
Carman Chrysler Jeep Dodge
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Came in loving the Jeep Wranglers, but knew they'd be pricy. Dan went over every option possible to get me the payment that I was hoping to pay monthly & he got it even better than I expected! Great sal pricy. Dan went over every option possible to get me the payment that I was hoping to pay monthly & he got it even better than I expected! Great salesman, very honest & made things really easy for me buying my first Jeep! I LOVE the car!! Even after I left, he did some research without my knowing & realized that I was able to get extra accessories for the Jeep at no charge! I was so happy to hear the unexpected surprised when he called!! =] He really went above & beyond for me, thanks again for everything! Ill be telling everyone who wants a Jeep to come to you! More
I think the process was entirely too long. It took four hours from start to finish. We came in and knew what we were looking for and it still seemed to take too long. There was a lot of time just sitting hours from start to finish. We came in and knew what we were looking for and it still seemed to take too long. There was a lot of time just sitting at the sale's man desk waiting for the finance guy. We were the only customers there yet it still took forever. When we got home, we realized you were kind enough to give us a 1/2 a tank of gas. I was pretty put off by that. We just spent over $30K and you couldn't fill up the gas tank? We love the truck, not completely pleased with the amount we are paying. Overall, would shop there again (if we can ever afford to again). More
This is the 4th Grand Cherokee I have owned. I have owned all 4 generations and have bought them from 4 different dealerships. I will definatly come back to this one. Overall it was a great experiance. Our s all 4 generations and have bought them from 4 different dealerships. I will definatly come back to this one. Overall it was a great experiance. Our salesperson Sean was great. We got a good deal and a fair price for our trade. At first, I did not think they had a very large selection but Sean asked what options were important and showed us a whole line of vehilces at the back of the dealership that were optioned the way we wanted. They got us in and out in timly manor. The only disapointment was the vehilce was not detailed very well. It was washed on the outside but had lots of dirt/dust in all the door jambs, engine area, and all the nooks and crannys. The windows were dirty and all build stickers/stock numbers were not removed. I had to clean the car again the next day myself. On the flip side, this was a spot delivery at 5:00 pm on a Saturday and they were rushed to get the car delivered to me so not all their fault. I feel confident if I mention this to them at my first oil change, they will wash and clean it agan for me. I would highly recomend them. More
We were referred to Carman Jeep by a co-worker of mine who highly reccommended them because she didn't feel like she was dealing with "car-salesmen" when she bought her Jeep. To be honest, when we first a who highly reccommended them because she didn't feel like she was dealing with "car-salesmen" when she bought her Jeep. To be honest, when we first arrived I was not impressed with the man who approached my husband and I as we were looking to replace our lease that was about to expire. We told him our price range and he was not very kind when he realized we were sticking to budget. We told the manager that we were not happy with his attitude and that we were leaving and they pulled out all the stops to get us to stay, so glad we did! We worked with Dave and he was great! He listened to our concerns and needs and showed us every Jeep that was a fit to what we wanted. We left that night with our new Jeep and settled on our monthly payment for our lease. We got a call a couple of days later that they were able to lower our monthly payment by about $20 per month because they did more research and found more rebates that we were eligible for. We are very happy with how the deal ended up. I would reccommend Dave Steller to anyone who wants to deal with a fair, family oriented, funny guy. Felt like I was car shopping with my father. More
What a wonderful experience! My husband and I traded in our old mini-van and leased a 2011 Chrysler T&C. We brought in our 3 girls who were entertained by the dealerships play area. Bob was kind enough t our old mini-van and leased a 2011 Chrysler T&C. We brought in our 3 girls who were entertained by the dealerships play area. Bob was kind enough to buy the girls snacks from the vending machine as it was dinner time. The whole experience with discussing the lease terms, the ease with trading in our current van and the overall friendliness of both Bob and George made our first time experience with this dealership delightful. We also received a call the day after we leaseed the vehicle to just say "thanks". That was a nice touch :) I received a survey call where I rated my experience with the dealership, but it appears the information that was conveyed to the dealership was incorrect. I have nothing but great things to say about Carman. After my 3 year lease is up, I plan to go back to Carman to lease a Jeep Cherokee. Thanks Carman...keep up the great work! More
I don't think I was ever in a dealership for such a short period of time to get a deal done. On day of delivery had all the paper work signed and had all the features of the truck explained in less than an period of time to get a deal done. On day of delivery had all the paper work signed and had all the features of the truck explained in less than an hour. Joe made sure I received all the discounts that were possible. Dave went over the truck with me and answered all my questions. Dave got me in and out with all the paper work. Over all it was painless. Thanks guys. More
We found this dealer to be informative, friendly, and they actually listened to our needs and budget requirements. These guys should give lessons to other auto dealers. They understand that buying a c they actually listened to our needs and budget requirements. These guys should give lessons to other auto dealers. They understand that buying a car is a big decision...and expense, and they help you thoroughly consider the options. We will definitely go back for service and to buy future cars from this dealer. They make you feel welcomed, appreciated, and respected! More
overall experience was great-- i was only disappointed by the detailing of the car at time of pickup..Thank You for a great experience..I dealt with Matthew a new salesperson but he was excellent--he was abl the detailing of the car at time of pickup..Thank You for a great experience..I dealt with Matthew a new salesperson but he was excellent--he was able to handle my needs and I applaud him for a job well done More
The service department suggested changes to my initial request that were meaningful and cost effective. The staff in the service department immediately checked the outside of my car for any type of damage request that were meaningful and cost effective. The staff in the service department immediately checked the outside of my car for any type of damage, my lights, windshield wipers and my brakes. More
The saleman was very courteous and extremly knowlegable of the vehicle we were looking at. They listened to what we were interested in and did everything they could to accomedate. There was no endless of the vehicle we were looking at. They listened to what we were interested in and did everything they could to accomedate. There was no endless waiting for financing. The car was cleaned and ready to go when it was said it was. More