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Carlisle Cadillac Buick GMC

Carlisle, PA

4.4
1,165 Reviews

1402 Holly Pike

Carlisle, PA

17015

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1,165 Reviews of Carlisle Cadillac Buick GMC

August 31, 2024

Great service. .just waited too long for an oil change. No place to set inside waiting room.. More

by andyklunk67
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Carroll, Michael Gomez
Aug 31, 2024 -

Carlisle Cadillac Buick GMC responded

It has been a pleasure serving you, Andy. Quality customer service is always our number one priority, and we appreciate your candid feedback. Thank you for choosing Carlisle Cadillac Buick GMC, we look forward to having you as a valued customer for many years to come!

August 30, 2024

I lost both of my front hub caps on the DC beltway. I just had my tires rotated two days before my trip... 9/9/24. I was contacted by Carlisle CBGMC and we talked about the situation. They supplied More

by brian.macwilliams70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gomez
Aug 30, 2024 -

Carlisle Cadillac Buick GMC responded

Thank you, Brian! We're thrilled to hear you had a fantastic experience with our team at Carlisle Cadillac Buick GMC. It's great to know that Michael and our staff could assist you with the hubcaps after your trip. We appreciate your kind words and look forward to serving you again in the future. Safe travels! Sincerely, The Carlisle Cadillac Buick GMC Team

August 27, 2024

The salesman was very easy to deal with. Helpful, not pushy, and very straight forward, which I appreciate. We bought a trade and it needed to be cleaned and prepped and they did it quickly. More

by LEBOK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Krupski, Laszlo Fogarasi, Keith Hostetter
Aug 27, 2024 -

Carlisle Cadillac Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 26, 2024

Very good experience with them n would definitely go back when need another purchase n defenently would recommend to family n friends More

by giovanniscavone79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Maxwell
Aug 26, 2024 -

Carlisle Cadillac Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Carlisle Cadillac Buick GMC, we look forward to having you as a valued customer for many years to come!

August 25, 2024

It was very nice experience to receive the service of my 1st time buying a car in PA. Cadillac is a great brand which l like mostly More

by lvhai.hu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Shearer, Michael Krupski, Donavan Kerns Jr
Aug 26, 2024 -

Carlisle Cadillac Buick GMC responded

It's fantastic to hear that we provided you with great customer service while assisting you with your purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Carlisle Cadillac Buick GMC!

August 23, 2024

More than a little disappointed in the car I purchased… used, but didn’t get the once over it should have before being actially presented to a customer. . a couple of things I did notice that were correc More

by markowitzj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aiden
Aug 23, 2024 -

Carlisle Cadillac Buick GMC responded

Thank you for sharing your experience with us. We appreciate your candor about the condition of the vehicle you purchased from Carlisle Cadillac Buick GMC. Your feedback regarding the detailing and inspection processes is valuable, and we take your concerns seriously. We understand that you expected a higher standard of presentation and preparation. Please know that we are committed to providing quality vehicles, and we would encourage you to reach out to us directly. We would like the opportunity to address your concerns and ensure a resolution. Thank you again for your feedback; it helps us improve our services moving forward. Sincerely, The Carlisle Cadillac Buick GMC Team

August 22, 2024

They were very professional. Everything they said they would do, they did. Even when something unexpected happened, they handled it very professionally. We were very, unexpectedl More

by margiehoward1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden Drury. Very good person to deal with. , Michael Gomez, Tyler Knapp, Kaiti Stone
Aug 23, 2024 -

Carlisle Cadillac Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team, Margie. We're glad to hear we delivered such a great experience!

August 21, 2024

The dealership had the truck I wanted. The deal was made within 24 hours of my first telephone conversation and the truck was delivered to my home within 3 days of signing. Excellent ser More

by sssurgicalbilling
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Krupski, Donavan Kerns Jr
Aug 21, 2024 -

Carlisle Cadillac Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 19, 2024

Always polite and knowledgeable also the waiting area is always clean with water and snacks nice place to do business with More

by swopejacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gomez
Aug 20, 2024 -

Carlisle Cadillac Buick GMC responded

Jacob, Thank you for choosing Carlisle Cadillac Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 18, 2024

We made our appointment for service and got the service set up rather quickly. They told us what the problem was and waited for our approval prior to fixing it. Would highly recommend CCB for quality car More

by Shaffermd42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gomez
Aug 19, 2024 -

Carlisle Cadillac Buick GMC responded

Thank you for choosing Carlisle Cadillac Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!