Back

Carlton Motorcars

Greenville, SC

4.8
684 Reviews
Welcome and thank you for visiting Carlton Mercedes-Benz. We are conveniently located in Greenville,SC, halfway between Charlotte and Atlanta. You can visit us at 2446 Laurens Road Greenville, SC 29607. We look forward to making your acquaintance. At our state-of-the art facility, you'll find: * Comfortable lounges * Free WiFi throughout the premises * Flat-screen TVs and complimentary coffee and snacks in waiting areas * Parts and accessories center * Shuttle service available * Factory-trained technicians and advisors Our main goal at Carlton Mercedes-Benz is making your dealership experience as easy and enjoyable as possible. This philosophy extends to exceeding customer expectations before, during and after the sale.
Contact Dealership

2446 Laurens Road

Greenville, SC

29607

Directions

By Type

Showing 684 reviews

August 29, 2021

Carlton Motorcars were very help with assisting my wife with her test drive. Ben explain everything to her and she was pleased. Thank You… More

by kobe.tompkins2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Mandish
Aug 30, 2021 -

Carlton Motorcars responded

This is great to hear! Thank you and congratulations!

August 21, 2021

We had the best experience with Chad Gossett. He contacted me the morning after I inquired about a vehicle. He was not pushy, he did not rush me, he answered every question I needed. I have never ha More

by DanielleL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Knutti
Aug 30, 2021 -

Carlton Motorcars responded

Great news, and we're so happy that you're happy! Congratulations!

August 10, 2021

Experience, Expertise & Knowledge Thank-you Carlton for Experience, Expertise & Knowledge Thank-you Carlton for my beautiful car! Ask for Spencer! He will hook you up :) More

by farrahowens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Jones
Aug 10, 2021 -

Carlton Motorcars responded

Thank you for the kind words and 5-star review! Congratulations!

August 07, 2021

Helpful ,Easy to understand , Knowledgeable, Above and beyond , Patient , Friendly More

by thai19692009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Paben and John Baek
Aug 09, 2021 -

Carlton Motorcars responded

Thank you thai19692009 for such a spectacular 5- star review! I hope you are enjoying your new Mercedes-Benz, and that we can continue earning your 5- stars. With thanks, Sarah

August 05, 2021

Excellent service advisor experience. Awesome place to shop! Ben and John are a real pleasure to do business with. I am very happy with my car. More

by Tee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Mandish
Aug 09, 2021 -

Carlton Motorcars responded

Tee- Congratulations on your new Mercedes-Benz! Thank you for your 4.75 stars. We appreciate the great review, and I will pass this on to Ben and John. We look forward to serving you in the future with more excellent service. Happy trails, Sarah

July 30, 2021

Connor was very knowledgeable, responsive, and patient with us as we took several weeks to choose our Mercedes. After Connor left, Phillip stepped right in and kept us informed and updated regarding manuf More

by cpbaker55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Baek, Connor Burton
Jul 30, 2021 -

Carlton Motorcars responded

Congratulations on your new Mercedes-Benz! We really appreciate this wonderful review. Thank you for your patronage, and we hope to serve you in the future. Sarah

July 26, 2021

Our new purchase was exemplary! All the staff were friendly, knowledgeable and accommodating! Ben was a pleasure and the manager and GM, Brian and Matthew made everything perfect! We are very happy w More

by Justtoon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Mandish
Aug 10, 2021 -

Carlton Motorcars responded

Thank you for the kind words and 5-star review! I'm glad we were able to assist and finally deliver the proper Mercedes-Benz experience!

July 26, 2021

I had a great experience at Carlton Motorcars, Inc of I had a great experience at Carlton Motorcars, Inc of Greenville. They gave me a generous allowance for my trade-in and a great deal on my new car. More

by Karla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Mandish
Jul 27, 2021 -

Carlton Motorcars responded

Thank you so much for such a great 5-star review! I will be sure to pass this along to Ben. Our goal is to provide exceptional service every time. We look forward to helping you in the future with all your Mercedes-Benz needs. Regards, Sarah

July 23, 2021

Excellent service advisor experience. Lovely waiting room equipped with coffee and snacks. Loaner cars available after a bit of a wait, but made the service experience all the better. More

by Leris4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fatima
Jul 23, 2021 -

Carlton Motorcars responded

Thank you very much for the 5-star review and for trusting us to take care of your service needs! We're sorry about the loaner car wait. Hopefully, the semiconductor shortage will be over soon, so we'll have more loaners for our customers.

July 22, 2021

Charlotte is the best dealer in the state! Pablo Goycochea is my repeat salesman and he always does right by the customer. My first service on my GLB was handles by Gary Elkhart and he did a great More

by DKS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Goycochea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cary Eckhardt
Jul 23, 2021 -

Carlton Motorcars responded

Awesome! Thank you for the kind words and for trusting us with your automotive needs!

...
14
...