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Carlson Toyota

Coon Rapids, MN

4.4
534 Reviews
Our goal is to sell and service every Toyota in Coon Rapids and the Minneapolis/St. Paul Northern metro area with the highest level of customer satisfaction. We are a Female Managed Company Family-owned and operated since 1994. Here at Carlson Toyota of Coon Rapids. We are the MOST transparent dealer you will meet. Stop in and see us today! Whether you are looking for a new or used car or truck, our Toyota-certified sales and leasing professionals are readily available to assist you. We have a great selection to fit all our customers’ needs. Our finance team offers expert advice to those seeking a Toyota car loan or lease for any situation. We are conveniently located at 12880 Riverdale Dr. NW, Coon Rapids, MN 55448 – just off of Highway 10 and Round Lake Blvd, and we serve the Minneapolis St. Paul area. We are here to assist you with your next vehicle purchase, and we have Master Diagnostic Technicians and Automotive Service Excellence (ASE) certified technicians who are all Toyota Factory trained to service your vehicle. We also have a fully-stocked inventory of Genuine Toyota manufactured auto parts. So how do we differentiate from other dealers? Read the Carlson Difference to see how we strive to give you the highest level of customer satisfaction. Come join the Carlson Family. Why is Carlson Toyota the Go-To Spot for Minneapolis, Saint Paul, Blaine and Brooklyn Park Drivers Seeking a New or Used Toyota or Scion Vehicle? It could be our varied and accommodating selection of new Toyota models, including the much-loved Toyota Camry, Toyota Corolla, Toyota RAV4, Toyota Prius, and Toyota Highlander. Perhaps it’s our equally vast range of high-quality, Carlson Toyota-approved used cars. It may also very well be the Toyota Leasing and Financing offers available to customers who shop with Carlson Toyota. With these auto loan and lease options, shoppers feel at ease, worry-free, and extra satisfied with their purchase and lease. Carlson Toyota isn’t only a place for those in the market for a new Toyota or used car. We’re also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Coon Rapids, Minnesota, both convenient and staffed with automotive experts. It doesn’t stop there – Carlson Toyota also hosts an array of services to personalize or enhance your Toyota driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Carlson Toyota for all of their Toyota needs? Visit our dealership at 12880 Riverdale Dr NW, Coon Rapids, Minnesota, and find out for yourself!
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12880 Riverdale Drive Nw

Coon Rapids, MN

55448

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Showing 534 reviews

February 21, 2024

Terri Dotson is very knowledgeable and took the time to show us how all the bells and whistles work, including the computer settings. We really appreciate her friendly, easy going personality with just the More

by tryther
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terri Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Carlson Toyota responded

Hi tryther, Thank you for sharing your experience with Terri. She does care about her customers and wants to make sure they have a stress free experience. Enjoy your new vehcile. Kind Regards, Paige Carlson

February 20, 2024

I was terrified to step foot in to a dealership considering I haven't purchased a new car in 14 years and things have changed so much over time. Terri was so kind and gentle. She took me on a tour More

by SmileyFace Rose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terri Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Carlson Toyota responded

Hello SmileyFace Rose, Thank you for taking the time to share your experience. We are so happy you enjoyed your experience with us. Car buying does not need to be stressful or pressured. It is always a pleasure to spend time talking with our customers. It is my favorite part of my job! Have a wonderful day and please let us know if we may serve you in the future. Kind Regards, Paige Carlson

February 20, 2024

I love her she is easy to work with she give me the right car that fits me and my kids thank you so much beautiful ! More

by starlatn058
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terri Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Carlson Toyota responded

Hi, thanks for taking the time to give us 5 stars! Terri is great and she works hard to exceed her customer expectations. Kind Regards, Paige Carlson

February 15, 2024

Was interested in a used 2016 Honda Fit they had. Was curious about a few condition things and called since the dealership was an hour and a half away from me. Annika Froiland had answered my call, More

by adams
Recommend Dealer
No
Employees Worked With
Annika Froiland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Carlson Toyota responded

Hello, Adam, I have met with Ryan and reviewed most of the email communication. I want to address both issues you raise in your review. First, the plates/title. We have confirmed via the tracking system that the out of state DMV received the title application on 1/25. Have you still not received your plates? I will be sending you a follow up email to communicate with you offline. Second, the issue raised on the gas gauge. We were all set to come get the vehicle from you, provide you with a loaner and repair the issue. However, it appears you are mechanically inclined and repaired the issue yourself. I am sorry you had to do it yourself as we would have been happy to fix the issue. I will be reaching out to you on Monday to discuss further. Thank you for your time. I do hope you have a nice weekend. Kind Regards, Paige Carlson

Feb 19, 2024 -

adams responded

I have finally received plates last week. That is news to me what you were willing to do with the gas gauge.

February 08, 2024

Matt Anderson was very helpful! Couple that with his great sense of humor we were a complete match! Thank you Matt and Carlson Toyota for my beautiful new highlander!!! More

by Love my Venza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

Bought a camery, it's a was a easy smooth process. Happy with my purchase. More

by User2047399127
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terri Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Haugerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Carlson Toyota responded

Thank you for the 5-star review. We hope you love your new vehicle. Kind Regards, Paige Carlson

February 06, 2024

Good service department and nice people in the sales area. Dealership is clean and comfortable to wait in. More

by janemhuggins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carrie Haugerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Carlson Toyota responded

Thank you for the 5 stars and sharing your experience with our people! Please let us know how we may serve you in the future. Kind Regards, Paige Carlson

February 06, 2024

This is easily the best Toyota dealership in Minnesota. The have way better selection than any of the surrounding dealerships. Very easy to deal with, overall a great experience! More

by Tiffany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carrie Haugerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Suttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Carlson Toyota responded

Thank you for your kind words! We appreciate the 5 stars! Kind Regards, Paige Carlson

February 06, 2024

Bought a 2023 Camry XSE recently from Carlson. I worked with Spencer. He was very knowledgeable. Nick in financing was great also. Overall I had a great experience, and would recommend anyone to C More

by BP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carrie Haugerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hemmeter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Suttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Carlson Toyota responded

Hi! Thanks for the kind words about Spencer and Nick. We appreciate your business. Warm Regards, Paige Carlson

February 06, 2024

Fantastic sales department and management. They made our vehicle purchase very quick and very easy. More

by bandbwear
Recommend Dealer
Yes
Employees Worked With
Carrie Haugerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Carlson Toyota responded

Hello, Thank you for the 5 stars! Hope you enjoy your new vehicle. Kind Regards, Paige Carlson

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