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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,570 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,570 reviews

July 17, 2020

I bought many cars and this dealership is the best one I’ve ever been to the people that I worked with Jeffery oh he was the best sales person he wasn’t like a sales person he was like a friend wonderful More

by REBECKO48
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, glad to hear that Jeff delivered just the sort of personable experience we always aim for. Thanks for coming by Carl Black for your latest vehicular purchase. We greatly appreciate your business and feedback, and look forward to seeing you again in the future!

July 17, 2020

Deal done over the phone with no issues 👍 everything was as I expected it to be. Thank you Mr Kelley for treating us fairly we appreciate it. More

by ALLSITECONTRACTING
Recommend Dealer
Yes
Employees Worked With
Jul 17, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, glad to hear the whole experience was delivered with no unexpected surprises! That's just what we aim for. Thanks for coming by and for leaving your feedback. We'll see you next time.

July 15, 2020

Worst experience ever! Will never go back. Never got the opportunity to test drive my vehicle. I had issues afterwards never once did the manager attempt to contact me. The salesman Ryan did what he could More

by E.TIRADO08
Recommend Dealer
No
Employees Worked With
Other Employees : Bryan Levitt
Jul 16, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for the feedback. That does not sound like the type of experience we aim to deliver here at Carl Black. If possible, we would like to learn more about your experience. Please feel free to give a call to our business director, Travis Hanes, at 407-426-3000 whenever it’s convenient. Take care.

July 14, 2020

The salesperson was very professional and knowledgeable. He was very courteous and I would definitely recommend him to friends and family. He made this process very easy. More

by ZENACORYATT
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for coming by and for leaving your kind feedback. We're delighted to hear the team delivered a great experience for you today at Carl Black. All the best!

July 14, 2020

Dwight was awesome. He carefully explained all of the functions of the truck. The financing was confusing due to rebates, trade and incentives but he got it all straight and explained so I could understa More

by ABRN83
Recommend Dealer
Yes
Employees Worked With
Travis Hanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight McCombs, Bryan Levitt
Jul 15, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, glad to hear that Dwight provided a clear, easy experience for you! That's exactly what we aim for. Thanks for coming by and for leaving the kind words. We'll see you next time.

July 14, 2020

Great place to shop for your next vehicle! Red carpet treatment. Very good prices and no pushy salesman either. First time buying a Chevy Silverado. More

by THROOP.SCOTT
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Cherelus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for the feedback! We're happy to hear you received the top-tier treatment we strive to provide for all customers here at CBO. Enjoy the new Silverado; we look forward to seeing you next time.

July 14, 2020

Best & easiest car buying experience I have ever had. Leo was super helpful. The price could not be beat. I love my new Chevy Blazer!! More

by AEFLOOD79
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, we're happy to hear you had a positive experience at CBO. That's exactly the sort of time we aim to deliver for all. Thanks for coming by, and enjoy the new Blazer!

July 14, 2020

Long wait My salesperson did an outstanding job. The financial discussions were handles in a fair and timely manner. My only complaint is that I had to wait 90 More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Randy, we're glad to hear the team delivered a great sales and finance experience for you. We apologize for the wait, and appreciate your understanding. Thanks for coming by. We look forward to seeing you next time!

July 13, 2020

Received text about being put into a new car. Nothing in text regarding incentives. My fault for assuming. Find out it’ll cost 6 grand at least to be into a new car. Hard to believe that in 2 months they’l More

by BIGTROUBLE54
Recommend Dealer
No
Employees Worked With
Dowain Nunes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thank you for your feedback. We’re sorry you had trouble negotiating a price that you found satisfying. If you would like to discuss the reasons for this further, please feel free to give a call to our business director, Travis Hanes, at 406-426-3000. Take care.

July 10, 2020

Great experience with this dealership. Everyone I worked with went above and beyond to get me the best price and payment that I wanted. I would definitely recommend Carl Black for your next vehicle purchase More

by vgarbiras
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, glad to hear that Dowain, Louis, Josh, and the rest of the gang did a great job in providing a top-tier experience for you! Thanks much for the recommendation and feedback. Take care, and we'll see you next time.

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