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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,557 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,557 reviews

January 02, 2024

Shami was great every step of the process a fast and enjoyable experience 5 stars More

by Mjacolby10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shami Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2024

Prompt, courteous and professional sales team; our sales associate had thorough knowledge of the vehicle and options and provided us with a clear understanding of the process. More

by dwtmcd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shami Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2024

We had a great experience at Carl Black, especially with the knowledgeable Shami helping us with our car buying. He did a great job educating us on our choices and we are so pleased that we made a purchase More

by gabiv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shami Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2024

Great service and friendly staff. Pleasant experience. Shami was fantastic to work with and knowledgeable. More

by Mjhawkes1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shami Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

very nice experience special whit leonard willis he is professional sales person he drive me to no problem issues whit my truck.thanks willis More

by curber5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2023

This was the easiest vehicle purchase we have ever had. We contacted the dealership online with inquiries about two different Chevrolet models as well as two different GMC models. We made an appointment to More

by David Taggart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

This service department is A #1. I brought my car in and the staff is excellent top-notch. Aaron Shepherd is the best. Service customer service is excellent mechanics are the best th More

by lisabennett062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Andral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Tarr
December 03, 2023

The dealership was beautiful. It was clean and very welcoming. I came in with my daughter and two grandchildren. We were escorted to seats immediately and got to know our sal More

by donnap301
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lovely lady who answers the phone in the showroom
December 01, 2023

Very friendly staff. Shami and colleagues are respectful, attentive and courteous. No pushy sale tactics. More

by Keep moving
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shami and his new hire colleague who's name I can't recall
December 01, 2023

I had a very fast and easy return of my old lease and started a new lease. My sales Rep Shami Johnson was very helpful getting the deal completed. More

by MPGALLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shami Johnson
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