Carl Black Chevrolet Buick GMC

I've bought over 30 vehicles in my lifetime and I have to say, this was the easiest buying experience I've ever had BY FAR. My salesman Bruno Blanco was friendly and easy to deal with, and although this purc say, this was the easiest buying experience I've ever had BY FAR. My salesman Bruno Blanco was friendly and easy to deal with, and although this purchase was a special order, I never felt pressured during the entire buying process. It's actually not like any car dealership I've ever been to. Everyone was friendly and willing to help but again, there was never any pushy vibe. Also, a shout out to my finance manager Dwight McComb. He was ALWAYS responsive to my many questions over the time it took the car to get built, and while I admit, I was a difficult customer, Dwight always treated me with courtesy and most importantly, HONESTY. You'd be hard pressed to find a GM dealership, or ANY dealership for that matter that makes buying a car easier and more enjoyable. Good work fellas! ~D.P.M. More

With JR you got honesty integrity and efficiency and made buying a car a pleasure.Iwill definitely recommend him to my friends and family. Love the truck .ty buying a car a pleasure.Iwill definitely recommend him to my friends and family. Love the truck .ty More

I left my car at Carl Black for a recall and the change of the brake fluid, James attended me and told me that it would be ready in 3 to 4 hours, I left it at 8 in the morning and I had to return to Carl B of the brake fluid, James attended me and told me that it would be ready in 3 to 4 hours, I left it at 8 in the morning and I had to return to Carl Black because No one called me, when I spoke to James again he lied to me and told me that my car would be ready tomorrow at 9 a.m. On Saturday morning I called and a lady answered that everyone was very busy but that they would call me soon, call again at 10, 11, 12 and they were still busy, nobody called me, so I went to see what was happening with my car and a young man told me that I had to pay double the money that James had told me. pay and go back and hope not to return to a terrible service. More

I have been searching for a certain Camaro SS for months and I came across Carl Black Chevy of Orlando. I am from the Tampa area so its not a short drive to get there but the sales staff and team of employe and I came across Carl Black Chevy of Orlando. I am from the Tampa area so its not a short drive to get there but the sales staff and team of employees made it worth the drive. Josh Wofford was my sales rep and he was top notch, very professional and kind. My finance guy , named Josh as well, made signing the contract actually an enjoyable experience. Definitely recommend this group if you are in the market for a new ride. More

From the first handshake to the last, it was a pleasure dealing with Carl Black G.M.C.. We bought a new Sierra Denali Crew cab and it went so smooth!!! From JJ the salesman to Dwight in finance, they wer dealing with Carl Black G.M.C.. We bought a new Sierra Denali Crew cab and it went so smooth!!! From JJ the salesman to Dwight in finance, they were very professional and courteous!! Overall a great experience and I'll definitely spread the word and I'll be back!! More

The whole process was so easy! I filled out the online paperwork on the vehicle I wanted and then just had to pop in to sign my paperwork! Quick, easy, efficient and didn’t have to spend a whole day at th paperwork on the vehicle I wanted and then just had to pop in to sign my paperwork! Quick, easy, efficient and didn’t have to spend a whole day at the dealer! Ryan was excellent, very easy to communicate with! More

I purchased the vehicle out of state. Unfortunately it was a absolute horrible experience! their insurance guy yelled at the me on the phone when I told him no for his extra insurance and then told me tha was a absolute horrible experience! their insurance guy yelled at the me on the phone when I told him no for his extra insurance and then told me that my truck would not last 100,000 mi before something major happened? Then they claimed they paid taxes I went to the DMV twice only to be rejected and told that I was lied to. Now I have a vehicle with expired tags that I bought for my construction company and they won't return phone calls or make it right! The customer service at this place is horrendous and the staff only cares about the sale once they get your money they won't bother calling back or taking care of you! there are a lot of great places to buy a GMC truck and this is one place you would avoid! More

great pricing and even better pricing. Travis and Kenny were great to work with. I will definitely recommend them to anyone in the near future were great to work with. I will definitely recommend them to anyone in the near future More

All the personnel was attentive and extremely friendly. Jack was awesome and carefully listen to what we were looking for, price range, space, size, and provided us options based on our expectations. Sales Jack was awesome and carefully listen to what we were looking for, price range, space, size, and provided us options based on our expectations. Sales manager Hector Jimenez also very attentive and making sure we were treated with courtesy and respect. Josh the finance manager was excellent also making sure all documents were signed properly and that we understood what we were signing. Thanks Carl Black staff we are sure that we will return. More

The staff was willing to work with me to achieve my desired payment and value for my trade. I did not feel pressured into buying anything and walked out with an awesome deal. desired payment and value for my trade. I did not feel pressured into buying anything and walked out with an awesome deal. More