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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,570 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,570 reviews

May 20, 2020

Great service. Everyone from sales to parts to service all are attentive. You can ask anyone a question if they don’t know the answer they will find the individual who has the answer. More

by FREDDYMIRANDA68
Recommend Dealer
Yes
Employees Worked With
Leo Willis
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Freddy, happy to hear we could provide great service for you; we aim to answer every question our customers have. If there's anything we can do to improve, feel free to let us know with a call to 888-502-0763. Thanks for your feedback!

May 19, 2020

After going to 4 different GMC dealerships, Carl Black was the one that finally made me comfortable enough to buy my first brand new car. Traveled 40 miles to this dealership in search of the deal/offer I More

by ALESSANDRACUBER
Recommend Dealer
Yes
Employees Worked With
Ryan Sibble-Brice
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Alessandra, we're honored that you made the trek out to Carl Black, and happy to hear we could make it worth your while. Thanks for putting your trust in us for the milestone of getting that first new car. We'll see you next time for #2!

May 18, 2020

Leo Willis and Matt Miller were the best! Great vehicles on lot and an honest and fair process. So much appreciated! They did a great job being mindful that I had restless kids with me and got the process s More

by CLONTSC
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, we certainly know how things can go with restless kids; glad we could make the process a little easier for you! Thanks much for your feedback and for coming by Carl Black. We look forward to seeing you next time.

May 18, 2020

Best experience and easiest car I ever bought! I would never go anywhere else. Kip and JR are the best and made everything so easy. More

by DISNEYFAN72
Recommend Dealer
Yes
Employees Worked With
Kip and JR
May 18, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for the feedback! Glad Kip and JR could provide an excellent car-buying experience. We'll see you next time.

May 15, 2020

I have used leo twice to buy my GMC Sierra and my GMC Terrain over the last two years. Leo has always been attentive and prompt with meeting my needs for exactly what I am looking for. When I get ready t More

by Jim
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Jim, thanks for coming and allowing Leo to serve your needs time and again. Looking forward to seeing you next time!

May 14, 2020

Great experience!matt sales manager super nice! Offer botttle water while I waited. Truck was detail on pick up.would have thought they would fill the fuel tank. Had to stop for fuel,before heading home More

by Z519RANGER
Recommend Dealer
Yes
Employees Worked With
May 14, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi, thanks for the feedback. Glad we could provide a good experience for you today. Enjoy the truck, and we'll see you next time!

May 14, 2020

The dealership was clean and had an open atmosphere, but employees were not wearing masks, looking around the sales floor and i noticed not a lot of social distancing was going on...i feel the owner should More

by BILLCOURTNEY3
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Cherelus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt, Aly Mahmoud
May 14, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Bill, thanks for your feedback. We're sorry that you got that impression regarding social distancing. We are working hard to ensure the safety of all employees and customers, and are encouraging everyone to continue practicing the CDC guidelines.

May 13, 2020

David was amazing and super helpful! He got us a great deal and was very knowledgeable! We are very happy with our purchase and will definitely recommend! More

by wala0028
Recommend Dealer
Yes
Employees Worked With
David Judovits
May 13, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Wala, glad David was able to get you a great deal and a purchase you're happy with; that's our aim! Thanks for coming by.

May 13, 2020

Louis Rojas made my buying experience enjoyable. He’s a great guy and I will return just for an opportunity to work with him again. Thank you Louis More

by TOOCOOLCAFE
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi, great to hear that Louis provided such a quality experience for you! We (and Louis) look forward to seeing you again next time. Thanks for coming by.

May 13, 2020

Brandon Morris helped me get over the hump of bad credit. He really helped me man and I'm loving my truck. Great job BRANDON 👍 More

by Gene85
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brandon Morris
May 14, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Gene, glad Brandon could help you get over that bad credit hurdle. That can certainly be a challenge and we make it a priority to help customers get financing. Glad you're enjoying the truck; see you next time!

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