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Carlisle Cadillac Buick GMC

Carlisle, PA

4.4
1,165 Reviews
Call Dealership (717) 601-2978
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1402 Holly Pike

Carlisle, PA

17015

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1,165 Reviews of Carlisle Cadillac Buick GMC

January 26, 2023

This dealership was very unprepared and the manager was very unprofessional. This was the worst car buying experience I ever had. More

by jh.bolding
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Wittman, Michael Drury, Pat Honore
Report | Print
Jan 29, 2023 -

Carlisle Cadillac Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 25, 2023

Great experience and most appreciative to both Emily and Pat for their great service! Honest and trustworthy through the whole process of purchasing the vehicle. More

by John
Recommend Dealer
Yes
Employees Worked With
Pat Honore, Emily Sheppard
Report | Print
Jan 26, 2023 -

Carlisle Cadillac Buick GMC responded

John, Thank you for the kind words for our service department! We look forward to sharing your compliments with Emily and Pat and don't hesitate to let us know if we can be of further assistance.

January 25, 2023

Friendly enough however car had two minor issues with it after I drove it off the lot. Brought it back to the dealership for the repairs and was charged for them. I would think a quality dealership would ma More

by luannfretz
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Tom Cornman, Tyler Carroll
Report | Print
Jan 29, 2023 -

Carlisle Cadillac Buick GMC responded

Luann, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 25, 2023

Scheduling was easy and the service was done quickly. Folks were courteous and professional. Good dealership. More

by ldintiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gomez
Report | Print
Jan 26, 2023 -

Carlisle Cadillac Buick GMC responded

Thank you for your very kind review. Michael and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Carlisle Cadillac Buick GMC.

January 20, 2023

All was great and we thank you for that. Just to let you know we love our cars we got new from you. Thank you so much for being so good at all you do. More

by Fred H. P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Vanasdalan, Michael Gomez
Report | Print
Jan 22, 2023 -

Carlisle Cadillac Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Fred, and we look forward to working with you again.

January 11, 2023

new to the dealer was great i would recommend them to everyone and it was nice to see they ladies in sales More

by smejohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Drury, Michael Gomez, Nolan Sheely
Report | Print
Jan 12, 2023 -

Carlisle Cadillac Buick GMC responded

Thanks for sharing about your experience with Carlisle Cadillac Buick GMC. We appreciate your business and hope to see you again soon!

January 10, 2023

Very poor customer waiting area and always disappointed at not having complimentary car wash following service. Otherwise all was fine. More

by wjones11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Carroll, Tom Cornman, Charles Vanasdalan, Michael Drury, Michael Gomez
Report | Print
Jan 11, 2023 -

Carlisle Cadillac Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 06, 2023

Great service, the car was in perfect condition as described. I was in and out of the dealership in under 45 minutes. More

by bfmess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Carroll, Lewis Pepples
Report | Print
Jan 08, 2023 -

Carlisle Cadillac Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 06, 2023

I use this dealership because I know I wil get Great Work, Great Service, No price gouging More

by lcrhoads7736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Irvin
Report | Print
Jan 08, 2023 -

Carlisle Cadillac Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 05, 2023

These people gave us the car we really wanted. I didn't know if they could help us or not. Pat Honore made it possible for this to happen. Pat pulled out some really good stuff for us, and made a More

by Randy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Drury, Pat Honore
Report | Print
Jan 05, 2023 -

Carlisle Cadillac Buick GMC responded

Thank you for choosing Carlisle Cadillac Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, Randy, and we hope to see you again!

Jan 06, 2023 -

Randy responded

Thanks again!

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