Carman Chrysler Jeep Dodge
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,064 reviews
Very knowledgeable and helpful from start to finish. I will use their services again and recommend their service to others. They helped me save several thousands of dollar while still getting the car I w I will use their services again and recommend their service to others. They helped me save several thousands of dollar while still getting the car I wanted. The staff was friendly and supportive. Really nice environment no pushy sales people. More
Knowledgable and patient Shaq or salesman was very knowledgable and patient answering all our questions and concerns regarding the purchase of our new Jeep. The whole proces Shaq or salesman was very knowledgable and patient answering all our questions and concerns regarding the purchase of our new Jeep. The whole process went smoothly and without the usual sales pressures I'm accustomed to getting from dealerships in the past. I will definitely recommend Carman to all my friends and family. More
Repeat customer As a repeat customer, and one who has referred several friends, I will continue to recommend Carman Dodge, I feel that my needs are most often met or As a repeat customer, and one who has referred several friends, I will continue to recommend Carman Dodge, I feel that my needs are most often met or exceeded, and they have gone above and beyond more than once. Huge appreciation to Joe T and Dave S for their attention to getting things taken care of properly for me. More
Unprofessional Customer Service Not worthy of one star. Do not recommend dealership. Went to test drive and get some information on a vehicle. Was not happy with what they were offer Not worthy of one star. Do not recommend dealership. Went to test drive and get some information on a vehicle. Was not happy with what they were offering so told the dealer what our budget was and then was approached in a very arrogant and dismissive way by the Sales Manager who tried shaking our hand and basically showing us the door. Never offered any other vehicle options that may fit our budget better and spoke in a distasteful manner. With many years experience in customer service and currently a bank manager this is not only unacceptable behavior but also extremely unprofessional and unethical. More
Best auto buying experience to date. I get stressed when it comes to buying an automobile. Everything from where to buy it from, am I getting a good deal, am I gonna get stiffed with a le I get stressed when it comes to buying an automobile. Everything from where to buy it from, am I getting a good deal, am I gonna get stiffed with a lemon, if I’m buying someone else’s used junk. Then there’s the matching of wits with the salespersons, the intense inspection of the vehicles, the no way that’s not the same car in the internet site. Don’t get me started on the internet sites. All this and you still haven’t been approved for a loan yet. Save yourself the hassle and go see Tom Macqueen at Carman Chrysler Jeep Dodge. I can’t say enough good about this guy and how he made the whole deal from beginning to end the best I’ve had in my 28 years of buying cars. Thanks again Tom. More
Great experience I came into the dealership knowing what I wanted and had a trade in. I was kind of pressed for time with evening plans. Tommy was very knowledgeable I came into the dealership knowing what I wanted and had a trade in. I was kind of pressed for time with evening plans. Tommy was very knowledgeable and quickly answered any questions I had about the new vehicle. The dealership gave me a very fair trade in value on my old vehicle. Tommy was very efficient with the sales process and we got the deal finished quickly. John in finance was equity efficient and got my a great rate (slightly lower then two other dealerships I visited). Both were a pleasure to work with. I will recommend them to friends. More
1st time EVER we enjoyed our car purchasing experience. Our 1st day looking for a new Dodge Ram. We dread the car buying experience but Carman changed that for us. We told them what we wanted and price and Our 1st day looking for a new Dodge Ram. We dread the car buying experience but Carman changed that for us. We told them what we wanted and price and bam it happened. Not alot of back and forth just met our request. We enjoyed talking to everyone so it didn't seem like we were there that long. We have purchase many vehicles but this is the first time we enjoyed it. Anthony Brown is an amazing car purchasing assistant. I can't even use the phrase car salesman because he was not that guy he was our assistant. Nico knows his paperwork. I am not kidding 20 or 30 minutes done T tag in hand. By the time we left 5 to 6 guys said congratulations and knew the vehicle we purchased. We felt like part of the team. So glad we found Carman. Awesome team. BIG THANK YOU TO CARMAN! More
See Blane for your next car!! Wonderful purchase experience! Needed a bigger car and they got me into exactly what I needed. Couldn't be happier with my purchase! Thanks guys! Wonderful purchase experience! Needed a bigger car and they got me into exactly what I needed. Couldn't be happier with my purchase! Thanks guys! More
Ram 2014 The salesman and the manager went far and beyond to get me the truck that I wanted from the moment I walked thru the door they received me with court The salesman and the manager went far and beyond to get me the truck that I wanted from the moment I walked thru the door they received me with courtesy and fought to get me a comfortable payment that I could afford More
Great experience Best new car buying experience I ever had. The sales person Anthony Brown was very knowledgeable about all the features of the vehicle. He even took t Best new car buying experience I ever had. The sales person Anthony Brown was very knowledgeable about all the features of the vehicle. He even took the time to pair my phone before I left. More