Carman Chrysler Jeep Dodge
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Everyone at this dealership was friendly and extremely helpfull. Bob, in service explained how long it should take to complete the job. When I asked if he could have it done by a certain time he said that helpfull. Bob, in service explained how long it should take to complete the job. When I asked if he could have it done by a certain time he said that he could do that. He then beat that time by and hour. As I continue my journey to purchase yet a second aoutomobile from Carman, I had the opportunity,and pleasure, of dealing with Brandon and Nicole on the sales force and their Manager Joe. They have made my initial purchase here, just a couple of months ago, so painless. What a GREAT experience.Because of them, I am preparing to finalize my second purchase in the next two weeks. Sales and Service are the bomb at Carman Chrysler/Jeep. More
This is the third car that we have bought from the dealership. The first two were used and this is a new Jeep. Greg and Joe wanted to make sure that we were thrilled with a new car purchase and that dealership. The first two were used and this is a new Jeep. Greg and Joe wanted to make sure that we were thrilled with a new car purchase and that the car had every option that we wanted without over-paying. The price they gave was the best by over $1000 with their first quote. The car was exactly as we discussed when we arrived to pay with mats and a full tank of gas. It is the only name I give to my friends and family when they are looking for a car because I know they will also be ecstatic with their purcahse, too. Buying a car is FUN when working with people who want you to enjoy the experience. You will receive three phone calls from the various people at the dealership to make sure that you feel the same way as we do. More
I was very happy with the treatment and service that I received from Carman. I worked with and met several folks there all willing to help and assist in any way. I am not the kind of person that fills the received from Carman. I worked with and met several folks there all willing to help and assist in any way. I am not the kind of person that fills these surveys out but this one was worth the effort. If you are looking for a good deal and a great dealership to deal with I would strongly recommend this dealership at the top of the list. If you go say I to Bob, Joe, Al and Brendan and the rest of the crew and tell them Rob sent you. Who knows it might be worth a 5th free oil change:) More
The service was friendly and efficient. They worked hard to place me in the vehicle I wanted for the price I wanted. This was one of the most trust worthy dealers I have had the privledge of using over the to place me in the vehicle I wanted for the price I wanted. This was one of the most trust worthy dealers I have had the privledge of using over the years. I would highly recommend them to all my friend, family and co workers. More
Bob was very professional and took the time to discuss all aspects of the car buying experience. He worked hard to earn my business by offering me a deal that was better than two prior prices for the same all aspects of the car buying experience. He worked hard to earn my business by offering me a deal that was better than two prior prices for the same vehicle from other dealerships in Delaware. The bottom line price saved me $800. over the next closest sales price. He was kind enough to lend me his car so I could get lunch at a favorite New Castle eatery. He trusted me enough to let me drive the new vehicle to my house in Newark without a deposit or any money being exchanged. I felt very comfortable at Carman and I was treated with respect and courtesy. I will certainly buy my next car at Carman. More
This was my third time shopping for a vehicle at Carman. The entire staff is great! Everyone is very friendly, helpful, and courteous. We got top value for our trade, and walked away with a wonderful vehicl The entire staff is great! Everyone is very friendly, helpful, and courteous. We got top value for our trade, and walked away with a wonderful vehicle for a great price! They have a great selection of vehicles and don't pressure you into anything that your not interested in. Their main priority is that you leave happy. It doesn't end after the sale. The service department is top notch too. I would highly recommend Carman Chrysler/Jeep/Dodge to anybody. If you stop by talk to Al. He's the best of the best!! More
I have purchased 3 vehicles from this dealership in the past 3 years. Dave Steller was my salesperson for each purchase and he was instrumental in making this experience 5 STARS! I have purchased A 2008 D past 3 years. Dave Steller was my salesperson for each purchase and he was instrumental in making this experience 5 STARS! I have purchased A 2008 Durando, 2008 Chrysler Sebring, & a 2007 Chrysler Aspen. The purchase of our Aspen was due to a head on collision in the Blizzards of 2010, while my husband was deployed. It was an emotional purchase & time was of the essense. I called Dave the day of our collision & explained what happened and that I wanted another Durango due to the fact that my children & I walked away w/o a scratch. There were none to be found, but Dave did 1 better; finding us an Apen with more featured then our Durango at a great price and the entire dealership bent over backwards and stayed late to help us with this purchase! I would NEVER purchase a vehicle from someone other then Dave Steller. He is an asset to the dealership, never rushing us, and diligent in accomidating all of our needs! I would recommend Dave to anyone needing a vehicle! Thanks Dave! More
I have taken all my dodge products to this dealership since 2006 and I am very happy with the quality, price, friendliness of this particular dealership . I have not had to return vehicle for unsatisfac since 2006 and I am very happy with the quality, price, friendliness of this particular dealership . I have not had to return vehicle for unsatisfactory work. I also bought three vehicles from Carmen: 2 trucks and 2010 Challenger. More
Overall great service that I would recommend. The service workers were friendly and professional. They don't try to include a whole bunch of additional services that you didn't request or are necess service workers were friendly and professional. They don't try to include a whole bunch of additional services that you didn't request or are necessary at the time. I wouldn't suggest waiting for your vehicle though cause my car sat in the lot for a half hour before they told me it was finished. More
My husband and I have pursched a total of three vehicles since 2008 at Carman Dodge. If we ever have to purchase a new car or if friends and family want a new vehicle we would highly reccomend Carman Dodge. since 2008 at Carman Dodge. If we ever have to purchase a new car or if friends and family want a new vehicle we would highly reccomend Carman Dodge. The employees are very pleasant and will go out of their ways to please you. We have had and will continue to have a great relationship in the future. We live in New Jersey and go to Carman Dodge for new car purchases and maintaintence on our vehicles. We wish to go no where else. More