Carman Chrysler Jeep Dodge

This dealer is very easy to deal with. No high pressure sales tactics. Service department was very easy to work with. Would recommend this dealership to a friend. sales tactics. Service department was very easy to work with. Would recommend this dealership to a friend. More

These people are great.No hassle at all.Had planned to go to a few dealerships,but Carmen was my first and only stop.thanks Carmen. to a few dealerships,but Carmen was my first and only stop.thanks Carmen. More

Dave Steller and the entire Carman Team did an awesome job getting me into my new card. The trade-in, financing, and other processes were painless and easy. I definitely recommend Dave to anyone looking t job getting me into my new card. The trade-in, financing, and other processes were painless and easy. I definitely recommend Dave to anyone looking to get into a great vehicle with no hassles! More

We purchased two new vehicles on the same day from this dealership. We had a very pleasant experience. The staff was friendly and helpful. We did not feel any pressure to buy on that day. Our salesman, dealership. We had a very pleasant experience. The staff was friendly and helpful. We did not feel any pressure to buy on that day. Our salesman, Dan Neall was great and did a wonderful job during the pricing process. Prior to leaving with our new vehicles, Dan made sure we had an understanding of the features of the vehicles which was very helpful. More

Both Joe and Greg were very friendly, as were other staff members that were present. I traded my Kia Forte in for a Dodge Charger, and they gave me a good deal on the value of my car. Both gentlemen worked d members that were present. I traded my Kia Forte in for a Dodge Charger, and they gave me a good deal on the value of my car. Both gentlemen worked diligently until they heard back from a bank that made an offer I was willing to accept. While there I realized I had left my wallet, which I would obviously need to to make a purchase, at work and Greg drove me all the way back to Wilmington in the Charger to get it and then allowed me to drive back. The customer service was excellent and the work ethic displayed was much appreciated. Once I drove off I realized my glove box was missing the handle, I called Joe and talked to Pat (service dept), they ordered the part, and two days later they called me to bring it in for the repair. Overall, the experience was an enjoyable one. More

I was called via telephone for a customer grading process for this dealership and at the time my comments were not favorable towards the dealership. I am sending these comments to sincerely apologize to Don for this dealership and at the time my comments were not favorable towards the dealership. I am sending these comments to sincerely apologize to Don and Carmen Chrysler Jeep Dodge Team and to correct the telephone record. I received excellent customer service from Don and the Carmen Group when I traded my Jeep Compass for a Dodge Challenger. The paperwork process was completed expeditiously. I received excellent customer service and they went above and beyond by installing a sunroof and wheel locks on the new vehicle at no cost to me. The service was completed quickly. They accomodated me with a loaner car, while they installed my sunroof. Sincerely, Richard More

All I can say is WOW!!! Loooooved them! We normally deal with Martin Honda. However I was curious about a Town & Country bc it seemed to give you more bang for the buck. I just happened to go into Carmen & with Martin Honda. However I was curious about a Town & Country bc it seemed to give you more bang for the buck. I just happened to go into Carmen & what a pleasant surprise. Such a comfortable atmosphere! No pressure! No talking to you like your just "a mom looking for a van....wait for husband". Throughout the process I felt like I was in an episode of "Cheers". Dave was down to earth, very witty & extremely educated on the van. Btw Bob, I don't see Dave's pic on the website....come on now, he's the cream of the crop!!!!! Oh and speaking of Bob......fabulous! Professional yet down to Earth & not a typical "snotty salesman" KUDOS Carman! I'll always come back & spread the word :) Jill Gruskiewicz More

I was very impressed with there honesty about my credit score and what my trade-in was worth for one. I had just been dealing with another dealership prior to coming there and that experience seem to had m score and what my trade-in was worth for one. I had just been dealing with another dealership prior to coming there and that experience seem to had me in the dark the whole entire time. I guess what I'm trying to say is they was very up front from the very begining and that took all of my anxiety away. More

My experience with Carman Dodge was exceptional. As a first time buyer, they made my purchase go smoothly and were extremely helpful. Al Grandell was very friendly and provided great customer service. first time buyer, they made my purchase go smoothly and were extremely helpful. Al Grandell was very friendly and provided great customer service. More

Mark of Service Department Every visit to Carman Mark of Service Department Every visit to Carman Chrysler in New Castle, Delaware has been exceptional good a person is met with much respect. This t Mark of Service Department Every visit to Carman Chrysler in New Castle, Delaware has been exceptional good a person is met with much respect. This time I had the pleasure of meeting Mark. He was very inviting, pleasant and professional. He was willing, ready to welcome and wait on you. There are times when I thought something was wrong with my car and it was nothing wrong. The last time was my radio, I thought it was not working. However, it was nothing wrong. The Service people tell you the truth and not make up repairs for you to spend money. Not knowing anything about cars, Mark explains everything with such clarity that a person understands exactly what the problem consists There are other Chrysler's Dealers in Delaware; however, there are no comparison to Carman. The service has been excellent. Thank you, Mark Happy Customer Patricia A. Reavis More