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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,570 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,570 reviews

July 10, 2020

GMC 2500 Denali Carl Black came through and did the right thing in our purchase of our truck. John Vega went over and above and we appreciate him! More

by KNIGHTFAN2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt, John Vega
Jul 13, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thank you for your feedback! Glad to hear John provided a great experience for you here at Carl Black. We're happy you stopped by and look forward to seeing you next time; meanwhile, enjoy the new truck.

July 10, 2020

The standard of service I received on this car purchase was not what I am used to from dealership. Will not by another car here. More

by MIKEL7288
Recommend Dealer
No
Employees Worked With
Luis Rojas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Mikel, thanks for your feedback. We’re sorry to hear about your dissatisfaction with your experience and would appreciate the chance to learn more. When it’s convenient, please feel free to make a call to our business director, Travis Hanes, at 407-426-3000. Take care.

July 10, 2020

We got good deals at this dealership. Luis Rojas was helpful and tried to get the best deals for us ! Would recommend them . Thinks again More

by WALKRISSY93
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, glad to hear Luis worked hard to provide top-tier service for you all. Thanks for coming by CBO and leaving your feedback. We greatly appreciate the recommendation. See you next time!

July 10, 2020

I have purchased four vehicles from Carl Black GMC. My needs have been exceeded each time I have dealt with the personnel at Carl Black from sales to service. My last purchase was managed by Mr. Bruno Bl More

by MOYER351
Recommend Dealer
Yes
Employees Worked With
Bruno Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for coming by Carl Black. Glad to hear your needs were adequately met and even exceeded in your dealings with our dealership. We greatly appreciate your loyal business, and look forward to seeing you again when the need for that next truck or car rolls around!

July 08, 2020

You are awesome guys, I showed them my wish list to buy my car and they worked really hard to make my dreams come true. Thanks si much, I am a happy customer. More

by JUSTORUBIO1
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Justo, we're delighted to hear our team could make your automotive dreams come true today! Thanks for coming by and for leaving the kind words. See you next time.

July 07, 2020

This dealership is the best, they will work there butts off to get you in the car for you. There salesmen are friendly and aren't pushy like other dealerships. Highly recommend. More

by KAELINSULLY
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Cabrera
Jul 07, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Kaelin, thanks for your feedback and recommendation! We're happy you've enjoyed your time here at Carl Black. See you next time.

July 07, 2020

I was impressed with the dealership the min i pulled into the parking lot,was greeted by several people and taken into the reception area for my appointment.I was immediately in contact with my sales person More

by THETILEMAN69
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt, Brandon Morris
Jul 07, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Ben, thanks for the feedback and recommendation; we're delighted to hear you were provided with a top-tier experience at our dealership. We greatly appreciate your coming by, and look forward to seeing you again in the future.

July 05, 2020

I just want to thank David for not only being sincere to me but making me feel welcomed, important and cared for. My experience was a 5 star rating with David. He made my dreams come true and was very knowl More

by loricordero
Recommend Dealer
Yes
Employees Worked With
Bryan Levitt, David Judovits
Jul 06, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Lori, glad to hear Derek was able to make your dreams come true here at CBO. That sounds like just the level of experience we aim to provide for every customer. Thanks much for coming by, and enjoy the new 2020 Colorado!

July 03, 2020

Professional, respectful and kind. All interactions I have had with this dealership have been positive. I find it hard to believe I am writing a positive review for a car dealership bec More

by JOANNE6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Jul 06, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Joanne, we're so grateful for your review and recommendation. Glad to hear that you've received the experience from our dealership that we aim for. Thanks for coming by, and we look forward to seeing you again.

July 03, 2020

Excellent customer service. I was more than satisfied when I left the dealership. I love my Honda Accord. If your out car shopping this is the dealership you want to go to. More

by DIESI HENDON
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Cabrera
Jul 06, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Diesi, thank you for your feedback and recommendation. Glad to hear you were satisfied with your time here at Cal Black Orlando. Enjoy the Accord!

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