Carlisle Cadillac Buick GMC
Carlisle, PA
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1,165 Reviews of Carlisle Cadillac Buick GMC
Most people enjoy their car buying experience… Well story time…I bought a new ride which I love. Not even 72 hours after I drove it off the lot my starter took a xxxx. I got it towed to the dealership story time…I bought a new ride which I love. Not even 72 hours after I drove it off the lot my starter took a xxxx. I got it towed to the dealership and fought with them all day to get it fixed. Now I have no problem paying for my vehicles to get the things they need and be taken care of but my warrenty didn’t cover the starter and I was forced to pay for half of the cost to get it repaired. One would hope that the dealership would help you out a little and do the right thing to fix it considering I paid the towing fee and literally just got it less than three days ago…nope. My sales guy was great but the service guy was awful and super disrespectful. I would NOT recommend buying a vehicles from this dealership. Super dissatisfied with the service they provided and hope that no one has to go through what I did today and basically be told to screw off unless I pay to get it fixed and am left with no other option. They treated me like I was an idiot for asking them to cover the fix and made me feel like since they got paid that anything after that wasn’t their problem. More
I drove 1 1/2 hrs. to Carlisle Cadillac Buick GMC and it was worth the drive! Emily, Nolan, and Tom made it a great experience. I would definitely go back! Bill Reid to Carlisle Cadillac Buick GMC and it was worth the drive! Emily, Nolan, and Tom made it a great experience. I would definitely go back! Bill Reid More
My wife and I had a very positive experience and thank Emily, especially, for her excellent professional service. Emily worked to understand our unique needs, providing options and insight. She wasn't pus Emily, especially, for her excellent professional service. Emily worked to understand our unique needs, providing options and insight. She wasn't pushy, and made the process very comfortable. And she followed up with us post sale. We highly recommend. More
First time buyer gave best deal right up front did not push us into anything made suggestions about getting gap offered different options got a deal for extended warranty since we bought a 2019 Subaru WRX push us into anything made suggestions about getting gap offered different options got a deal for extended warranty since we bought a 2019 Subaru WRX Premium for our Grand Daughter they got us the best price and got our payments actually below what we where expecting our sales person Mr. Shearer was our sales person easy to talk with and the finance person was able to get our paperwork processed fairly quickly we where only there about 2 hours got the deal done had to wait for the vehicle detailed and they gas us a full tank of gas and they answered all our questions and they spoke with our Grand Daughter about the car because they knew it was going to be her car she loves it More
Jason Wittman bent over backwards to help with the sale of my 2020 Tesla Model S. He was very friendly and down to earth, and comfortable to work with. The car was in good condition and charged up and read of my 2020 Tesla Model S. He was very friendly and down to earth, and comfortable to work with. The car was in good condition and charged up and ready for my drive from PA back to Northern VA. Pat Honore was nice, but the company policy of not holding a car even though I emailed a copy of the bank cashiers check, caused me to take an extra round trip from VA to PA. More
Wouldn’t recommend this dealer specially the financial department, He charged me $2500 for “vehicle accessories”that I did not order or receive, and on the contract he changed the name of that charge to department, He charged me $2500 for “vehicle accessories”that I did not order or receive, and on the contract he changed the name of that charge to “TRITON360” I tried to contact him via Email and phone to try to get a explanation about this charges and he never respond or called back, it’s been two months and I haven’t heard back from him. So please just stay away from this place or at least from Michael. Just go somewhere else! More
Gomez told me to call make a appointment for 1 or 2 day 2 would work better to get the top put-on better . so i did and stayed at a hotel. day 1 my jeep set out side all day the next day around 3: 00 PM wen would work better to get the top put-on better . so i did and stayed at a hotel. day 1 my jeep set out side all day the next day around 3: 00 PM went to get it and they didn't do much at all he told me it was to cold would have to be warmer out to do it they had me spend 2 day and $300 to tell me it was to cold More
My wife and I were looking for a new GMC Terrain with specific color's and options. In this day that is not an easy task, this search lead us to Carlisle Buick GMC. Being an hour away we called the dea specific color's and options. In this day that is not an easy task, this search lead us to Carlisle Buick GMC. Being an hour away we called the dealership and ask if they had the vehicle we were looking for in stock. We made an appointment for the next evening. When we arrived we were greeted by Amber. She made the vehicle available for a test drive and she went along on the test drive, which was very helpful. Once back we sat own and worked out a deal, which went pretty smooth. Amber was very professional and knowledgeable. We are very happy with our new Terrain and our experience at Carlisle Buick GMC Cadillac. More
I am so thrilled with the service I received at Graham. Everyone has been so helpful, knowledgeable, and kind. All of my questions were answered at all points! Everyone has been so helpful, knowledgeable, and kind. All of my questions were answered at all points! More