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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,570 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,570 reviews

May 13, 2020

I don’t feel comfortable at this dealership due to having very young people in management positions. They don’t seem very sincere, or concerned about me More

by MATTHEW.SIMONS0
Recommend Dealer
No
Employees Worked With
Leo Willis
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Palko
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Matthew, we’re very sorry you got that impression at our dealership. All our employees, managers included, work hard to provide a sincere and positive experience for our customers. We would appreciate the opportunity to learn more about why you got this impression; feel free to give a call to our business director, Travis Hanes, at 888-502-0763 to discuss it further. Thank you for your feedback.

May 13, 2020

Carl Black’s customer service attitude is superior than most car dealership of its kind. I am Very pleased with their service and attentions. I will come back again! More

by JDELLLANO
Recommend Dealer
Yes
Employees Worked With
Bruno Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
May 13, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thank you for the kind words! We certainly aim to provide the best service and treatment for our customers that we can. All the best, and we'll see you next time.

May 12, 2020

From start to finish, Travis and Leo we’re both very professional and informative. I have had quite my share of vehicles in my life and I have never been as comfortable as I was this go around. I will d More

by ADAM.EMERSON.12
Recommend Dealer
Yes
Employees Worked With
Travis Hanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Adam, we greatly appreciate the feedback and recommendation. Glad Travis and Leo could provide a smooth, comfortable experience for you. See you next time!

May 12, 2020

Fast and Very friendly and sufficient over all good service nice clean facility would recommend this dealership to my family and all my friends as well More

by VICKIEHIATT
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dwight McCombs
May 12, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Vickie, thank you for your feedback and recommendation. Glad all went well for you today! We appreciate you coming by, and look forward to seeing you next time.

May 12, 2020

Best experience ever with Justin Cabrera he was amazing!!! Loving my new camaro! Thank you so much ! If I ever need another Chevy I'll be back ! More

by AMYJO0115
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Cabrera
May 12, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Amy, good to hear that Jason could get you an excellent new Camaro! Thank you for coming by and for leaving your review. We'll see you next time.

May 12, 2020

Extremely knowledgeable about their vehicles and super friendly! Made car buying enjoyable once, again! Very accommodating and patient. Follow up was great to ensure full satisfaction. I would recommend t More

by MPGACTION
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thank you for your feedback and recommendation. We're very glad we could provide an enjoyable car buying experience- that's the way it should be! All the best, and we'll see you next time.

May 11, 2020

The whole process was quick and professional from start to finish. Everyone from sales manager to finance manager and Xavier were polite and professional.There was never any pressure to buy. More

by S1CARMAN
Recommend Dealer
Yes
Employees Worked With
Other Employees : Xavier Dixon
May 11, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, we're happy to hear we could deliver a positive experience for you here at Carl Black! That's precisely what we aim for. Thanks for coming by, and we'll see you next time.

May 08, 2020

I have dealt with this dealership for the past 6 years. My experience with JP was the best yet. Carl Black has always taken care of my concerns, giving me a vehicle when mine was in service, most of the ti More

by KELLEY7764
Recommend Dealer
Yes
Employees Worked With
Other Employees : Juan "JP" Echeverri
May 08, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Kelley, thanks for the feedback- we greatly appreciate your dedicated business over the years! Glad we've been able to continue to deliver that top-notch experience we strive for. See you next time.

May 05, 2020

Awesome experience all around. Will definitely come back. Thanks Jeff and Hector. They took their time and got me into what I was looking for. More

by ERIN.KELLY
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Erin, we're happy to hear Jeff and Hector were able to provide a positive experience and get you what you were looking for. Thanks for coming by and for leaving the kind words! We look forward to seeing you next time.

May 05, 2020

Yes very good and excellent service good attitude and time was fast, finance process and short time clean places the test the car was great. More

by TSUAREZ01
Recommend Dealer
Yes
Employees Worked With
Leo Willis
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi, thanks for coming by and leaving your feedback! We're glad to hear you had a positive experience and were able to get everything done for you in a timely manner. We'll see ya next time.

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