Carman Chrysler Jeep Dodge

This was the first time my husband and I went to Carman to look at cars. We will never go anywhere else. Adam Johnson pleasantly showed us all the types of vehicles he thought we might be interested in. to look at cars. We will never go anywhere else. Adam Johnson pleasantly showed us all the types of vehicles he thought we might be interested in. We more or less knew which one we wanted and Adam worked with us to get it in our price range. He is a very honest, pleasant and reliable salesman. The rest of the dealership staff were great to work with as well. We will never go to another dealership to purchase our vehicles! Carman is our place now! More

Brendan knew I had to be out in a limited time and was able to accomadate that. Everyone I dealt with was very nice and helpful. able to accomadate that. Everyone I dealt with was very nice and helpful. More

From the purchase to the service, this dealer has never lived up to their promises. The last two times I have had service, I have had to bring my SUV back to have problems fixed that they created during t lived up to their promises. The last two times I have had service, I have had to bring my SUV back to have problems fixed that they created during the service. They lose paperwork and can't seem to get things right. If it were not for the fact that I want to maintain my warranty, I would NEVER use these guys to service my vehicle. Update - 8-3-2011 I was contacted by the General manager at Carman due to this review. He offered assistance and my Chrysler Aspen was brought in for repair. One of the problems is ongoing since it is an intermittent problem that the technicians could not duplicate in the two days my Aspen was in the shop. Transportation was provided to me courtesy of Carmen Dodge so this helped a great deal. I'm confident that eventually my problem will be repaired. More

We operate a cleaning service in New Castle County and our van had problems. We are booked and have very little time to shop around. On our way home last week, we saw a van we liked. We stopped at Carm our van had problems. We are booked and have very little time to shop around. On our way home last week, we saw a van we liked. We stopped at Carman Ford-Lincoln and met Adam. He showed us several used vans to choose from. We liked the Chrysler T&C van. We bought it. We soon found out the difference between good service and Great service. On the way home the MIL indicator light went on. The sales manager, Andrew scheduled an appointment with Tony in service. He found a short in a connector of a sensor they had previously replaced. We drove it home last Saturday. My wife and I are very pleased with this van The customer service of Adam, Andrew and Tony is not just good, it's GREAT. Peter and Daniela Rogers New Castle DE More

After shopping at many dealerships, Carman Auto finally found and had exactly what I was looking for. They did not try to sell me something I did not want. They listened carefully and found exactly the pa found and had exactly what I was looking for. They did not try to sell me something I did not want. They listened carefully and found exactly the package I was looking for and beat the price. It was a pleasant experience and I am really happy with my new purchase. More

It was a fantastic and easy buying experience from test drive to finance. Everbody was Friendly and helpful highly recommend this dealership. Love our new Fiat 500 Sport drive to finance. Everbody was Friendly and helpful highly recommend this dealership. Love our new Fiat 500 Sport More

My husband and I both got Dodges from this dealership and we are 110% satisfied. My husband bought a 2011 Dodge Ram 1500 and I a 2011 Dodge Charger Ralley edition. The service was awesome and the deals super we are 110% satisfied. My husband bought a 2011 Dodge Ram 1500 and I a 2011 Dodge Charger Ralley edition. The service was awesome and the deals superb! They worked with me on my what I could do not what they would do. When I was just about finished signing everything they all said congrats and if I need ANYTHING to not hesitate to call. They were normal guys there not some xxxxxxx in suite (ha ha). Dan was a awesome salesman, let my husband and I test drive the car just the two of us no dealer breathing down out backs while we took a test drive. The deals my husband and I got could not have been better. I am a four year car person, meaning I only can make it 4 years than I want NEW! I will deff be back and I am sending all my fam and friends there for the deals! THANKS GUYS! More

I brought in my new Dodge Charger R/T with a problem. The car had less than 300 miles and it showed "service keyless entry system". The battery also became discharged. I talked with Pat in service and he was car had less than 300 miles and it showed "service keyless entry system". The battery also became discharged. I talked with Pat in service and he was very instrumental in getting the car serviced on short notice. The car was done the next day. His attitude was exceptional in trying to help me and keep me informed of the work progress. He was friendly and made me comfortable that everything was being done to get me back in my new car. He is an asset at Carman Dodge. More

My car shopping and eventual purchase at Carmman CJD was a very positive, no pressure experience. I will definitely consider them in my next car purchase. a very positive, no pressure experience. I will definitely consider them in my next car purchase. More

I have purchased many new cars. My experience in dealing with the Carman Team was the best I have had in buying a new car. I started with an Internet Price with Katie, called John M. for an Extended Warran with the Carman Team was the best I have had in buying a new car. I started with an Internet Price with Katie, called John M. for an Extended Warranty price, came to the showroom for a test drive where I met Sean K. and Joe T. I wanted a red Compass LTD. Carman did not have one. Dealers in Smyrna and Doylestown did. I told Joe and Sean that I wanted to deal with a delaer in the community I lived in so they agreed to find me a red Compass. The original deceision was to locate a red Compass versus a silver one that was due in to the dealer. I brought my wife Saturday to test drive the car and when she was shown the silver Compass there was no pressure or push to take it. She loved the color and features so we purchased it. The entire staff was professional, upbeat and straightforward. They seemed to appreciate that I had done a lot of homework ahead of time. Most dealers would have tried to discredit the quotes from other dealers or the used car price reports I had with me. That was not the case at Carman. Every printout or handwritten price negotiation was given to me to keep and review. Buying a car can be a difficult process. There is a lot of money involved and the process is stressful. I will recommend as often as I can for friends and family to meet the Carman Team in New Castle. They certainly made the car buying process a good one. More