Carl Burger Dodge Chrysler Jeep RAM World

It was a little disappointing that my previous services on the truck I traded did not find the problem sooner. I am very dilligent when it comes to servicing my vehicles with the dealer I purchase my vehic on the truck I traded did not find the problem sooner. I am very dilligent when it comes to servicing my vehicles with the dealer I purchase my vehicles from. Your service advisor and the salesman that helped me pick out my new jeep were extremely helpful except when it came to delivery. The delivery is probably one of the most important things and should be conducted by the salesperson that sold the jeep and not passed to another person. Please keep me informed of future service requirements and any service discounts available as we move forward together. Sincerely, Larry Hudson. More

Great experience, and we love our new car. Thank you for helping us buy this car from Fresno. We couldn’t be happier with our new vehicle. helping us buy this car from Fresno. We couldn’t be happier with our new vehicle. More

I went looking. For a Jeep Rubincon Diesel with the color white on white they had to dealer Trade to get me one. They priced it at full retail I insisted it must have a Winch installed and they add color white on white they had to dealer Trade to get me one. They priced it at full retail I insisted it must have a Winch installed and they added $3,000 to the price Then they could not get it installed unless I waited three weeks. I elected to just take the Winch and Installation package and install it mysel Overall I got what I wanted All is good More

No hassle. Drove up to the lot and looked at the trucks they had in stock. Then went online to set up test drive. Got an email response right away. Called Gibson and got in a truck within the hour. They we they had in stock. Then went online to set up test drive. Got an email response right away. Called Gibson and got in a truck within the hour. They were reasonable negotiating price. More

I had no pressure and they gave me the best deal. They also gave space and time yo make a decision. Can't beat that combination. also gave space and time yo make a decision. Can't beat that combination. More

I am upset that you did not supply the car with two keys. I called service and it will cost me $300 with programming for a second key. I am guessing you could get one for a fraction of that. After spendin I called service and it will cost me $300 with programming for a second key. I am guessing you could get one for a fraction of that. After spending $40,000 on the car i should not have to spend $300 immediately. More

HORRIBLE EXPERIENCE!I spoke with Gus Aldulaimi a sales HORRIBLE EXPERIENCE! I spoke with Gus Aldulaimi a sales assistant manager a couple days back to come and meet with him as I wanted to buy a Jeep. Gus HORRIBLE EXPERIENCE! I spoke with Gus Aldulaimi a sales assistant manager a couple days back to come and meet with him as I wanted to buy a Jeep. Gus told me to come Friday morning and when I asked what time he said he would be there all morning and to come in anytime. I would have preferred an appointment but he hang up too quickly.. I left work to go to the dealership this morning only to be told once I arrived today is Gus day off. I insisted I had spoken with him and he had told me to come in this morning.. in vain; front desk did not seem to care much about fixing the situation... I have been working in customer service for 30+ years and the service I received this morning in addition to wasting my time was actually pretty ridiculous. I googled Gus Aldulaimi and saw that he was not really reliable but decided to give him a chance and to give it a try anyways since I knew exactly what Jeep I wanted... Well, my mistake! A big waste of time. I ended up going to the Mission Valley dealership and am buying my car from them. TO OTHERS: AVOID WASTING YOUR TIME AT THE HERCULES STREET DEALERSHIP! More

My sales person Gus was awesome!!! If you’re ever looking for a Jeep he’s your guy! Very easy to work with, great Job Carl Burger Dodge Chrysler Jeep for a Jeep he’s your guy! Very easy to work with, great Job Carl Burger Dodge Chrysler Jeep More

Wonderful job taking good care of us. staff is friendly and amazing love my new vehicle. Staff treated me like family. Service was Fast and efficient. and amazing love my new vehicle. Staff treated me like family. Service was Fast and efficient. More

This dealer said the documents for me to sign to be This dealer said the documents for me to sign to be delivered on Saturday by FedEx so I waited all day long, but it did not delivered until Monday a This dealer said the documents for me to sign to be delivered on Saturday by FedEx so I waited all day long, but it did not delivered until Monday afternoon. I found that they did not request Saturday delivery. For the previous 17 years, my managers used to buy trucks in various dealershps and they were allowed to sign the papers. However, Carson Burger asked only me to sign the paper. More