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Carlisle Cadillac Buick GMC

Carlisle, PA

4.4
1,164 Reviews

1402 Holly Pike

Carlisle, PA

17015

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1,164 Reviews of Carlisle Cadillac Buick GMC

August 15, 2024

Everyone was friendly and was able to get me into the car I was looking for at a price I could afford! Donovan was an awesome salesman! More

by Martin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Krupski, Donavan Kerns Jr
Aug 16, 2024 -

Carlisle Cadillac Buick GMC responded

Thank you, Martin, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Donavan andour team, and we look forward to working with you again.

August 14, 2024

We have been customers of CCB since 2002. During that time we would say that service has been very good and at times exceptional. With that said we plan to continue our relationship with you More

by raberd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaiti Stone
Aug 15, 2024 -

Carlisle Cadillac Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 14, 2024

2 engine check lite come on in 60 days. Waiting over week still no part. Warranty about ready to run out. Got quoted price of $300.00 now saying $ 331. And they take care of labor. Auto zon More

by lpeters2265
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Gomez, Tyler Knapp
Aug 15, 2024 -

Carlisle Cadillac Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, The Carlisle Cadillac Buick GMC Team

August 13, 2024

Even when I have a vehicle that I purchased elsewhere, I have always received great service from a courteous staff-thanks Michael . More

by pslee1009
Recommend Dealer
Yes
Employees Worked With
Sarah, Michael Gomez
Aug 13, 2024 -

Carlisle Cadillac Buick GMC responded

Thank you! Michael and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Carlisle Cadillac Buick GMC.

August 13, 2024

Great! Made a bad situation less stressful. Kaiti was amazing & drove me home. Thank you. More

by tinathompson13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaiti Stone
Aug 13, 2024 -

Carlisle Cadillac Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Tina, and we look forward to working with you again.

August 07, 2024

Donavan and the sales team were open to my concerns and addressed them. We came to a mutually agreeable deal and I am enjoying the new Enclave-Avenir More

by wreighard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Cornman, Michael Krupski, Donavan Kerns Jr
Aug 08, 2024 -

Carlisle Cadillac Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Donavan and our team here at Carlisle Cadillac Buick GMC.

Aug 08, 2024 -

wreighard responded

Would recommend

August 07, 2024

Always make your service appointment a pleasure. They give you great reminders and emails on your service date and time. Nice clean facility with ample waiting room. More

by robertsunday1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Knapp
Aug 08, 2024 -

Carlisle Cadillac Buick GMC responded

Thank you, Robert, for sharing about your experience with Carlisle Cadillac Buick GMC. We appreciate your business and hope to see you again soon!

August 02, 2024

I traded in my vehicle on a Buick Encore. The 'check engine light' came on within 24 hours. Did some research on other defects and realized I had a lemon on my hands. Within 24 hours of makin More

by kimberlyjl1962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance person was unknown to me., Michael Krupski, Declan Cole, Kaiti Stone
Aug 06, 2024 -

Carlisle Cadillac Buick GMC responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

August 01, 2024

Helpful and educated about the car and loan process. ..ok ok ok ok ok ok More

by jguard2315
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Drury, Michael Krupski, Declan Cole
Aug 01, 2024 -

Carlisle Cadillac Buick GMC responded

Thank you for your positive feedback! We're glad to hear that you found our team at Carlisle Cadillac Buick GMC helpful and knowledgeable about the car and loan process. We appreciate your support and hope to assist you again in the future! Sincerely, The Carlisle Cadillac Buick GMC Team

July 15, 2024

awesome parts department Tom went above and beyond to find us parts!!!! I would recommend this parts Department for any gm cars. More

by scorp
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Petro
Jul 15, 2024 -

Carlisle Cadillac Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!