Carl Burger Dodge Chrysler Jeep RAM World
La Mesa, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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They kept my car and made me find my way home from La Mesa to Imperial Beach with a 2yr old. I picked up my car and 2 days after I had to bring it back for the same issue, they have claimed it was fix. T Mesa to Imperial Beach with a 2yr old. I picked up my car and 2 days after I had to bring it back for the same issue, they have claimed it was fix. They kept my car for 3 days and the same light its back on! They waiting for my warranty to expire so i have to pay to get it fix. More
We are a repeat customer, and the reason for that is because this dealership is awesome! We bought a Toyota 4-runner a year ago off their used car lot and the experience we had was great. This time we b because this dealership is awesome! We bought a Toyota 4-runner a year ago off their used car lot and the experience we had was great. This time we bought a new 2020 Dodge Ram 2500 and the experience was not just great, it was amazing! Brandon was our sales guy for both of our purchases and I can't say enough great things about him. But one thing I will say is that we never felt pressured into buying anything, which is always nice. Sonny was our finance guy and he was fast, organized, and new his job well. We didn't feel like he up sold us on anything that he wouldn't have bought for his own vehicle. The experience we had was all around fabulous and we'd recommend anyone that's looking for a Jeep, Dodge, Chrysler, Ram, or even a used vehicle to definitely check them out!! More
I just experienced one of the worst customer service in my life. Gus is rude, disrespectful and I felt complexly discriminated by him. Awful experience in purchasing a vehicle. He does not belong at a car my life. Gus is rude, disrespectful and I felt complexly discriminated by him. Awful experience in purchasing a vehicle. He does not belong at a car dealership with a total lack of touch. More
0 stars if it was a choice! Don't trust David, and check your receipt make sure they have listed everything they did, even what they do not charge you for, like fixing a mistake they made. 1st issue - I got your receipt make sure they have listed everything they did, even what they do not charge you for, like fixing a mistake they made. 1st issue - I got an alignment but had to go back because it pulled to right, got it back still bad, the steering wheel wobbles and it pulls to the left, got new tires and the tire company did an alignment check, said all my toes were off, went back to Carl Burger Dodge, the service writer said the tire store must have done something to the alignment. This issue has not been resolved as of yet, I am going to try and get my money back. Another issue - My gears went out coming home from a long trip, towed it to Carl Burger Dodge and they said it was total transmission failure and would cost up to $6000 for a rebuild. Got it towed to AAMCO Mission Bay, come to find out my drive shaft had loosed up and the yoke needed replacement, a $300 part. Obviously Carl Burger service did not even put my car on a lift because if they had they would have easily seen the drive shaft loose. More
Sam and his team are unbelievable awesome! They made my car buying so smooth! Thank you very much! I will recommend buying a car here! car buying so smooth! Thank you very much! I will recommend buying a car here! More
Our family needed a new car ASAP and Carl Burger was our second stop of the day. We didn’t go anywhere else after that because of our wonderful experience! We were greeted by Brandon and he was incredibly h second stop of the day. We didn’t go anywhere else after that because of our wonderful experience! We were greeted by Brandon and he was incredibly helpful! He found us a car in our price range and with the help of his manager made us an offer we couldn’t refuse! Sonny in finance was personable, helpful, and entertaining! We had a great conversation amongst the many signatures! We felt like friends and family there! Go to Carl Burger! They are the best!! More
Bought a 2020 Ram 2500 and the TPMS sensor light went on the next day. They had my tires set to 96psi and wanted to keep my truck for 3 days to change the sensor. Ended up driving to Anaheim to get the sens the next day. They had my tires set to 96psi and wanted to keep my truck for 3 days to change the sensor. Ended up driving to Anaheim to get the sensor because it was back ordered. After 4 days of back and forth with the dealership they finally changed it. They low balled me on my trade. Said they would only be able to sell it for $36,000 and they have it listed at $44,000. Typical salesman always trying to screw you somehow. I’m just the sucker that bought into it. This is my third truck bought from Carl Burger and it will be my last. Every truck bought there has been nothing but issues. Be warned.. don’t buy from them. More
Quick helpful and very relax atmosphere no pressure to buy.. all ways looking for best customer interest financing looks for best rates and loans to fit you budget buy.. all ways looking for best customer interest financing looks for best rates and loans to fit you budget More
Love the car we got into, but they were not really willing to negotiate. Wish they could have taken a little off the top at the dealer level. All the discounts we received were from Chrysler, not Carl willing to negotiate. Wish they could have taken a little off the top at the dealer level. All the discounts we received were from Chrysler, not Carl Burger More
Everyone was nice and helpful, i got the car i wanted with everything on it and they helped stay within my budget...Very good salesmen, it was very hard to say no to some of their offers...overall great with everything on it and they helped stay within my budget...Very good salesmen, it was very hard to say no to some of their offers...overall great experience More