Carlisle Cadillac Buick GMC

I have bought 2 cars here and will not be buying another one due to my experiences. I thought the first time may have been a fluke or personnel but I now know that is not the case. I walked in the first tim one due to my experiences. I thought the first time may have been a fluke or personnel but I now know that is not the case. I walked in the first time with a large down deposit in my pocket and was discriminated against with my tattoos and work clothes. The second vehicle we just recently purchased has had some issues with owning it for 4 days. Key fob battery was dead, not a big issue, easy fix. Was told to go to Walmart and buy a watch battery for it. They only filled up the tank half full because it is a used vehicle. It’s a 2020 Cadillac with 17k miles…. Check engine light came on and no one could help us. Bad experience with this place! More

Marcus was an excellent salesman. He was knowledgeable, helpful and very courteous. Extremely satisfied with my experience. He was knowledgeable, helpful and very courteous. Extremely satisfied with my experience. More

Service is good but when it comes to sales I would never recommend this dealership to anyone. recommend this dealership to anyone. More

Peter Nartey, our salesperson is GREAT! Real professional! He made the transaction EASY and FAST! Real professional! He made the transaction EASY and FAST! More

Had a good experience doing business at this dealership. The salesman Peter Nartey was very pleasant and easy to deal with. The salesman Peter Nartey was very pleasant and easy to deal with. More

Always have had prompt efficient service here. A bit disappointed that due to lack of shuttle drivers, they were not able to pick up my car at home and deliver it back to me. A bit disappointed that due to lack of shuttle drivers, they were not able to pick up my car at home and deliver it back to me. More

Sales person promised the truck would be cleaned & Rdy upon my rival, no jack , not cleaned , most dealer got 110 pt check . Truck manual, and only 1 key was avail, that information not reveal upfront . upon my rival, no jack , not cleaned , most dealer got 110 pt check . Truck manual, and only 1 key was avail, that information not reveal upfront . More

I’m sure the dealership is fine however I went in because the inner tailgate doesn’t operate. There are small rocks rattling around I can’t get out because the inner gate doesn’t open. The service dept. coul the inner tailgate doesn’t operate. There are small rocks rattling around I can’t get out because the inner gate doesn’t open. The service dept. couldn’t open the inner gate saying it’s a GM issue. This doesn’t help me that rocks are chipping the paint. So ya I’m frustrated. I use the truck as a truck and because I use this truck as a truck the tailgate is going to need paint work. xxx More

The service department was extremely professional and helped resolve the issues with my truck in a timely manner. helped resolve the issues with my truck in a timely manner. More

What a great car buying experience with Brendon Cullen! He was patient, understanding and also pretty funny! From start to finish he was great and even called to check to make sure we were ok on our driv He was patient, understanding and also pretty funny! From start to finish he was great and even called to check to make sure we were ok on our drive back to VA! Thank you all at Carlisle! More