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Carlisle Cadillac Buick GMC

Carlisle, PA

4.4
1,166 Reviews

1402 Holly Pike

Carlisle, PA

17015

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1,166 Reviews of Carlisle Cadillac Buick GMC

July 19, 2019

Very appreciative for the repairs completed on my Acadia I am very thankful for the quick repairs and the loaner car that was made available to me for use while my 2012 Gmc Acadia was being repaired! Not to More

by dennikoszyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bender, Michael Shearer
Jul 23, 2019 -

Carlisle Cadillac Buick GMC responded

Thank you for taking the time to leave us this feedback. We sincerely apologize for any inconvenience this situation may have caused you. If you have any questions or concerns, please feel free to reach out to us directly. We hope to see you again soon!

July 18, 2019

Bought new car Jack Conley made it very easy to purchase my new car. I got a very good trade in value and value on the new car. Jack went over all the new features More

by Charlienme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gentleman that took care of the paperwork., Jack Conley, Michael Krupski
Jul 19, 2019 -

Carlisle Cadillac Buick GMC responded

Hello, we're happy to hear that Jack provided you with a positive car buying experience. If you have any further questions, please give us a call. We're always happy to help!

July 15, 2019

Lied and Sold me a wrecked vehicle I drove 3 hours to purchase an SUV after several weeks considering the car and talking with a dealer. Upon arrival, I noticed the front number was scr More

by Cheated
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jill Baun
Jul 15, 2019 -

Carlisle Cadillac Buick GMC responded

Lindsay, Thank You for your feedback. We apologize that you were less than satisfied with your recent vehicle purchase with Carlisle Cadillac Buick GMC. All pre-owned vehicles that we sell are serviced and reconditioned to ensure the new owner is getting a great vehicle. However, it is still a pre-owned vehicle and sometimes there may be imperfections or scratches from a previous owner. To clarify, this vehicle was never “wrecked” as you stated. The Mazda has clean Carfax with no accidents or damage reported. It also has a well-maintained record with Carfax. When you walked around the Mazda and pointed out the scratches to the Pre-Owned manager, we did offer to either repair the damage or provide you with a discount. At the time when you took delivery, you opted for the discounted amount. Even with the discount our detail shop still attempted to minimize the scratches as much as possible. You had the option to decline the sale at any time. When you did leave with the vehicle you appeared to be happy and made no indication that you were less than satisfied with your purchase. We do have a record of you attempting to contact your saleswoman after the sale and she did leave you a few messages. However, at no time did we refuse to respond to you as you stated. We are sorry that your expectations were not met with our dealership. We do appreciate you sharing your experience, and please let us know if we can be of any assistance to you in the future.

July 13, 2019

Amazing Experience! The perfect dealership to consider when looking to find exactly what you are in search of. Wouldn’t shop anywhere else after my experience. A++ More

by TurnerK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony , Jill Baun, Jason Brenner
Jul 15, 2019 -

Carlisle Cadillac Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope you have a great day!

July 11, 2019

Friendly and fast I was able to get my new car the same day I met with Mike. Very helpful and friendly as well as a good deal. More

by dcaton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Cornman, Tyler Carroll, Jason Brenner, Michael Shearer
Jul 12, 2019 -

Carlisle Cadillac Buick GMC responded

Congratulations on your new vehicle! Thank you so much for the positive review about Mike, we will pass along the kind comments. We sincerely value your business and look forward to your next visit!

July 08, 2019

Great! Everyone was very helpful and worked to get us a good price. Jack Conley was very knowledgeable about the vehicle and walked me through everything. More

by lindaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Conley
Jul 10, 2019 -

Carlisle Cadillac Buick GMC responded

Hi, we are so happy to read such a great review about Carlisle Buick GMC! We hope to see you soon!

July 06, 2019

Dead battery left me stranded locally to the dealership. Within 10 minutes service came by and jumped my car and I drove to the dealership and had a new battery More

by SMLDIRT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen McBeth
Jul 09, 2019 -

Carlisle Cadillac Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2019

Kelly Blue Book Instant cash offer trade in I had an amazing experience working with Claire. I was able to sell my car for a reasonable number with excellent customer service. Would highly recom More

by jakeblack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Krupski, Claire Whalen
Jul 04, 2019 -

Carlisle Cadillac Buick GMC responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Claire. Have a great day!

July 01, 2019

Our experience with Carlisle Cadillac-Buick-GMC to date: We had been shopping for a preowned Buick Encore. We found our future Encore on line at your facility. Right from the beginning things went well. Via More

by craigandfranbook
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Conley
Jul 03, 2019 -

Carlisle Cadillac Buick GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Enjoy your new Encore and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 28, 2019

great service and friendly people your people were friendly and the machanic was very knowagable and helpful., I was in and out in a very short time. Thanks again for servicing my GMC. More

by closch50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Baun, Karen McBeth, Alex Bender
Jul 01, 2019 -

Carlisle Cadillac Buick GMC responded

Hello, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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