Carman Chrysler Jeep Dodge

I live approximately 10 miles from a Dodge dealership in Smyrna. I traveled to New Castle to do business with Dave because he always treats me right and gets me the best possible deal. He has many years of Smyrna. I traveled to New Castle to do business with Dave because he always treats me right and gets me the best possible deal. He has many years of experience and is an assest to any dealership that he works for. Five of my last six purchases have been purchased through Dave. I couldn't imagine purchasing from any one else. I would definately recommend Carman and Dave to friends and family and have done so already. Thanks for the great service. More

Always happy with the service I receive at Carman Dodge. Always happy with the service I receive at Carman Dodge. Mark is always friendly and willing to help to get my service completed on my schedule. Always happy with the service I receive at Carman Dodge. Mark is always friendly and willing to help to get my service completed on my schedule. Thanks for the great service! More

My car buying experience was wonderful. I felt like a valued customer throughout the entire process. I had been to a few dealerships prior to this one and the service in every area far surpassed what I valued customer throughout the entire process. I had been to a few dealerships prior to this one and the service in every area far surpassed what I had found in other dealerships. I am very happy with my vehicle. Dan let me drive multiple cars (without hesitation or an overwhelming sales pitch) until I found the one that was right for my needs. I will recommend Dan and Carmen to anyone in search of a Jeep/Dodge product. More

First look at new Fiat was a positive experience First look at new Fiat was a positive experience Jeannie Henderson was very pleasant,friendl,knowledgable. It surpassed expectations for personal f First look at new Fiat was a positive experience Jeannie Henderson was very pleasant,friendl,knowledgable. It surpassed expectations for personal fit, quality & performance. Don More

I had tO have the shortblock replaced in my 2007 Durango. The technician broke and lost fasteners and engine compartment panels and other parts. Oil now leaks from an engine the was rebuilt. The original job The technician broke and lost fasteners and engine compartment panels and other parts. Oil now leaks from an engine the was rebuilt. The original job took 21 days (6 longer than expecked), the truck went back for another 2 days and has to go back again because it still leaks oil. I have received the vehicle back after the third visit and will check for oil in a couple of days. I will say that the Service Manager and General Manager have been courteous, professional and are trying to make things right. I will update the review if/when I am satisfied with the work performed. More

This was the first time my husband and I went to Carman to look at cars. We will never go anywhere else. Adam Johnson pleasantly showed us all the types of vehicles he thought we might be interested in. to look at cars. We will never go anywhere else. Adam Johnson pleasantly showed us all the types of vehicles he thought we might be interested in. We more or less knew which one we wanted and Adam worked with us to get it in our price range. He is a very honest, pleasant and reliable salesman. The rest of the dealership staff were great to work with as well. We will never go to another dealership to purchase our vehicles! Carman is our place now! More

Brendan knew I had to be out in a limited time and was able to accomadate that. Everyone I dealt with was very nice and helpful. able to accomadate that. Everyone I dealt with was very nice and helpful. More

From the purchase to the service, this dealer has never lived up to their promises. The last two times I have had service, I have had to bring my SUV back to have problems fixed that they created during t lived up to their promises. The last two times I have had service, I have had to bring my SUV back to have problems fixed that they created during the service. They lose paperwork and can't seem to get things right. If it were not for the fact that I want to maintain my warranty, I would NEVER use these guys to service my vehicle. Update - 8-3-2011 I was contacted by the General manager at Carman due to this review. He offered assistance and my Chrysler Aspen was brought in for repair. One of the problems is ongoing since it is an intermittent problem that the technicians could not duplicate in the two days my Aspen was in the shop. Transportation was provided to me courtesy of Carmen Dodge so this helped a great deal. I'm confident that eventually my problem will be repaired. More

We operate a cleaning service in New Castle County and our van had problems. We are booked and have very little time to shop around. On our way home last week, we saw a van we liked. We stopped at Carm our van had problems. We are booked and have very little time to shop around. On our way home last week, we saw a van we liked. We stopped at Carman Ford-Lincoln and met Adam. He showed us several used vans to choose from. We liked the Chrysler T&C van. We bought it. We soon found out the difference between good service and Great service. On the way home the MIL indicator light went on. The sales manager, Andrew scheduled an appointment with Tony in service. He found a short in a connector of a sensor they had previously replaced. We drove it home last Saturday. My wife and I are very pleased with this van The customer service of Adam, Andrew and Tony is not just good, it's GREAT. Peter and Daniela Rogers New Castle DE More

After shopping at many dealerships, Carman Auto finally found and had exactly what I was looking for. They did not try to sell me something I did not want. They listened carefully and found exactly the pa found and had exactly what I was looking for. They did not try to sell me something I did not want. They listened carefully and found exactly the package I was looking for and beat the price. It was a pleasant experience and I am really happy with my new purchase. More