Back

Carlson Toyota

Coon Rapids, MN

4.4
534 Reviews
Our goal is to sell and service every Toyota in Coon Rapids and the Minneapolis/St. Paul Northern metro area with the highest level of customer satisfaction. We are a Female Managed Company Family-owned and operated since 1994. Here at Carlson Toyota of Coon Rapids. We are the MOST transparent dealer you will meet. Stop in and see us today! Whether you are looking for a new or used car or truck, our Toyota-certified sales and leasing professionals are readily available to assist you. We have a great selection to fit all our customers’ needs. Our finance team offers expert advice to those seeking a Toyota car loan or lease for any situation. We are conveniently located at 12880 Riverdale Dr. NW, Coon Rapids, MN 55448 – just off of Highway 10 and Round Lake Blvd, and we serve the Minneapolis St. Paul area. We are here to assist you with your next vehicle purchase, and we have Master Diagnostic Technicians and Automotive Service Excellence (ASE) certified technicians who are all Toyota Factory trained to service your vehicle. We also have a fully-stocked inventory of Genuine Toyota manufactured auto parts. So how do we differentiate from other dealers? Read the Carlson Difference to see how we strive to give you the highest level of customer satisfaction. Come join the Carlson Family. Why is Carlson Toyota the Go-To Spot for Minneapolis, Saint Paul, Blaine and Brooklyn Park Drivers Seeking a New or Used Toyota or Scion Vehicle? It could be our varied and accommodating selection of new Toyota models, including the much-loved Toyota Camry, Toyota Corolla, Toyota RAV4, Toyota Prius, and Toyota Highlander. Perhaps it’s our equally vast range of high-quality, Carlson Toyota-approved used cars. It may also very well be the Toyota Leasing and Financing offers available to customers who shop with Carlson Toyota. With these auto loan and lease options, shoppers feel at ease, worry-free, and extra satisfied with their purchase and lease. Carlson Toyota isn’t only a place for those in the market for a new Toyota or used car. We’re also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Coon Rapids, Minnesota, both convenient and staffed with automotive experts. It doesn’t stop there – Carlson Toyota also hosts an array of services to personalize or enhance your Toyota driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Carlson Toyota for all of their Toyota needs? Visit our dealership at 12880 Riverdale Dr NW, Coon Rapids, Minnesota, and find out for yourself!
Contact Dealership

12880 Riverdale Drive Nw

Coon Rapids, MN

55448

Directions

By Type

Showing 534 reviews

February 27, 2024

Terri is fast and efficient and makes sure you get exactly what you want and need for your vehicle!! Love Terri and will definitely continue to go to Carlson Toyota!! More

by Haileyjenn1206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terri Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Carlson Toyota responded

HI, Thanks so much for taking the time to review our store and your experience with Terri! We appreciate your business and look forward to serving you in the future Kind Regards, Paige Carlson

February 27, 2024

This dealership is extremely friendly, helpful, knowledgeable and professional in all aspects of the buying experience! More

by cliftontr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Carlson Toyota responded

Hi, Thank you for the 5-star review. We appreciate the opportunity to work with you. Kind Regards, Paige Carlson

February 25, 2024

Sara answered all of our questions and went through the RAV4 my wife purchased throughly so we knew how to use all the new technology and features. Would recommend. Thanks Carlson Toyota, we will return, More

by karl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Persons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mick Henkemeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Carlson Toyota responded

Hi Karl, Thank you for your kind words about Sara! We hope you love your new Rav4. Please let us know if we may assist you in any way. We appreciate your business. Kind Regards, Paige Carlson

February 25, 2024

Very easy transaction. Good communication and I love my Tundra. Thanks Sara! Will be seeing again! More

by Steven George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Persons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Carlson Toyota responded

Hi! Thanks so much for the 5 stars! We appreciate your business. Kind Regards, Paige Carlson

February 24, 2024

A friendly dealership that helped us find the right car and assisted us through process in nicely manner. More

by lee thao
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Persons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Carlson Toyota responded

Hi Lee, Thank you for giving us 5 stars! We are so happy you found the right vehicle. Please let us know how we may serve you in the future. Kind Regards, Paige Carlson

February 24, 2024

Sara was great. Answered all our questions, although we haven’t made a decision yet, when we do Carlson Toyota will be our 1st choice. More

by Arthur
Recommend Dealer
Yes
Employees Worked With
Sara Persons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Carlson Toyota responded

Hi Arthur, Thank you for allowing us the opportunity to work with you during your "information gathering/research phase of the process. Please let us know if we may answer any additional questions you may have. Thank you for putting us at the top of your list when you make a decision. We look forward to seeing you back! Kind Regards, Paige Carlson

February 24, 2024

I’ve purchased 6 vehicles from Carlson Toyota and 5 of them were from Terri. They treat you like family. Best customer service at all levels. Thank you for taking such great care of our family. More

by Jcindy1220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terri Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Haugerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Carlson Toyota responded

Hi Jcindy! Thank you for all of the business over the past years! Please let us know how we may serve you in the future. It is an honor to take care of your family! Kind Regards, Paige Carlson

February 24, 2024

The dealership was good. I bought a Toyota Corolla hybrid 2024 and it was dropped shipped. I was pleased with the care of my car. I ended up adding accessories to my vehicle More

by mccann4321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terri Dotson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Haugerud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Durham LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth "Liz" Burcum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mick Henkemeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Carlson Toyota responded

Hello, mccann4321! Thank you for your recent purchase of the Corolla hybrid! We hope you love your new vehicle. Please let us know if we may assist you in the future. Enjoy! Kind Regards, Paige Carlson

February 23, 2024

if there was an option for 0 stars, I would have chosen that option. Worst. Experience. I took my car in for oil change and tire rotation per a prepaid service agreement. This is a car I bought from th More

by cwilliam17
Recommend Dealer
No
Employees Worked With
WIll
Mar 05, 2024 -

Carlson Toyota responded

Mr. Naughton, I apologize that you feel this way. Your original concern was that you were not going to pay for the oil change because you did not authorize one to be performed. In listening to your request at the time of the appointment this was the reason you made your appointment. Leah was very thorough with you in stating that the oil change was part of your service which you confirmed with her. Part of our repair process is to perform a complimentary multi point inspection. We have tire experts we hire from an outside vendor to assist our customers to find the best tire for their needs. It would not be good business practice to recommend services that are not needed. That is not how we have built our business. I am happy to speak with you personally if you would like to further discuss. Kind Regards, Paige Carlson

Mar 05, 2024 -

cwilliam17 responded

The concern was simply that I was told, when I dropped the car off, that there would be no charge for the service because it was part of a pre-paid plan. Sometime between then and when the oil change was completed it must have been discovered that there were no more pre-paid oil changes despite what I was told. And, no one came to tell me this before performing the work. So the charge was a shock to me - as was the in which it was handled considering that the service manager told me that to resolve the issue he would put the used oil back in my car and that he could charge me $100 just because I left the car with them. Mistakes can be made. It is the way in which we handle them that counts - this was not handled correctly.

February 22, 2024

Terri was a pleasure great customer service skills and amazing knowledge with the process. Thank you More

by Jallow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Carlson Toyota responded

Hi Jallow, Thank you for the 5 stars! We appreciate the opportunity to work with you! Kind Regards, Paige Carlson

...
5
...