Carman Chrysler Jeep Dodge
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Nissan Pathfinder The entire experience was a pleasure. Everything that was promised was delivered.The professionalism of the sales person and the finance guy was very The entire experience was a pleasure. Everything that was promised was delivered.The professionalism of the sales person and the finance guy was very easy to talk to, enjoy the entire experience More
Oil changes and tires rotations only I had an issue where my doors were just slightly rubbing together at the top when the doors closed. My car is new and covered under warranty. They sen I had an issue where my doors were just slightly rubbing together at the top when the doors closed. My car is new and covered under warranty. They sent me to the bodyshop and they fixed the problem, but it came back. I went to the dealer and they again sent me to the bodyshop. They said my hinge needed replaced. I went back to the dealership and scheduled an appointment to replace the hinge. When I went for the appointment, they said they never ordered the hinge and they were just going to look at it for the warrenty. A couple hours later I get my car back and they said it was fixed. I went to my car and now the front door forcibly hits the rear door. I showed them before I left and they said there is nothing they can do. I will have to leave my car with them for at least three or four days so they can find the problem. Instead of fixing the hinge like the body shop said it needed, Jim Huey "tapped the door in" with a rubber hammer to fix the problem. Yeah, because that's how cavemen fix things. So in addition to missing a day of work today, I have to rent a car for a week to hopefully get my car fixed. Why send me to the bodyshop if you are just going to disregard what they say and screw things up on your own? Don't go here for anything other than an oil change and tire rotation. They usually don't screw them up very often. But don't go here for anything more complicated. After paying this on Google, Jim Huey's boss called me and banned me from this service center. I had bought 3 cars personally within 5 years and my family bought more than 15 in the last 10 years, all of my service was through them, but instead of trying to make things right, they banned me. Chrysler stepped in. They sent me to BCP Chrysler, paid for everything. Quick, easy, resolved More
2nd car in less than a year Blane and Dave are great. They always take great care of me and the service they provide is exceptional! Thanks again for another great purchase exp Blane and Dave are great. They always take great care of me and the service they provide is exceptional! Thanks again for another great purchase experience! More
fair deal Had been looking for a while to replace my son's jeep that been involved in an accident. Knew some people at Carman Dodge so we stopped by and met Bla Had been looking for a while to replace my son's jeep that been involved in an accident. Knew some people at Carman Dodge so we stopped by and met Blaine who I knew from motorcycling. We talked to Blaine and Joe and they gave us a deal that was fair to everyone so we left with another jeep that my son was happy with. Nico made the finance part smooth also. Glad we stopped by since where we had been shopping was not able to get us in a vehicle within our budget. More
Emergency Road Trip Repair I was lucky enough to stop at this dealership when my vehicle needed emergency repairs while on a road trip. The service center covered the repair und I was lucky enough to stop at this dealership when my vehicle needed emergency repairs while on a road trip. The service center covered the repair under warranty and had me back on the road inside three business days. The customer service was amazing. I wish my local Dodge dealership and service center was this great. More
Great Experience! No stress I was nervous about buying a used car and found Anthony to give straight forward, no hassle service! Was able to get a great Jeep for my son and cou I was nervous about buying a used car and found Anthony to give straight forward, no hassle service! Was able to get a great Jeep for my son and couldn't have been more pleased with the whole process. Quick and simple. Met every need and made sure the car was in the best possible condition for me! Anthony went above and beyond any expectation I had. Even came in on his day off! Go see Anthony Brown! More
Great Transaction Door to Door Service Joe and Daniel provided white glove service, hassle free pricing and transaction We lease many vehicles and this was the quickest paper work process Joe and Daniel provided white glove service, hassle free pricing and transaction We lease many vehicles and this was the quickest paper work process ever 5 minutes and done I have spent hours at dealerships being bounces around or waiting my turn to see the finance manager None of that here Highly recommend these guys More
Great experience I was referred to Carman Ford Lincoln by a friend who has bought several from them in the past. Made an appointment and met Salesman Al Grandell and h I was referred to Carman Ford Lincoln by a friend who has bought several from them in the past. Made an appointment and met Salesman Al Grandell and his Manager Joe. I came in at 9 am and left at 1230 with a new 2018 Mustang GT. What and great experience. No hassle no pressure, and they worked with me to get the car I wanted. I would like to thank the both of them, and would definitely buy another car from them. More
Another great experience Purchased a RAM truck. Sales process, price and delivery were all outstanding. I continue to purchase vehicles from this dealership as they give a gre Purchased a RAM truck. Sales process, price and delivery were all outstanding. I continue to purchase vehicles from this dealership as they give a great price while saving significant amounts of time. I’ve never had an easier purchase experience. More
New purchase Great guys to work with! They were responsive to my questions and worked hard to create a fair deal. They were honest and transparent through the proc Great guys to work with! They were responsive to my questions and worked hard to create a fair deal. They were honest and transparent through the process. More