Carman Chrysler Jeep Dodge

I prefer to take my car to a dealership for servicing as long as the dealership doesn't over charge me for service. Carman has always provided certified servcies at acceptable prices. This time I needed a long as the dealership doesn't over charge me for service. Carman has always provided certified servcies at acceptable prices. This time I needed a 60K service. They performed this service and go over all the work that was performed by the technician so that I would feel comfortable that they checked everything as requested. More

Matt Nimmerichter is a clean cut, pleasant and honest sales person, he is "not" Gil Gunderson from the Simpsons. Matt is also a non smoker. Matt was very informative and answered all questions. sales person, he is "not" Gil Gunderson from the Simpsons. Matt is also a non smoker. Matt was very informative and answered all questions. Matt supplied me with vehicle maintenance history and carfax to help me with the purchase. I would recommend Matt to anyone looking for a new or used car. I am very happpy with my purchase and would go back to Matt again for future purchases. More

George Cook was a very good salesman and very knowledgeable of the Dodge Journey I bought. Went back two days later with my daughter and she traded in her Subaru Legacy and bought a Dodge Charger knowledgeable of the Dodge Journey I bought. Went back two days later with my daughter and she traded in her Subaru Legacy and bought a Dodge Charger from George Cook. Everyone at the dealership was very helpful and were very attentive. George informed me of my employee price and the rebate and customer loyalty program, so that helped alot in my decision to get a 2011 Dodge Journey. So far it gets great gas mileage and it is a very smooth ride! I do believe I love my new Dodge Journey. More

My salesman Al Grandel is amazing!he made my new vehicle purchase a dream and I LOVE!! my Wrangler. He anticipated all mu needs - and there was no pressure - he took care of everything fro me. I recommend purchase a dream and I LOVE!! my Wrangler. He anticipated all mu needs - and there was no pressure - he took care of everything fro me. I recommend AL to everyone i meet - and am always giving new people rides in my Jeep to see how wonderful it is.I never knew buying a car could be such a pleasure rather than a pain. Bob in service is so fast,efficient,caring and nice that you have to pinch yourself to make sure you are not dreaming( even though you are actually in a dealership!) More

Experience was excellent from start to finish. Did not feel bombarded when we arrived at the dealer like some others. Bob was very accommodating along with the rest of the staff. Would recommend Carman feel bombarded when we arrived at the dealer like some others. Bob was very accommodating along with the rest of the staff. Would recommend Carman Dodge to anyone looking to buy a Chrysler, Dodge, or Jeep. More

i walk in and it was like home the people there were so nice they took very care of me they help me to see what i was looking for we went out look at a coulp truck and they help me to get a great deal on nice they took very care of me they help me to see what i was looking for we went out look at a coulp truck and they help me to get a great deal on my truck and payment to i could not wait to show my friends my truck and cant wait to tell them about carman dodge how very very nice they are and how if you need a car or truck go there and they will do the best job to get you in a new car or truck well just want to let you know i am very happy with my new truck and i want to say thank you very much rich and michele More

Main reason went to test drive 3 different vehicles to decide what I wanted to buy in the future. My salesman, Matthew was very patient and made 4 test drives with me and we went where I wanted to drive decide what I wanted to buy in the future. My salesman, Matthew was very patient and made 4 test drives with me and we went where I wanted to drive the products and not on their routine test drive area. No pressure to purchase that day which was great. I requested a price on my trade-in and sales price on the vehicle not them. They worked with me to meet my monthly payment amount and never heard "What can we do to get you make a deal today". Matthew was very good when going over the details of the Grand Cherokee during delivery. Overall experience was great with Matthew K. and Bob, Sales Manager. More

Went in to have a defective roof trim installed under warranty. The new part was installed improperly and fell of 2 days later. They ordered another new replacement and I got a call to set up an appointm warranty. The new part was installed improperly and fell of 2 days later. They ordered another new replacement and I got a call to set up an appointment because the part had come in. I set up the appointment 3 weeks in advance and told them that I would leave my car all day so they could take their time to get it right this time. So the day of the appointment I dropped off the car and ask them to call me when it was done. At 5 pm I had not received any call back from the dealer so I drove up to see what was going on. Every one had gone home for for the day and the only guy there had no idea about my car, did not know where my keys were. I saw my car outside and went to look to see if the work had been done. It had not been done. The only service guy finally got a hold of someone and found out they did not work on my car because they had the wrong part. I asked why I was never called and he could not explain why. I also asked if they bother to check the parts to make sure they were correct before they call the customer and schedule an appointment, he said no. He said that the part number on the part was correct but the part was wrong. I asked to see the part and he said he could not show it to me. I then asked to talk to his boss and he said that the boss was gone for the day. I can forgive the initial issue with poor installation and give them a 2nd chance to make it right. But they entirely screwed up their 2nd chance to make it right by having my car all day and not even bother to call me to tell me that there was another problem. Is is also unacceptable that everyone left for the day and not leave any information for the coworkers about my car. Did they really think they were going to keep my car over the weekend until the correct part came in the next and I would never ask what was going on? This issue is still unresolved and I have been driving around in my 2010 car with the roof looking like crap for over a month. I was able to get the part locally the next day and installed it myself rather than having to rely on the dealer to get it right. It is a $40 part with a simple 1 hr install, even the service bulletin from dodge is available online to instruct how to do it. If you can peel the backing off of 3m double stick trim tape you are about halfway done with the job. More

MY OVERALL EXSPERIENCE OF THIS DEALER IS THAT ME AN MY FIANCE HAVE JUST BOUGHT A CRYSLER ASPEN AN THE SERVICE WAS EXCELLENT . THEY HELPED US IN EVERY WAY WE NEEDED WITH FINANCING AN ALSO THEY TOOK THE TIM FIANCE HAVE JUST BOUGHT A CRYSLER ASPEN AN THE SERVICE WAS EXCELLENT . THEY HELPED US IN EVERY WAY WE NEEDED WITH FINANCING AN ALSO THEY TOOK THE TIME TO EXPLAIN HOW THE SUV WORKED AN WERE THE VEHICLE CAME FROM. I WOULD RECOMEND THIS DEALER TO SOMEONE ESLE I KNOW. NO PROBLEM. More

Extremely smooth transaction, made the buying experience actually fun and painless. I had heard of this dealership through a friend and took his advice. They had an excellent selection of trucks and cars in actually fun and painless. I had heard of this dealership through a friend and took his advice. They had an excellent selection of trucks and cars in stock, colors, options, and prices. Within minutes I picked one to buy. More