Carlson Toyota
Coon Rapids, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 534 reviews
I ordered a car on my 1st visit. I was introduced to the manager and salesman . Everyone was very helpful without being overbearing.. They returned my phone calls promptly. My car wa I was introduced to the manager and salesman . Everyone was very helpful without being overbearing.. They returned my phone calls promptly. My car was delivered weeks prior to the delivery date and everything was how I ordered it. They went over the car with me and set up my phone et cetera. This was my 2nd purchase through them and wouldn't go anywhere else. I got more than I expected for my trade in. More
Do not put a deposit down without negotiating complete deal in advance. Any deposit is not refundable once they attach your name to a vehicle. When a vehicle is 8 months out and you say you are interest deal in advance. Any deposit is not refundable once they attach your name to a vehicle. When a vehicle is 8 months out and you say you are interested in a particular unit you are screwed to get refund back. Beware-very shady practices to say the least. More
We ended up ordering a 2023 Camry Hybrid from Johnny. They gave us a reasonable trade in value for my 2012 hybrid. Hopefully it won’t take too many months to take delivery. They gave us a reasonable trade in value for my 2012 hybrid. Hopefully it won’t take too many months to take delivery. More
People think because this is a big dealer they have all the paperwork ready to sell a car, xxxxxxxxx!. I purchased a car in January 1, 2022 and I wait to get the title transfer until end of March but when the paperwork ready to sell a car, xxxxxxxxx!. I purchased a car in January 1, 2022 and I wait to get the title transfer until end of March but when I checked the title status at the DVS MN website it said the title transfer transaction had been canceled in January 15 because the previous title was out of state that the dealer never submitted. Are you kidding me? what kind of dealer is this one that did not even have the car tittle? So now I am behind these people at all time to see they one day transfer the car to my name. Four and a half months have passed and still waiting, do not go to these dealer...crap. It seems they want just your money and do not care about you! More
The last time I got my tires rotated, I asked for a ride from work to the dealership. The drive was not far. After verifying multiple times I would have a ride on time (due to having issues the last two tim from work to the dealership. The drive was not far. After verifying multiple times I would have a ride on time (due to having issues the last two times), my ride did not show up. In fact, I was picked up an hour late at my destination in below zero weather in February. Before finally getting picked up, I called several times for 45 minutes to get a ride. I either was put on hold or transferred to a voicemail. They explained my Lyft drive was picked up by a driver by dropped before it was time to get picked up. No one in the service department bothered to follow up and get me a ride nor did they take responsibility for it being their fault until they were called out on their lack of service. The service staff are very polite in person but their ability to follow through is not up to par. Do better. More
Brandon, Carrie, Ryan and Adam were are great to work with! I purchased over the phone and they were are very good communicators and very friendly! with! I purchased over the phone and they were are very good communicators and very friendly! More
Kou, thank you for the enjoyable buying process. You did a great job before, during and after with the right information at the right time. Thanks! You did a great job before, during and after with the right information at the right time. Thanks! More