Carman Chrysler Jeep Dodge
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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What a wonderful experience! My husband and I traded in our old mini-van and leased a 2011 Chrysler T&C. We brought in our 3 girls who were entertained by the dealerships play area. Bob was kind enough t our old mini-van and leased a 2011 Chrysler T&C. We brought in our 3 girls who were entertained by the dealerships play area. Bob was kind enough to buy the girls snacks from the vending machine as it was dinner time. The whole experience with discussing the lease terms, the ease with trading in our current van and the overall friendliness of both Bob and George made our first time experience with this dealership delightful. We also received a call the day after we leaseed the vehicle to just say "thanks". That was a nice touch :) I received a survey call where I rated my experience with the dealership, but it appears the information that was conveyed to the dealership was incorrect. I have nothing but great things to say about Carman. After my 3 year lease is up, I plan to go back to Carman to lease a Jeep Cherokee. Thanks Carman...keep up the great work! More
I don't think I was ever in a dealership for such a short period of time to get a deal done. On day of delivery had all the paper work signed and had all the features of the truck explained in less than an period of time to get a deal done. On day of delivery had all the paper work signed and had all the features of the truck explained in less than an hour. Joe made sure I received all the discounts that were possible. Dave went over the truck with me and answered all my questions. Dave got me in and out with all the paper work. Over all it was painless. Thanks guys. More
We found this dealer to be informative, friendly, and they actually listened to our needs and budget requirements. These guys should give lessons to other auto dealers. They understand that buying a c they actually listened to our needs and budget requirements. These guys should give lessons to other auto dealers. They understand that buying a car is a big decision...and expense, and they help you thoroughly consider the options. We will definitely go back for service and to buy future cars from this dealer. They make you feel welcomed, appreciated, and respected! More
overall experience was great-- i was only disappointed by the detailing of the car at time of pickup..Thank You for a great experience..I dealt with Matthew a new salesperson but he was excellent--he was abl the detailing of the car at time of pickup..Thank You for a great experience..I dealt with Matthew a new salesperson but he was excellent--he was able to handle my needs and I applaud him for a job well done More
The saleman was very courteous and extremly knowlegable of the vehicle we were looking at. They listened to what we were interested in and did everything they could to accomedate. There was no endless of the vehicle we were looking at. They listened to what we were interested in and did everything they could to accomedate. There was no endless waiting for financing. The car was cleaned and ready to go when it was said it was. More
The service department suggested changes to my initial request that were meaningful and cost effective. The staff in the service department immediately checked the outside of my car for any type of damage request that were meaningful and cost effective. The staff in the service department immediately checked the outside of my car for any type of damage, my lights, windshield wipers and my brakes. More
I went too many different dealers looking for one specific car!! 2011 dodge challenger 392 inaugural edition! The first dealer had the car I was looking for but failed to mention that it was a manual specific car!! 2011 dodge challenger 392 inaugural edition! The first dealer had the car I was looking for but failed to mention that it was a manual. Then I noticed that the car was being treated like a rental! It was dirty from road salt and just a mess! The other two dealers where just about the same. Then as a last attempt a called Carman dodge and ask about the srt challenger and to my surprise 6 miles on the dash plastic film still on the touchscreen. Now that's shat I'm talkin about!!! Treat the car like it's a one of a kind !!Thats who I want to buy a 50,000 dollar car from!! There kind and don't mess around with pricing! I am going to Carman dodge for everything now including service!! Great job guys and gals!!! More
My husband and i bought a suv a week and a half ago.Everyone was so nice and i was not sitting around for 2 hours filling out paper work.The price was great .I priced the same suv at quite a few ot ago.Everyone was so nice and i was not sitting around for 2 hours filling out paper work.The price was great .I priced the same suv at quite a few other dealers.And Carmens was alot less.The fiance dept was great also. More
My Father has dealt with Mark for years and has been extremely satisfied with the service provided. As a result we take our cars to Carmen and have not been disappointed. I will continue to utilize Carm extremely satisfied with the service provided. As a result we take our cars to Carmen and have not been disappointed. I will continue to utilize Carmen for my all automobile services going forward and I will recommend them to others. Thank you. More
I did not expect to end up buying a Dodge Durango. I had intended on buying a Ford Flex and only stopped into the dealership because we were driving by and to take a look at the new Durango's. But because intended on buying a Ford Flex and only stopped into the dealership because we were driving by and to take a look at the new Durango's. But because of the way Matthew worked on and with me for the deal I was sold on the Durango and Dodge. Being a salesman myself I thought he and his co-workers did an excellent job. Felt the price I was given for the vehicle and for my trade was fair, and I did not get jerked around or pandered too. A fine job all around. More