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Carl Burger Dodge Chrysler Jeep RAM World

La Mesa, CA

4.6
2,221 Reviews
Please Call Us at 619-463-9321 Thank you for considering us for your automotive needs. We sell the exciting new Chrysler, Dodge, Jeep and RAM models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you. Browse our new and used car inventory online, submit any applicable forms, then come in for a test drive and talk with us about our fantastic car loan and lease options. You can also request more information about any of our new or used vehicles, Mopar auto parts, or auto repair and service, by using our contact form or by calling the number above. We have served customers from San Diego, National City, Escondido, Imperial Valley, and all over the greater La Mesa area.
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8355 Hercules Street

La Mesa, CA

91942

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Showing 2,221 reviews

November 05, 2020

They kept my car and made me find my way home from La Mesa to Imperial Beach with a 2yr old. I picked up my car and 2 days after I had to bring it back for the same issue, they have claimed it was fix. T More

by Y. Sanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sonny Kareem
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2020

We are a repeat customer, and the reason for that is because this dealership is awesome! We bought a Toyota 4-runner a year ago off their used car lot and the experience we had was great. This time we b More

by Siguenza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Kareem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mierish
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

I just experienced one of the worst customer service in my life. Gus is rude, disrespectful and I felt complexly discriminated by him. Awful experience in purchasing a vehicle. He does not belong at a car More

by robe73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gus Aldulaimi
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2020

0 stars if it was a choice! Don't trust David, and check your receipt make sure they have listed everything they did, even what they do not charge you for, like fixing a mistake they made. 1st issue - I got More

by julier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Garcia, Brittany Thiem
Oct 21, 2020 -

Carl Burger Dodge Chrysler Jeep RAM World responded

Julie, We would like to apologize for the inconvenience you have had with your 2011 Challenger. We had performed the alignment on your vehicle twice with a brand new machine, so it is tough for us to say what is going on there after you had the tires replaced, however we would like to offer a refund of the $129.95 you paid , we hope that will be satisfactory for you. To address the transmission issue, it is our understanding you did not feel you had to pay any diagnostic fee for that concern, and the service advisor gave you a “worst case scenario” price and in fact you had the vehicle towed out before we had a chance to get it into the transmission tech and onto a rack(for a complete diagnostic check) since the bays were taken up by vehicles that were here before yours, you were not charged anything on that visit. Regardless we are happy that it was a minimal cost repair to get you back on the road again. We wish you happy motoring in the future. Phil Caudillo Service Director

Oct 21, 2020 -

julier responded

Yes I would like a refund for the alignment. Please refund the credit card I used to pay for the service. Thank you

October 21, 2020

Sam and his team are unbelievable awesome! They made my car buying so smooth! Thank you very much! I will recommend buying a car here! More

by Patty Jimenez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Vidana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Al Sabti
October 13, 2020

Our family needed a new car ASAP and Carl Burger was our second stop of the day. We didn’t go anywhere else after that because of our wonderful experience! We were greeted by Brandon and he was incredibly h More

by Tidwell0507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Kareem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kachi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mierish
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2020

Bought a 2020 Ram 2500 and the TPMS sensor light went on the next day. They had my tires set to 96psi and wanted to keep my truck for 3 days to change the sensor. Ended up driving to Anaheim to get the sens More

by Giovan Tarantino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hackenberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Garcia
September 25, 2020

Quick helpful and very relax atmosphere no pressure to buy.. all ways looking for best customer interest financing looks for best rates and loans to fit you budget More

by Rledezma87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Rincon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Vidana
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2020

Love the car we got into, but they were not really willing to negotiate. Wish they could have taken a little off the top at the dealer level. All the discounts we received were from Chrysler, not Carl More

by blburkard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Al Sabti
September 20, 2020

Everyone was nice and helpful, i got the car i wanted with everything on it and they helped stay within my budget...Very good salesmen, it was very hard to say no to some of their offers...overall great More

by Jada Hodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Aldulaimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Al Sabti
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