Carl Burger Dodge Chrysler Jeep RAM World

We had a great experience with Preston Skinner prior to our arrival to the dealership. We traveled from the San Francisco area to purchase this Jeep as it was the exact model and color we were looking for, our arrival to the dealership. We traveled from the San Francisco area to purchase this Jeep as it was the exact model and color we were looking for, with extremely low mileage. Preston stated the car was in pristine condition, though upon arrival there was a blemish on the passenger side bumper and what appeared to be an unprofessional paint job as it was a different color white then that of the car. As soon as we brought this up, Preston was nice enough to offer another $200 off the sale price ($400) total, though a fix of this style is estimated at a higher price. Once we asked to speak with the manager, Preston wiped his hands of us and didn’t say two words the remainder of the time. We were then passed off to Gary, who was completely unprofessional and lacked serious customer service - knowing we drove seven hours to purchase this car and was quick to say we didn’t need to purchase this vehicle instead of finding another alternative. Our financer, Sonny, was the most professional person we dealt with during our entire two hours at the lot. If we were local to the La Mesa/San Diego Area we would not purchase from this dealership again. More

Very pleasant, professional and accommodating to our needs. This was a good experience even though we all had to deal with covid 19. The staff we professional and wore masks. needs. This was a good experience even though we all had to deal with covid 19. The staff we professional and wore masks. More

We were just back from visiting dodge of Kearny Mesa, your dealership was much better with dealing with us, very professional and willing to help us find the best vehicle for our daughter. your dealership was much better with dealing with us, very professional and willing to help us find the best vehicle for our daughter. More

I had a wonderful experience purchasing my new vehicle. Carlos and Fernando are honest and straight foward sale persons. The process of owning a new vehicle can be very overwhelming but them two made it su Carlos and Fernando are honest and straight foward sale persons. The process of owning a new vehicle can be very overwhelming but them two made it super easy and smooth. Thanks guys !!!! More

They were good considering the health crisis. They did not explain a few details of the warranty and gave no paperwork or information about the warranty. I would prefer to buy and do all paperwork online not explain a few details of the warranty and gave no paperwork or information about the warranty. I would prefer to buy and do all paperwork online more like Tesla. More

Excellent customer service I was treaded very nice and I will definitely go back again to the same dealership if I decide to buy another car will definitely go back again to the same dealership if I decide to buy another car More

Came home and noticed numerous small scratches on truck after i took it home. Looks like they put some cover up on it and washed off when I got it detailed. Never will do business again after i took it home. Looks like they put some cover up on it and washed off when I got it detailed. Never will do business again More

Bought truck had scratch and a ding and step was removed at purchase told it would be fixed never got call and have emailed and called over several weeks no response at purchase told it would be fixed never got call and have emailed and called over several weeks no response More

Nice to make deal over the Internet with Preston but due to COVID-19 and restrictions it took over an hour to sign paperwork. Once we did, it was fine. Very helpful but notice when I was driving the truck to COVID-19 and restrictions it took over an hour to sign paperwork. Once we did, it was fine. Very helpful but notice when I was driving the truck home tank was not full.. More

Hi, I wanted to follow-up on my 2019 Ram 3500 6.7 HO diesel. BEAST! If anyone is considering anything else in the HD truck line, you're not doing you're research. This truck is hands down the best tr diesel. BEAST! If anyone is considering anything else in the HD truck line, you're not doing you're research. This truck is hands down the best truck I've owned; period. I make excuses to drive it even though I have no errands to take care of. Carl Burger management is tops. They ensure you're taken care of. The gm, Kyle will make you feel valued and satisfied with your purchase. Ram makes the best hd truck! Enjoy my experience of owning a Ram. More