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Carman Chrysler Jeep Dodge

New Castle, DE

4.0
1,064 Reviews
Welcome to Carman Chrysler Jeep Dodge Chrysler. Jeep. Dodge. These are the vehicles that true driving enthusiasts dream of. Whether looking for unbeatable luxury, unsurpassed off-roading abilities, or all-around durable rides, these are the brands that drivers can trust and be proud to man the wheel of. At Carman Chrysler Jeep Dodge serving Elkton, MD and Pennsville, NJ, we are proud to offer our shoppers a full inventory of these top-of-the-line rides. Elkton, MD Chrysler fans with an eye for great design and a taste for on-road fun will love the brand-new 200 and 300 models that grace our lot. Family-minded shoppers will also be impressed by the well-equipped Town & Country models available. Pennsville, NJ Jeep fanatics, we can help you fulfill your sense of adventure by getting you behind the wheel of some of the greatest off-roading mavens available. Our selection of Wranglers, Grand Cherokees and other Jeep vehicles is always stocked, and these cars are ready to conquer the outdoors with you. And of course, all driving enthusiasts will find the quality they desire and the features they require in our brand-new Dodge lineup. With Journey and Grand Caravan models for family drivers, Charger and Challenger rides for muscle-car fans, the Dart for commuters, and more, every driving enthusiast- no matter their needs- will find the perfect vehicle on our lot. Pennsville NJ Chrysler Jeep Dodge Fans Enjoy a One-Stop-Shop At our Chrysler Jeep Dodge dealership serving Pennsville, NJ, we make it convenient for our customers to have all of their automotive needs filled in one location. We also have a fully-stocked used cars inventory, a finance department, numerous service and auto repair bays, and a full OEM parts inventory on site. So whether you are looking for a brand new Dodge, need an oil change for your Jeep, or are just looking to customize your Chrysler, we can help. Come visit us today and see why NJ, MD and DE drivers have been cho
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196 South DuPont Highway

New Castle, DE

19720

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Showing 1,064 reviews

January 13, 2020

Desperately Seeking Communication I ask for texts. ZERO texts. Called to check in to learn Anthony was "desperately" trying to reach me. 2 weeks / $255 over in rental. More

by Cher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Trotta, David Johnson
Jan 13, 2020 -

Carman Chrysler Jeep Dodge responded

Cher, We called you 2x a day for 5 days, unfortunately we cant be responsible that your phone doesn't work all the time. We covered all of the loaner cars days that Chrysler would allow us to cover. You dropped off your car on 11/20 and car was completed on 11/27. In our messages we stated you were going to be responsible the extra days of Rental, unfortunately our system in service does not allow for text messages. We informed you to call Jeep, sometimes they will help customers outside of the warranty guidelines. Im not sure a broken cell phone will be accepted as a good cause though. Joe Triboletti Carman CJDR

Jan 13, 2020 -

Cher responded

It is when I say it when I walk in the door. "My phone isn't working right. Please send me the texts like before." Someone didn't say "I'm sorry, we don't have that program on this side but we can email you." So yeah, a broken phone IS good cause because DISCLOSURE. I clearly stated my request before you ever touched my car or held it over. If Jeep had the power to handle it, they should have told me instead of asking me why Anthony would send me to them. Same with Enterprise. Nobody FB'd me. So say whatever you want, you know in your heart what the truth is and so do I. You are not being ethical or helpful. And I won't be back. Lesson learned. I'll make sure to share my experience.

Jan 13, 2020 -

Carman Chrysler Jeep Dodge responded

Cher, I'm sorry you feel this way, but unfortunately there is not much we can do for you. Well you were aware of this on December 3rd and now today 40 days later its a issue and we are at fault. Joe

Jan 13, 2020 -

Carman Chrysler Jeep Dodge responded

Cher, Did you call Chrysler?? Joe

January 07, 2020

Vehicle Service I brought my 2019 Jeep Cherokee in for my oil change and warranty updates. Tony is always professional and knowledgeable and takes the time to expla More

by cathy1854@verizon.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Triboletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Steller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Triboletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Trotta
January 02, 2020

excellent service and price I have been buying my cars from Carman for over 25 years. I wouldn't think of going anywhere else . The competitive pricing and service is excellent More

by paulbucco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Triboletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Triboletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Giacchino
Jan 02, 2020 -

Carman Chrysler Jeep Dodge responded

Thanks so much for your purchase and service loyalty Mr. Bucco. We certainly appreciate your taking the time to voice your positive experience. We know you've purchased at least 10 vehicles from us. Thank you.

December 30, 2019

Please do not buy your car from Carmans chrysler jeep and dodge. Bought a brand new wrangler from them. All of a sudden vehicle stops working. I spoke to the manage and he is telling me I have to wait over a More

by Mlayne718
Recommend Dealer
No
Employees Worked With
Do not buy here, Mark Webb, Yadiel Mendez, Patrick Rauso
Jan 13, 2020 -

Carman Chrysler Jeep Dodge responded

Mr. Layne, I called you a few times to address your concerns and also help with your repair. We have not heard back from you requarding the status of your Jeep. Can you please contact me? Joe Triboletti

December 27, 2019

I like Carmen dodge I think they did an excellent job Tom Macqueen did an excellent job bob Weiss did an excellent job we have been buying vehicles for years More

by johnscarcelli2014
Recommend Dealer
Yes
Employees Worked With
John Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Triboletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Weiss, TOMMY MACQUEEN
December 27, 2019

Hood Repainted due to chipping We dropped off our Chrysler Pacifica to have the hood repainted and had it back in a couple days. Excellent job as always. Carman Dodge always provide More

by Bob Lesperance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Weiss, Tony Trotta
December 26, 2019

Brought my 2015 Jeep Cherokee in for normal maintenance the whole team did a great job thanks again for everything! Recommend this dealership to anyone! More

by Joyce Woods
Recommend Dealer
Yes
Employees Worked With
Tony Trotta, Yadiel Mendez
December 23, 2019

I have purchased/leased from Carman and I've been very pleased with both experiences in the sales department and in the service department! Excellent dealership! More

by LA
Recommend Dealer
Yes
Employees Worked With
Joseph Triboletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Triboletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Johnson
December 21, 2019

Service call When I arrived for my service call I was promptly greeted by the service staff. They explained, in detail, their plan for my truck and the estimated More

by Dra8973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Weiss, Tony Trotta
December 21, 2019

Always the best service! Friendly staff and efficient. I’ll never go anywhere else! Thanks Bob and staff for taking such great care of me More

by Savmarie
Recommend Dealer
Yes
Employees Worked With
Joel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pepeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Weiss, Mark Webb, Tony Trotta, Blane Bartlett, Yadiel Mendez, Patrick Rauso, Daniel Gaytan
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