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Carlisle Cadillac Buick GMC

Carlisle, PA

4.4
1,166 Reviews

1402 Holly Pike

Carlisle, PA

17015

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1,166 Reviews of Carlisle Cadillac Buick GMC

December 14, 2021

My service power steering light came on along with an image of a car with skid marks an also wanted 4 wheel alignment. Steve informed me that my ps module needed updated for the wheel alignment, which sh More

by SSDEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lubel
December 12, 2021

I went to the dealership and met with Tyler Carroll, He was extremely kind and is willing to do everything in his power to get me into a SUV. The SUV I went to see was sold the day before, but I trust that More

by asst.verger1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Carroll, Scott Clayton, Michael Shearer, Bill Paukovits, Henry Graveman, Jason Wittman, Joc Grant
December 11, 2021

Kind of disappointed as I left my vehicle on Thursday for a Friday appointment as I had to go to Florida unexpectedly. The service dept. called to say it was done Thursday afternoon which was fine. When we More

by lynl52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Lubel
Dec 13, 2021 -

Carlisle Cadillac Buick GMC responded

Thank You for your feedback, We apologize that your experience with Carlisle Cadillac Buick GMC was not to your expectations. It is our dealership policy that all vehicles are checked at the end of each day to ensure they are locked and secure. Management has taken steps to ensure that this will never happen again. If you would like to speak with our management team more about your experience, please contact us at (717) 243-3066. Thank You!

December 09, 2021

If I could give zero stars I would… no communication since long time staff has been replaced. Will not ever buy another vehicle or do service there in the future More

by TALLARD
Recommend Dealer
No
Employees Worked With
Unsure
Dec 14, 2021 -

Carlisle Cadillac Buick GMC responded

Thank you for your feedback, We apologize that your Carlisle Cadillac Buick GMC experience has not met your expectations. If there is a particular member of our team or a recent visit that is of concern to you. Please bring it to the attention of our management staff. You can reach us at (717) 243-3066. Thank You!

December 08, 2021

It cost more than I thought it should, but I knrw it would going into the service. More

by TWOCANII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lubel, Chris Schultz
December 06, 2021

The Service Advisor Steve was excellent both in attention to detail and insuring my satisfaction. Couldn't be more pleased. More

by Any
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lubel
December 02, 2021

Erin was very informative and cared enough to show me exactly the concerns she had about my vehicle. She keeps a well cleaned shop and I was impressed. She was friendly and knew what she was talking abo More

by hoover8206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lubel
November 30, 2021

Tyler Caroll was a great help and made the process of buying a Truck and turning in my lease so easily. I even brought my two boys to the dealership (6 &2) and they were all recevied very friednly and my More

by riley.clark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Carroll
November 16, 2021

I have found the service to be very hood and cordial. Loke the free inspection. More

by barbrazel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lubel
November 15, 2021

Husband and l met with Joc. Grant and he was amazing. Husband and l met with Joc. Grant and he was amazing. Painless transaction. So comfortable More

by tandbwest22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joc Grant
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