad I have purchased the used car and forgot to check the Bluetooth option, next day of day purchase when i checked its not working, when i asked about it I have purchased the used car and forgot to check the Bluetooth option, next day of day purchase when i checked its not working, when i asked about it they says "AS IT IS" rule once you take out from dealer nothing will be fixed even the featured mentioned in their site about car, Its really very bad and way of people responding about is very bad, so people who want to buy used car please check each and individual parts are working otherwise you are gone More
Botched service repair Took my 2016 jeep in for service because there is a water leak . They actually made the leak worse and now the door does not shut properly. Showed t Took my 2016 jeep in for service because there is a water leak . They actually made the leak worse and now the door does not shut properly. Showed this to Mark the service provider before I even left the dealer.Then I was contacted by Joe Triboletti the general manager after they received a less than favorable survey. He said and I quoted him” That’s how FCA wants us to do the repair. The door after they “adjusted it “ is so out of alignment, you can tell immediately that it is not correct JUST by looking at it. The panel of the Jeep and the door is suppose to be flush . It is more than a 1/4” difference. And Joe Triboletti said it’s suppose to be that way. Can you actually believe Mr.Triboletti thinks this is correct?? For a gentleman in his position to LIE to people is just crooked! More
Professional and friendly Tom was very helpful and truthful in helping me find a new crossover SUV that for my budget. He was patient and answered all my questions. Wonderful f Tom was very helpful and truthful in helping me find a new crossover SUV that for my budget. He was patient and answered all my questions. Wonderful friendly team. More
Very friendly and experienced staff. Excellent experience, the staff was professional and very efficient they answered all my questions and made the deal that was right for me. I will re Excellent experience, the staff was professional and very efficient they answered all my questions and made the deal that was right for me. I will recommend them to my family and friends for their future purchase needs. More