Carl Black Chevrolet Buick GMC

All in all everything was great. The biggest thing my wife and I didn't like was no hardcopy of anything. Dan was very friendly and helpful. wife and I didn't like was no hardcopy of anything. Dan was very friendly and helpful. More

Ad always, Carl Black of Orlando is easy and pleasant to work with. They go out of their way to make purchasing a vehicle hassle free. work with. They go out of their way to make purchasing a vehicle hassle free. More

Carl Black was easy to deal with and my salesman, Jeffrey made it an enjoyable purchase and worked hard for us. We would recommend Carl Black! made it an enjoyable purchase and worked hard for us. We would recommend Carl Black! More

I bought a 2021 GMC Arcadia which am very happy with.the young salesman who sold us the vehicle was on his day off and some one from your staff called him and he called me back right away.I was helped by a young salesman who sold us the vehicle was on his day off and some one from your staff called him and he called me back right away.I was helped by a staff member in getting a new tag for my vehicle. Thank you very much for the great service that your staff showed. More

I connected with the dealership remotely on a truck. They responded quickly with a quote, valued my trade and we completed most of the paperwork remotely. When I arrived (drove from Ft Lauderdale to O They responded quickly with a quote, valued my trade and we completed most of the paperwork remotely. When I arrived (drove from Ft Lauderdale to Orlando) everything was ready and we quickly completed the transaction. All the folks there were super friendly and got the feeling I was dealing with an honest dealership (hard to find). I hate buying cars and this was probably the best experience I have over the years. Thank you. More

Terrible customer service. I paid extended warranty but some how I was not covered. Car purchased in 2016. Only 4 years and paid extra warranty but was not valid. The service department charged me some how I was not covered. Car purchased in 2016. Only 4 years and paid extra warranty but was not valid. The service department charged me $168 just for the diagnostic. I called and asked if I do the repair they will do a waiver for the diagnostic fee and the manager say yes, next day I have a x Charge for 99 for the diagnostic fee. The technician hour is 168 with taxes, so to replace the spark pulgs cost a lot. They are rude and they dont care if you are loyal customer or no! Bad experience, check if you have the warranty before you go! and dont trust the initial estimate. The great news is that I will never going back as a customer :) More

Soon as I arrived there were gentlemen outside ready to assist me directed me directly to the salesman I was looking for. Jeffrey was very helpful and caring, wish I would have chosen this dealership soone assist me directed me directly to the salesman I was looking for. Jeffrey was very helpful and caring, wish I would have chosen this dealership sooner! More

Fantastic experience from start to finish at Carl Black of Orlando! We had a lot of questions about going electric and our team, Luis Rojas (salesman) and Dwight McCombs (finance) were extremely knowledgea of Orlando! We had a lot of questions about going electric and our team, Luis Rojas (salesman) and Dwight McCombs (finance) were extremely knowledgeable and courteous! Definitely recommend this dealership! More

Nice location and inventory. Professional and very helpful sales person (Dowain). Profession Finance Mgr. I look forward to having our truck serviced there. Thank you! | Alfred Binford. helpful sales person (Dowain). Profession Finance Mgr. I look forward to having our truck serviced there. Thank you! | Alfred Binford. More

Bruno was awesome very happy with the SUV. Finance and Management team very efficient And effective. Have referred family to the dealership. Many Thanks for a great experience Management team very efficient And effective. Have referred family to the dealership. Many Thanks for a great experience More