Carlisle Cadillac Buick GMC

Awesome experience!! Awesome experience from start to finish! Jordan is extremely thorough and takes the extra time to make sure you understand how every feature in your Awesome experience from start to finish! Jordan is extremely thorough and takes the extra time to make sure you understand how every feature in your vehicle works, and sets up Bluetooth and onstar. He is quick to respond to all questions no matter how big or small. He’s also very personable. All of the people we dealt with were super friendly and personable! Just an overall very enjoyable experience! More

An amazing buying experience. Everyone made us feel welcome and as if we knew them for years. Michael is a very friendly and knowledgeable salesman. We would certainly entertain Everyone made us feel welcome and as if we knew them for years. Michael is a very friendly and knowledgeable salesman. We would certainly entertain the idea of buying again for your dealership. More

Very pleasant Car purchase experience It is absolutely joyful to purchase a car and have Michael Najdek be the person you get to speak with. He is kind, funny, and deals with the customer It is absolutely joyful to purchase a car and have Michael Najdek be the person you get to speak with. He is kind, funny, and deals with the customers needs. More

Professional, easy to deal with We had a wonderful car buying experience here. Michael Najdek was not pushy at all and made it his utmost goal that we were satisfied. We had a minor We had a wonderful car buying experience here. Michael Najdek was not pushy at all and made it his utmost goal that we were satisfied. We had a minor windshield issue which Jeremy made sure they took care of for us and Michael ensured the car was beautifully detailed for us. Overall we would highly recommend this dealership for the small size and easy to work with feel. We would also highly recommend Michael to guide you through a great car buying experience. More

Excellent communication, smooth transaction!! Michael Najdek was a pleasure doing business with, would recommend to all... Excellent communication, very knowledgeable of vehicle and vehicle presen Michael Najdek was a pleasure doing business with, would recommend to all... Excellent communication, very knowledgeable of vehicle and vehicle presented as described, very smooth transaction. More

CTS!!! I love my new car!!! The process was super easy and I was able to get the exact car that I wanted and at the payment that was affordable!!! I love my new car!!! The process was super easy and I was able to get the exact car that I wanted and at the payment that was affordable!!! More

Trying to sell vehicle with known issues My wife and I looked at a 2012 Buick Enclave at this dealership. After spending a half hour with this vehicle, we noticed the driver's side A/C didn't My wife and I looked at a 2012 Buick Enclave at this dealership. After spending a half hour with this vehicle, we noticed the driver's side A/C didn't work and blew very hot air and the automatic rear lift gate didn't work. The hatch just opened and stayed open. They said they would fix these issues only if we closed the deal. What's alarming is that they were just gonna knowingly pass these issues onto the next unsuspecting customer? if we didn't come to a deal. They also conveniently placed the dealer plate over a significant dent which isn't a big deal but just adds to the poor experience. Did not buy and will not buy from them as there's much to be skeptical about here. What else is wrong with this vehicle that I don't see? Buyer beware! More

AMAZING Amazing staff that went above and beyond to provide me and my family with excellent service. Wonderful friendly personalities invited me went I walked Amazing staff that went above and beyond to provide me and my family with excellent service. Wonderful friendly personalities invited me went I walked in. Everyone went out of their way to answer my questions and make sure I was taken care of! I would recommend them 100% More

*UPDATED Review* **Update** 10/26/2016: In my original review I posted over a year ago, I gave this company a 1 star rating. I received a call today from Doug who is **Update** 10/26/2016: In my original review I posted over a year ago, I gave this company a 1 star rating. I received a call today from Doug who is no longer a salesman but a manager. I have not yet had the opportunity to speak to him, but was very impressed that he took the time to reach out to me over a year after my bad experience with Graham Motor Company. In his voicemail, Doug expressed that he wished to speak with me about the changes they've made at the dealership so what I went through does not happen to anyone else. This is very impressive of a company to reach out to somebody who had a bad experience and assure them changes have been made. Best of luck to Graham Motor Company. Thank you Doug. Original 2015 Review: To Whom It May Concern, Graham Motor Company Phone: (717) 243-3066 1402 Holly Pike Carlisle, PA 17013 I am not sure what your policy is when it comes to a salesman assuring someone a particular vehicle will be at the dealership and telling them no one will touch the car until that person arrives, but something should change. I spoke with Doug about a 2014 Scion tC that was available for $16,200 on June 26th. I am in the Navy and am stationed at Fort Meade, MD. Doug told me the vehicle was still available and reassured me if I made the 2 hour trip I would get the vehicle that day. He scheduled me to be at the dealership by 3pm. I showed up to the dealership by 2:30pm only to find out another person was in the process of buying the vehicle. I received no call from Doug telling me this. Instead, he waited until I arrived to give me the bad news. What followed next was an apology, then the excuses. Apparently Doug informed Jerry I was coming out to get the vehicle, so Jerry called his customer to come out and buy it ASAP. Doug tried to make it up to me by promising to put me in a sports car for a decent price and let me test drive some. When I asked what he could do about the 2011 Scion, he offered $500 off. I wasted 4 hours of my time and gas to see the car I came for sold to someone else and then be offered $500 off an older version? I will be leaving reviews on Google, Yelp, and other sites as well as a complaint on your BBB page. I have gone ahead and purchased a vehicle from another dealership that knows a thing or two about customer service. -Evan Jones More

Sold car they p[romised to hold for us On Monday, March 14 2016 I took my 84 year old mother-in-law to Graham Cadillac in Carlisle to test drive a 2015 Nissan Rogue sitting on their lot. S On Monday, March 14 2016 I took my 84 year old mother-in-law to Graham Cadillac in Carlisle to test drive a 2015 Nissan Rogue sitting on their lot. She loved it and told Andrew the salesman, that She wanted it. I explained to Andrew that my 88 year old father-in-law was under hospise care at Cumberland Meadows nursing home right down the street and that we needed to get back there ASAP. I told Andrew she wanted the car and told him she would leave a deposit and be back that evening or the next morning for finalize the deal. He said that no deposit was needed and that the car would definately be there. We went back at 6:30 pm (well before closing). We were stunned when Andrew told us that the car had been sold to a person who was currently in the next stall filling out paperwork. They said "sorry" and offered her other "deals" at higher prices. I am sure they will have their own version of what happened, but, as for me, They won't see me again. More