Carlton Motorcars

This dealership is AWFUL. They have the worst customer service I have ever experienced. They never fix the car correctly. They do not follow protocol. My car comes back worse then when i brought it. Save service I have ever experienced. They never fix the car correctly. They do not follow protocol. My car comes back worse then when i brought it. Save yourself the trouble, NEVER go here. Do NOT associate with this people. This dealership is a joke. It is a sad excuse for Mercedes. Everyone I have met that has been here regrets it. Do not go. More

Although this car(CLA 250) could sell it-self, it was the expert presentation of Tyler James and William Duke that sealed the deal. The NO pressure sales technique and professional attitude makesthis dealash expert presentation of Tyler James and William Duke that sealed the deal. The NO pressure sales technique and professional attitude makesthis dealaship a step above all others. Good Experience! Paul Gustamachio More

My wife and I absolutely love Carlton MB. We recently bought our third car from these folks and the process of buying a car could not have been less painful. Kudos to Sean Deibert for being on top of eve bought our third car from these folks and the process of buying a car could not have been less painful. Kudos to Sean Deibert for being on top of everything and getting us the best price we could find anywhere, and I promise you, I looked everywhere (Atlanta, Columbia, SC, Miami, and all over North Carolina).These folks are very easy to deal with and they add that special MB experience to everyone of their customers. I will definitely continue my relationship with Carlton for many years to come!. Meet Mr. Carlton if you get the opportunity. Classy and an extremely fine person (94 years young I believe). More

My wife and I just purchased her dream car from Carlton Motorcars. The customer service was simply outstanding and we got a great car at a great price. What more could you ask for? Thanks Sean and the fi Motorcars. The customer service was simply outstanding and we got a great car at a great price. What more could you ask for? Thanks Sean and the fine professional team at Carltons More

John is very knowledgable about the cars he is selling. He is not high pressure, but lets the product sell itself. He is very friendly & patient. This was a very pleasant experience as everyone in the deal He is not high pressure, but lets the product sell itself. He is very friendly & patient. This was a very pleasant experience as everyone in the dealership was friendly & accommodating. I love my new ML350 & would highly recommend Carlton Motorcars. More

The employee we dealt with was very friendly and accommodating but he did not offer any amenities to us for purchasing the car. He explained just about everything concerning the car. However, when accommodating but he did not offer any amenities to us for purchasing the car. He explained just about everything concerning the car. However, when we came to pick the car up he was assisting another customer at the time that we were there. Tyrone was a very accommodating. He just did not offer little things such as a cap or scarf for just purchasing the vehicle. We did appreciate Tyrone's assistance in buying the car. Thanks Tyrone and the finance individual. More

We had purchased our 2008 E-350 from Tyrone new, but I decided I wanted to try a SUV this time and that I liked the service from Carlton that I always got, so I needed to stay with that dealership if I w decided I wanted to try a SUV this time and that I liked the service from Carlton that I always got, so I needed to stay with that dealership if I was going to buy a used one. Tyrone was very congenial and worked with me to get to the figures we thought we needed to be at. Love my new (used) GLK-350, and the warranty they give on a pre certified vehicle is worth taking the risk of buying a used vehicle. More

Searching for used SUV I went to Carlton Mercedes-Benz. This was not the first dealership on my list or the first one I went to. A very nice man came out and introduced himself to me and my husband. Sean D This was not the first dealership on my list or the first one I went to. A very nice man came out and introduced himself to me and my husband. Sean Diebert was very knowledgeable and took time answering our many questions. He put me at great ease in purchasing our 2012 Mercedes GL 460. I was introduced to many of the staff and everyone was very welcoming. I went back with more questions after purchasing and Sean took more of his valuable time to sit and help me. He was very patient with me and encouraged me to come back to help me learn how to use the many features on my SUV. Sybil Nelson More

Tyrone is the best by far salesman. We have used him for our second car purchase and this time we bought two cars from him. He is awesome and we love him. Have referred him to several people. What more can our second car purchase and this time we bought two cars from him. He is awesome and we love him. Have referred him to several people. What more can I say about Tyrone. Always there even after the purchase. We love him!!this is agreat dealership to buy from and the best car ever. More

Very curtious and helpful. Even the owner acknowledged me and my family. When Pablo was busy other sales people helped me and answered any questions I had. and my family. When Pablo was busy other sales people helped me and answered any questions I had. More