Carlton Motorcars

Fastest Car buying Experience Ever, Ever, Ever! Ric Canova provided excellent service during our car buying experience. We traveled over 80 miles to only find not the car we was looking for but the Ric Canova provided excellent service during our car buying experience. We traveled over 80 miles to only find not the car we was looking for but the best by far Customer Service we had received in a long time. To top it all off, we were greet with a Rose, I forgot to mention a LIVE ROSE at that and the Owner showered us with beautiful scarfs and a warm handshake. If you are looking for Pre-Owned Certified Car, New or Used Car, Carlton Motorcars is the place to purchase! 5 Star Dearlership hands down. Happy Clients, LaToya Lauderdale & Teresa Yarborough-Walker More

Excellent service Willie Fields took excellent care of us, we felt very welcomed and the process was very professional and also very speedy. It was an enjoyable experie Willie Fields took excellent care of us, we felt very welcomed and the process was very professional and also very speedy. It was an enjoyable experience to buy our car. More

Above & Beyond In Every Respect! Within the last week (12/14) I purchased my 3rd car from this amazing dealership. I can't imagine going anywhere else for a new Mercedes. My salesman Within the last week (12/14) I purchased my 3rd car from this amazing dealership. I can't imagine going anywhere else for a new Mercedes. My salesman (Robin Rollins) is so attentive, friendly and knowledgable about all aspects of the various vehicles, and the various elements of the actual purchase agreement that I feel like I truly have a friend who is looking out for my best interests in guiding me through the process.The fact is, I did not go in expecting to buy a new car, I was bringing my current car in for service, knowing that the lease would be expiring in three months. After discussing the matter with Robin, I realized there was no better time than the present to make the move into a new vehicle, I have loved the two Mercedes I have purchase in the past and am confident that this new one will be just as wonderful as the others. Their service department is also a major reason to purchase from Carlton. Sammy Hood and his partners bend over backward to take care of both you and your car. This is a remarkable dealership, I give them 5 big stars!! More

Easiest, fastest, friendliest car buying experience ever! Tyler Peden looked like a nice but young man; I thought, "how much can he know" - well, I found out he knows a LOT about Mercedes - and car sales! M Tyler Peden looked like a nice but young man; I thought, "how much can he know" - well, I found out he knows a LOT about Mercedes - and car sales! Mr. Peden is well-versed on all the models, all the features, and all the benefits of both buying and leasing - I don't think I've every encountered a car salesman who could cover all the bases so well. I've recommended Tyler to friends and family and know they will not be disappointed. We love our new E350 and will definitely ask for Tyler when we are ready to get our next new car. Carlton Motorcars sells one of the very best and safest line of cars on the road today; everyone at the dealership was courteous and the experience of buying a car there is more about making sure the customer is happy than in merely making a sale - there's no "high pressure" or "gotta see my manager" double talk here!! Cannot say enough nice things about the dealership - they represent Mercedes as it should be represented - from the wide selection of vehicles to the sales team to the service department - it is a very positive experience dealing with Carlton. More

Excellent service Took my vehicle in for annual service. Due to very low mileage, David Knutti, the service advisor, recommended postponing a couple of expensive items Took my vehicle in for annual service. Due to very low mileage, David Knutti, the service advisor, recommended postponing a couple of expensive items until next service. He also accepted an old coupon for a service discount. His attention has been excellent over the years. Even though I only come in once a year, they treat me as a valued customer. Great people, great service. While not atypical for "luxury" makes, MB service costs are fairly high. However, I would never use an independent for service. More

Purchase of Vehicle I have never felt so valued as a customer as I did at this dealership. I was looking for a ore-owned vehicle, and they treated me as if I were shoppi I have never felt so valued as a customer as I did at this dealership. I was looking for a ore-owned vehicle, and they treated me as if I were shopping for the most expensive vehicle in stock. The sales consultant was personable, professional and most of all...patient. He continued to work on my behalf, even after I declined the first deal he offered me. I went back to the dealership 2-3 days later, and purchased the vehicle. More

E350 4matic Wagon We recently replaced our 2006 E350 wagon with a 2015 E350 4matic wagon and absolutely love it. The buying process was very straight forwarded as we kn We recently replaced our 2006 E350 wagon with a 2015 E350 4matic wagon and absolutely love it. The buying process was very straight forwarded as we knew what we wanted, "built" it on-line and ordered it from Carlton. Robin was great when the car arrived and spent a lot of time walking us through the features that are different on the new vehicle and making sure we were comfortable before driving off the lot. A very enjoyable car buying experience! More

Fair Price, Quality Service, Good Experience I bought a 2013 E350 CPO to replace my 2008 E320 Bluetec. This was the 3rd car I have purchased .from this dealer.There are not the lowest price, but I bought a 2013 E350 CPO to replace my 2008 E320 Bluetec. This was the 3rd car I have purchased .from this dealer.There are not the lowest price, but in line with the quality of service that they provide. I made an appointment to view the car at 9:00 AM and I arrived back home with the new car before noon. More

Purchasing my first MB Ric Canova, our sales executive and the F&I gentleman at Carlton Motors were efficient, professional, accommodating and great to work with. I receive Ric Canova, our sales executive and the F&I gentleman at Carlton Motors were efficient, professional, accommodating and great to work with. I received a fair price on my trade-in, a great deal on financing and complete professionalism. I was very happy with every aspect of it. I highly recommend these folks for a very positive car buying experience. More

Bought my CPO in less than 24 hours . . . I found the perfect CPO GL450 on Cars.com on a Sunday afternoon . . . but I live in Charleston and wasn't able to get to Greenville. I called Ric Can I found the perfect CPO GL450 on Cars.com on a Sunday afternoon . . . but I live in Charleston and wasn't able to get to Greenville. I called Ric Canova on the phone and he met me the very next day in Columbia to deliver the car and take my trade-in, sight unseen. All the paperwork was in order, and we were on our way back home within 20 minutes. It was the fastest, easiest car-buying experience I've ever had! More