Carlson Toyota
Coon Rapids, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Terri is fast and efficient and makes sure you get exactly what you want and need for your vehicle!! Love Terri and will definitely continue to go to Carlson Toyota!! exactly what you want and need for your vehicle!! Love Terri and will definitely continue to go to Carlson Toyota!! More
This dealership is extremely friendly, helpful, knowledgeable and professional in all aspects of the buying experience! knowledgeable and professional in all aspects of the buying experience! More
Sara answered all of our questions and went through the RAV4 my wife purchased throughly so we knew how to use all the new technology and features. Would recommend. Thanks Carlson Toyota, we will return, RAV4 my wife purchased throughly so we knew how to use all the new technology and features. Would recommend. Thanks Carlson Toyota, we will return, for a new Tacoma in the future. More
Very easy transaction. Good communication and I love my Tundra. Thanks Sara! Will be seeing again! Good communication and I love my Tundra. Thanks Sara! Will be seeing again! More
A friendly dealership that helped us find the right car and assisted us through process in nicely manner. and assisted us through process in nicely manner. More
Sara was great. Answered all our questions, although we haven’t made a decision yet, when we do Carlson Toyota will be our 1st choice. Answered all our questions, although we haven’t made a decision yet, when we do Carlson Toyota will be our 1st choice. More
I’ve purchased 6 vehicles from Carlson Toyota and 5 of them were from Terri. They treat you like family. Best customer service at all levels. Thank you for taking such great care of our family. them were from Terri. They treat you like family. Best customer service at all levels. Thank you for taking such great care of our family. More
The dealership was good. I bought a Toyota Corolla hybrid 2024 and it was dropped shipped. I was pleased with the care of my car. I ended up adding accessories to my vehicle I bought a Toyota Corolla hybrid 2024 and it was dropped shipped. I was pleased with the care of my car. I ended up adding accessories to my vehicle and protection and it turned out amazing. Thanks again! More
if there was an option for 0 stars, I would have chosen that option. Worst. Experience. I took my car in for oil change and tire rotation per a prepaid service agreement. This is a car I bought from th that option. Worst. Experience. I took my car in for oil change and tire rotation per a prepaid service agreement. This is a car I bought from this dealer. When it was completed, I was informed I would need to pay $84 for the oil change despite the person who received the car confirming there was no charge for today's service. When I challenged the cost and said don't do the service then the employee told me it had been done i needed to pay for it. I was then directed to a manger who greeted me by saying "why don't you want to pay for the oil change?" Then he told his employee to bring the car back in and put the old oil back in. He asked me how I felt about that and I said OK. Then he told me he would explain my rights to me and that he could charge me up to $100 each time I bring my car to them. He was condescending and bullying to me. After he scolded me, he told me they would cover it this time...I refused to let them. I would rather they receive this money from me, since it is the last time I will ever do business with them. I encourage people to avoid this dealer. My entire visit was centered around selling me things (needed or not) and getting money from me - it had nothing to do with what my car might need to have done. I will not go back. More
Terri was a pleasure great customer service skills and amazing knowledge with the process. Thank you amazing knowledge with the process. Thank you More