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Carlisle Cadillac Buick GMC

Carlisle, PA

4.4
1,166 Reviews

1402 Holly Pike

Carlisle, PA

17015

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1,166 Reviews of Carlisle Cadillac Buick GMC

March 29, 2021

I asked if svc could fix my flat early in am. They said yes 4 which I was glad, so I brot car in. I asked that they call me asap so I could p u car. After hour & half I heard nothing so I called. Car was More

by AAAMUNDSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karen McBeth, Alex Bender
Apr 12, 2021 -

Carlisle Cadillac Buick GMC responded

We appreciate your feedback, We apologize that you feel your experience with Carlisle Cadillac Buick GMC was not to your expectations. Sometimes tire repairs are not quick and straightforward. Especially if there is corrosion on the rim which keeps the tire from holding a tight seal against the wheel. Removing the corrosion involves a process of sanding and smoothing the surface of the rim which can take time to complete. If you would like to discuss this matter any further, please reach out to Carlisle’s Management at (717) 243-3066. Thank You!

March 16, 2021

Carlisle Cadillac Buick GMC met all of my expectations and needs in finding a quality vehicle to feel safe and comfortable in. Great customer service and down to earth people work at that dealership. Tyle More

by HANNAHE.COSMO17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Carroll
March 11, 2021

Excellent to deal with and Hank is awesome. Manager Mike was nice to deal with and sat and talked with us and was very friendly. Karen in the service department us a pleasure to work with as well. More

by waterchief101f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Krupski, Karen McBeth, Henry Graveman
March 06, 2021

We continue to purchase our vehicles at Carlisle GMC due to the excellent service provided after our purchase. While the handling of the purchase is important, the service afterwards is what really counts More

by lrmbdm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen McBeth
March 04, 2021

I have purchased several vehicles from this GM dealer starting with Charlie Graham and have always felt good about my purchase. The service department is a pleasure to deal with. More

by SUPERCUB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wittman
February 27, 2021

Charged 30.00 to take GPS disc out and tell me that they don’t know what’s wrong with the GPS? Really not happy with that! More

by TOOIE36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Bender
Mar 18, 2021 -

Carlisle Cadillac Buick GMC responded

Thank You for your feedback, We apologize that you feel your experience with Carlisle Cadillac Buick GMC was not to your expectations. If you would like to discuss this matter any further, please reach out to Carlisle’s Management at (717) 243-3066. Thank You!

February 26, 2021

As has always been my experience with Carlisle Cadillac - The Service by Karen and Ben as Tech. Mgr. has been top shelf. Never a stone unturned in making my visit smooth, pleasant and with Quality Service! More

by deg408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Dunkelberger, Karen McBeth
February 25, 2021

Great dealership! Professional and friendly!! Always prepared to help you get in and out on a timely basis! Will continue to use these folks for service and when we need to purchase a new vehicle!! More

by Pa gal52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen McBeth, Alex Bender
February 25, 2021

Great service as always. Just a bit expensive, but what isn't these days. In and out quickly. Will go back for future repairs. Glen Corica. More

by CORICA45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Carroll, Alex Bender
February 22, 2021

Very easy to deal with. Tyler our sales rep was very personable and went out if his way to accommodate my wife and I. Will suggest to family and friends More

by olds72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Krupski, Tom Cornman, Tyler Carroll
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