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Carl Burger Dodge Chrysler Jeep RAM World
La Mesa, CA
2,221 Reviews
Please Call Us at 619-463-9321
Thank you for considering us for your automotive needs. We sell the exciting new Chrysler, Dodge, Jeep and RAM models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you.
Browse our new and used car inventory online, submit any applicable forms, then come in for a test drive and talk with us about our fantastic car loan and lease options. You can also request more information about any of our new or used vehicles, Mopar auto parts, or auto repair and service, by using our contact form or by calling the number above.
We have served customers from San Diego, National City, Escondido, Imperial Valley, and all over the greater La Mesa area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,221 reviews
December 19, 2021
Great experience, sales and management worked with me to get the best deal possible. Follow up was great also. get the best deal possible. Follow up was great also. More
by riniguez2
Verified CustomerEmployees Worked With
December 16, 2021
Easy and efficient transaction. Was pressured into buying another warranty multiple times, but overall good experience. another warranty multiple times, but overall good experience. More
by alto4900
December 06, 2021
Took Jeep in because AC and heater not working and was running hot. They replaced heads today daughter texted that it is overheating again plus heater won’t work. We paid almost 6k in repairs and car stil running hot. They replaced heads today daughter texted that it is overheating again plus heater won’t work. We paid almost 6k in repairs and car still isn’t fix. Don’t want to take back to them More
by thaemmerle08
Employees Worked With
November 25, 2021
Took Jeep in was told it needed new head gaskets they had car for almost 2 weeks with nonexistent communication unless you hunted them down. Finnakt got car back but now it clicks and has difficulty starting car for almost 2 weeks with nonexistent communication unless you hunted them down. Finnakt got car back but now it clicks and has difficulty starting. Called Kyle the manger told him the issue and he said there could be “air in the line, give it a few days” after the weekend still happening so called and arranged to take it back in. Al, the worst Service Manager EVER, called and said it would be close to $400 for a new battery, $180 of that was labor to install, but they would have to order it. He said that they would apply the credit they owed me to that bill and eat the rest if I took my negitive review down. Thank gooui listened to my gut and said NO, I’ll be there to get the Jeep. Picked the Jeep up and took to ORiellys they had the battery for $159 and installed it for free!! That’s how you do customer service. I honestly doubt there was anything wrong with our Jeep in the first place. I feel this dealership service department is incompetent and dishonest. I was never offered my old parts as proof there was anything wrong in the first place! More
by thaemmerle08
November 24, 2021
The staff there were very pleasant and helpful. We we're able to get the sale done quickly. I would definetly recommend anybody looking for a Ram Jeep or Dodge to come visit and support this family owned bu able to get the sale done quickly. I would definetly recommend anybody looking for a Ram Jeep or Dodge to come visit and support this family owned business. More
by Reydiaz74
Employees Worked With
Sam Al Sabti
November 18, 2021
Great experience! I’ve purchased several new vehicles over the years, but have never had an experience as good as I had here. Everyone was friendly and attentive. over the years, but have never had an experience as good as I had here. Everyone was friendly and attentive. More
by Kim.Stead
November 18, 2021
The lack of communication from the service department is the reason for the bad review. Dropped our daughter's jeep off on 11/8 never heard from anyone, sent emails and left messages but never a return cal the reason for the bad review. Dropped our daughter's jeep off on 11/8 never heard from anyone, sent emails and left messages but never a return call. I finally called the dealer ship manager and finally on Thursday heard from someone that they needed authorization to do work while they tried to reach our extended warranty company, we gave them the ok to do the work. By Monday 11/15 still no further communication, had to hunt them down again. Finally that evening we got a call and now the price has doubled and because of the verbiage to the warranty company our claim was denied. Again days go by and zero communication with Service Department. Al requested updated email from prior service done, sent it requesting confirmation of receipt, nothing. Sent it again on today 11/18 and still no response. As of 130 both my husband and I have left several messages to see if car done, again no response. As it stands we are having to pay the $6000 while they hopefully figure warranty out but at this point i have lost all faith in Carl Burger Dodge Chrysler Jeep SERVICE. More
by thaemmerle08
Employees Worked With
AL RODRIGUEZ SERVIE DIRECTOR
November 08, 2021
The only dealership I have absolute confidence in its credibility and delivering on its promises. credibility and delivering on its promises. More
by wwsman
November 05, 2021
A few years ago I had an unpleasant experience at this dealership when I was in the market for a Jeep gladiator. I ultimately ended up going elsewhere. Fast forward to now when shopping for a Cherokee for dealership when I was in the market for a Jeep gladiator. I ultimately ended up going elsewhere. Fast forward to now when shopping for a Cherokee for my wife, I decided to go back and give them another shot. When they heard of my unpleasant experience the first time they really wanted to make it right the second time and they definitely did. They were honest and reasonable. I appreciate the fact they were upfront and truthful. More
by MRPRESIDENT
November 04, 2021
Quick and easy handled most of it over the phone and always calling me back for updates always calling me back for updates More
by Luis V.
Employees Worked With
